Charlie's Chevrolet

I purchased a 2016 Silverado recently from Charlie's, and I have to say this was the most pleasant experience I've had in buying a new vehicle. I went in with a particular truck in mind and wasn't led to anything but what I had in mind. All features were well explained and were fair with my trade-in value, along with giving me the best price on my new truck that I could find anywhere else. Charlie's sets an example all dealerships should follow.

I bought a used 2014 GMC Sierra from Charlie's and the whole transaction went very well. They modified the truck to the way I wanted it for no cost. Two weeks later I ran into some issues and everything was taken care of AAA service!

It was nice to have an enjoyable buying experience! No pressure, but very attentive. They were very fair on my trade and purchase price of my 2016 Silverado LTZ. Extremely Pleased!!!

This is the third vehicle we have purchased at Charlie's. This dealership is a little out of the way and definitely smaller. The facilities were very clean and well kept. Would have preferred a little more privacy instead of sitting at open tables. Overall the experience was very good and the staff were very accommodating. Thank you!

The service was really great. The salesman knew exactly what he was talking about with the car and knew all of the specs and answered every question we had about the car. The financial side worked with us to reach a price that we were willing to pay and got us out the door in a considerable amount of time. I was impressed by the friendliness and attentiveness of all of the staff at Charlies Chevrolet. Thanks a million guys! We are 100% satisfied.

Had the day off so decided to take a ride up to Winthrop to check out the selection at Charlie`s , was only going to look .....as I had purchased a 2015 Colorado in Sept but found it to be " not what I wanted " it was still new and didn't think I would be able to work out a good deal because of this situation . Much to my surprise I left with a New 2016 Silverado 4WD LT !! Couldn't believe they worked with me and we were able to come to fair deal ! Peter took the time to listen to what I wanted and it was a stress free process :) Certainly something to say about the smaller hometown dealers as I bought the 2015 Colorado at a larger dealer and it was not the best buying experience. Thanks to the crew at Charlie's and I am looking forward to having my routine maintenance done there ! Really Love the Silverado and finding places to go this weekend just to drive it ....Great Truck !!

Started to look at the options to trade my 2006 Tacoma Double Cab for a used Access Cab model. Local Toyota dealership did not have a used Access Cab on the lot and did not offer to locate one, thus lost a sale. Checked online - found a Tacoma at Charlies. Started an email conservation on Saturday and visited the dealership on Tuesday. Arrived at 4 PM and left at 6:30 PM with the desired Tacoma. Sales staff very friendly and showed me other Tacomas available. I was offered a fair trade-in value for my 2006. Finance staff very knowledgable and left with a warranty that suited my driving needs. Good to know there are dealerships that are customer focused.

I had read a lot of reviews about the new Colorado and stopped by "just to check it out". The guys were really good, let me take my time, recommended that I also try a full size too. I asked about possibly trading in two vehicles (a 2014 Tacoma and a 2012 Equinox) and they were glad to accommodate my needs. I ended up with a new (really nice) Z71 Colorado and went from two car payments to one (that was lower than the other two combined). I felt that they used me very well on the overall transaction, and will certainly recommend Charlie's to my friends.

Our first visit we didn't know what kind of car we wanted. We were just seeing what was out there. Charlie's was friendly but not "pushy". We went to a several other dealerships. Once we decided on what vehicle we wanted, we went online to see what dealerships had a used 2015 or 2014 Ford Edge. Charlie's had a used 2014 Ford Edge so I called to see if they still had it. By the time we got to the dealership they had it ready for a test drive. They also evaluated our trade in while we were on our 2 hr test drive. Again they were not pushy, we listened to their offer and once we came to an agreement the transaction went smoothly. It helped that we already had financing lined up with our local credit union. Thank you Jeffery for the great experience!! 10 days post purchase and we are very happy with the vehicle!

Charlies had never been at the front of my mind, I?d seen their ads on TV and they are all very nice and all of that, but I always figured that they were just a little too far away. I needed to move fast and so I spoke to the sales manager Tom. I told him about the SUV I wanted to trade, I told him the 3 prices that other dealers had given me for my incredibly clean low mileage vehicle and we talked about what he could do for me with a Traverse. He had a couple inc a 2LT which I really wanted to see. My plan was a 39month lease. I wanted a dealer I could work with, one I could trust that would treat me right both now and in the future. This was in my mind, not a onetime deal. In 39 months I would plan to get my next vehicle from them as well if it all worked right. Tom gave me a per month cost over the phone for the Traverse based on my description of my current car .It was right at the top end of what I wanted to spend, but for the right car was doable. . I also got a decent trade in value on my SUV sight unseen. This encouraged me to make the journey down. When I got to Charlies the next morning, I fell in love with the 2LT, it was the right car both inside and out, don?t bother showing me anything else. This is the one, the new car that I was willing to give up my incredibly reliable, never let me down 9 year old SUV for. Ok let?s do the deal? I went on a test drive and whilst that was going on, Charlies were going to value my trade. I get back and it?s time to look at the numbers. This next bit was the final clincher for me. The Traverse I was wanting was a little more expensive than others I?d seen. I had no movement on the monthly figure I wanted to spend. Would I of walked away from the deal if Charlies all of a sudden gave me a monthly figure that was much higher than what I was quoted over the phone? Yes as the car wouldn?t be doing that much mileage and I would have just spread my net further and gone to look at other brands as time went on. But no there was no need to do that as Tom stuck by the monthly cost he quoted me. It meant they had to add about $2k to the trade in value on my current car, but it got the deal done; right there and then, no messing about. I would have been an idiot to turn down the money they offered me for my trade. Deal done and I?m incredibly happy. I love my Traverse. I?ll add another point too. I couldn?t check the Traverse over on the day I bought it. It was storming outside and I did need to get back home for an appointment. The car was back at Charlies 10 days later to have some really nice looking chrome ?sidesteps? added to aid my getting in and out (more on that in a sec). I had the steps added and drove back into Augusta for an appointment. After that I decided to do a check of the car to make sure everything like paint etc was in perfect order. OMG.. There were stone chips all over the front and a scratch on the back. I was gutted that I hadn?t looked before but as I had faith in Charlies I drove all the way back to their base in Winthrop, saw Tom and the service manager and showed them the problems, reminded them of the storm on the day I bought it and they just said, ?we?ll take care of it?.. That was reassuring that I made the right decision to come to Charlies. They told me to go back to Augusta to the crash repair centre and I saw the manager and it?s all going to be taken care of for me. I like that a lot. Back to the chrome side steps. They retailed about $650 inc install. I got them to add it to the lease to increase the residual value of the car which should work well for me when I take it back in 39months and its time to trade again. It costs me just $8 a month. X that by 39 months and its only costing me $312. That half price! I just look at them as $2 a week.. Great deal there as well You know what I?m going to say. Go to Charlies and they will look after you, treat you right and fair, not just before and during the deal being done, but afterwards too. Happy!!