Duffys Auto Brokerage, LLC

Reviews

5.0 out of 5 5.0
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 27, 2018

    This was a great experience. The salesman was not pushy which made it much more comfortable than most dealers. The staff was friendly and had great customer... service. I would buy my next vehicle there again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 5, 2018

    From the moment we connected with the team at Duffy's about a car they had listed on their site to our drive away from the lot, this was the best... experience we've had buying a used car. No fuss, no muss, no stress, and they were fun to work with as well as professional and knew their stuff. From Jake and Daniel to Matt and Tim, we had the full support of a well functioning and well oiled team but without any of the 'used car salesman' feel. These are car enthusiasts who just happen to be running a business connecting people with cars. Thanks for a fabulous Saturday and to Jake for going 2 rounds on the test drive just so I could put the car into 'sport' mode!

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    Shopped for a used car
    Did make a purchase
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  • April 23, 2017

    These young men took the headache out of buying a vehicle! Very professional, very cut to the point and get us out of there quickly. But took the time... to go over every little detail with us. I have never left a dealership with out a lump in my throat, but these guys made the whole process relaxing and comfortable. I got a great truck at a fair, honest price. Thank you Tim and the rest of the Duffy team. The Rollers !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review of us!!! We enjoy making our customers experience one that they will remember as we try to set ourselves apart from ...the rest of the used cars dealers. Thank you again.

  • 5.0 out of 5
    August 18, 2017

    Have been buying cars from Tim Duffy for over 18 years, my first back when he had a lot next to his house in the "country". Thrilled he has gone into... business with his son! I have tried the buying process without Tim Duffy but I always regret it and go back to his lot. This time we were served by Matthew C. and were very pleased. But honestly, my husband and I feel "safe" dealing with any salesman associated with Tim Duffy's Auto. I believe he is truly a man of integrity... who has to make SOME money because he has to feed his family. But will give you the best possible price. Every time. Outstanding service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review. We are happy that you have always had a great experience here with us.

  • 5.0 out of 5
    June 10, 2017

    Very honest and straightforward business. I sold my car to them and they made it really easy and fast. Everyone was very nice and courteous, and they made... sure I understood and agreed with everything that went on. I would definitely recommend this business.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your review of us. We really appreciate your business.

  • 5.0 out of 5
    October 13, 2016

    Great experience with Roy, Dan, and Tim the owner. very friendly, informative, easy to talk to, and very accommodating. Went there to look at an Acura... RDX and also test drove a Lexus RX for comparison purposes. Unfortunately, I was not able to get a deal done, but wanted to share my experience.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your review of your experience here with us.

  • 2.0 out of 5
    September 5, 2016

    Used Van purchased had lots of issues not evident at time of purchase other than A/C not functioning up to par. Within 150 miles of driving A/C blowing... warm, check engine light on and running rough at idle. Discovered all wiper blades were not good and needed to be replaced. Took back and they checked it out and wanted 189.00 to charge A/C and 273.00 to do major tune up, change plugs and wires,which was to cure the check engine light issue. Picked up and took to local mechanic. Turns out number 3 cylinder was miss firing. All plugs and wires were high end and new according to my mechanic. He repaired and now running good. Interesting the plugs and wires were new and dealer's shop didn't see that I thought. Bottom line, typical used car sales tactics, we will take care of you don'worry. Until you buy and leave. !!! Will not buy there again or refer to anyone.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 6, 2016

    Duffy’s Auto brings integrity, quality, honesty, and outstanding customer service to the world of buying a used car. I bought my first car from Tim Duffy... many years ago and was quite happy with it. My positive experience led me to return when my son was buying his first car. It was worth the hour’s drive! Our overall experience was simple, direct, honest, friendly, and easy. Jake did a great job helping us, Tim met with us personally to get things finalized, and Brian was wonderful with our financing. Duffy’s is a unique place in the world of used car sales - don’t waste precious time and energy going elsewhere. You can count on a fair price, knowledgeable people, and quality service. BUT WAIT, THERE’S MORE! Three months after we bought the car, my son totaled it. I called to find out if there might be any refund on the warranty (absolutely, they said!). I ended up talking to Tim, who is wise well beyond cars. His broad experience in all kinds of related industries is impressive. He explained how insurance settlements are processed, and coached me on the subtleties of negotiating a better payout. I didn't even know you could do that! And I was blown away when Tim gave me his personal cell number if I needed to talk with him. The end result was that I got $1000 more than what they originally quoted. It is one thing to receive exceptional customer service during a sale. But to be so generously supported AFTER a sale truly puts Duffy’s in a league of their own!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review of us. We really try hard to help out anyway we can. Thank you again for your support and continued friendship with ...us!!

  • 5.0 out of 5
    May 7, 2016

    I was made aware of Duffy's auto brokerage by a friend from work. I gave Jake Barnes the information for the vehicle I was after. I was particular about... exactly what I wanted in a used vehicle and they found the perfect car for me. No time spent running around looking and otherwise wasted effort. A smooth and stress free experience. I highly recommend them!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review Dave!!! We are very happy that we found exactly what you were looking for. We take pride in our brokering process. That is e...xactly what we want to do. Is find that perfect vehicle for you. Thank you so much!!

  • 5.0 out of 5
    February 13, 2016

    We came to Duffys with a very specific car request, something we had not been able to source in the area. Jake Barnes and the entire team at Duffys were... a pleasure to deal with. They patiently found exactly the car we were looking for, got it here quickly, and provided excellent financing to go with it. This is the car buying experience, the way you hope for.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review!!! We hope that you enjoy your new car!!

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