Reviews
Write a reviewVery disapointed
We received a lemon of a car from them at their Boone location. I understand you take chances with a used car but they said some things that were not true about the car. It was very hard to get a straight answer from sales person.
Very disapointed
We received a lemon of a car from them at their Boone location. I understand you take chances with a used car but they said some things that were not true about the car. It was very hard to get a straight answer from sales person.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service!
I was very shocked to see the amount of used Subaru's in one place! I had so many to choose from and the friendly employee's really went out of their way to help me find the right car for me. I will definitely be recommending my friends and family.
Excellent Service!
I was very shocked to see the amount of used Subaru's in one place! I had so many to choose from and the friendly employee's really went out of their way to help me find the right car for me. I will definitely be recommending my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a car about a year ago.
I purchased an automobile about a year ago. I was told I would get about 30 miles per gallon but only got around 18. Repeatedly called about this and was told I should just sell the car or trade it.
Purchased a car about a year ago.
I purchased an automobile about a year ago. I was told I would get about 30 miles per gallon but only got around 18. Repeatedly called about this and was told I should just sell the car or trade it.
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Not completely satisfied.
I purchased a car two years ago. At that time I was told "we have a warehouse full of new and used parts." This proved not to be true and I was sent elsewhere to find parts. Really though my biggest issue is I found out the car had been in a wreck and recently repaired. Some of the electronics were not working properly and when I went in for repairs the shop owner showed me the damage which was quite substantial with sub par work having been done. When confronted with this issue I was told it has a clean Carfax. The buying process is easy enough but honesty is lacking.
Not completely satisfied.
I purchased a car two years ago. At that time I was told "we have a warehouse full of new and used parts." This proved not to be true and I was sent elsewhere to find parts. Really though my biggest issue is I found out the car had been in a wreck and recently repaired. Some of the electronics were not working properly and when I went in for repairs the shop owner showed me the damage which was quite substantial with sub par work having been done. When confronted with this issue I was told it has a clean Carfax. The buying process is easy enough but honesty is lacking.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Value and Great Reputation
I bought my first Subaru here and I love it. I bought a 2011 Outback from Rollins and was referred from a friend to go their because of the prices and reputation of many returning buyers. I highly recommend this place.
Great Value and Great Reputation
I bought my first Subaru here and I love it. I bought a 2011 Outback from Rollins and was referred from a friend to go their because of the prices and reputation of many returning buyers. I highly recommend this place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase