Ferman Buick GMC

4.9
(626 reviews)

Reviews

4.9
(626 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Best salesman

Anthony Suda is the best sales person hands down. Been working with him for all of our vehicles and will continue to do so. Thanks so much!

Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Anthony was able to meet your needs. At Ferman Buick GMC Wesley Chapel, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

5.0

Highly recommended

Ask for Jim, very nice staff and experience!! I have 5 cars and now really glad the were able to add to my collection. Highly recommend, other place not as pleasant as they were.

Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Jim was able to meet your needs. At Ferman Buick GMC Wesley Chapel, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

5.0

Best of the best 10 out of 10

JAMES is the best!! I have bought now my 5th car from them at Ferman!!! Have always received great service on the sales and service side. I always check out competitions price before I go down there and not one time did they not have a better price. HIGHLY RECOMMENDED!! 10 OUT 10!! Thank guys.

Dealer response

Megan Campbell , it was a pleasure to read about your fifth car-buying experience at Ferman Buick GMC Wesley Chapel. Congratulations on your new vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know James provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

5.0

Sixty-five plus

Our salesman was Anas Saed. This is the third vehicle we have purchased through him. Ferman has been very dependable to take care of any needs with your vehicle. Would highly recommend them for your next purchase!

Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

5.0

Senior Buying Experience

I just want to say how pleased I am with my experience while buying a vehicle at the Ferman Auto dealership in Wesley Chapel, Florida. My Sales Professional, Tony Parrado, was indeed very professional. I felt absolutely no pressure to buy. Tony was there to make my purchase possible. The purchase price with my trade in was more than fair. Tony sat with me in my new 2022 Buick Encore GX, patiently demonstrating the high tech features that came with my new car. Then, sensing that I was somewhat overwhelmed, invited me to call him on his cell phone anytime I needed a refresher. Would I recommend the Ferman Dealership to my family and friends? You bet!!! Ask for Tony Parrado for your very best buying experience!

Dealer response

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional. We hope you enjoy your new 2022 Buick Encore GX and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

5.0

GMC 1500

Josh was very knowledgeable he assisted me in searching for the right truck to fit my needs. He did not pressure me into a decision but layed out the pros / cons and let me decide. He was there until the end and I appreciate that! Lorenzo (sp) was quick to the point and very thorough in explaining finances I appreciate the entire team making it happen for me. Will definitely keep Ferman GMC in my mind when shopping in the future. Thank You!

Dealer response

Congratulations on your new vehicle, Shaun. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Josh and Lorenzo was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

5.0

Great sales

Amazing experience got back to me about all my questions very quickly. Paul found the exact car I wanted and called me right away very good communication.

Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

5.0

First time visit and purchase at Ferman

This was our first time purchase at Ferman GMC. Bruce Toro our salesman was very pleasant and did everything to negotiate the best deal on our trade in. We had been to a couple other dealers and they did not come close to the welcome we received by the Ferman staff. The dealership was probably the cleanest we have ever been in. We worked with Lorenzo finalizing all the paperwork, what a great guy to deal with. We had a few title issues with our trade, Lorenzo and Bruce pleasantly helped us iron out the title issue in Florida.

Dealer response

Thank you for sharing this great feedback with us, David and Sandra. We feel our service department is what makes Ferman Buick GMC Wesley Chapel special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

5.0

Highly products, prices , ser

This was my first visit & purchase from this dealership. Very knowledgeable, professional, and helpful staff who made the entire process and experience effortless. Highly recommended.

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

5.0

GMC TERRAIN

Very pleased with my new vehicle. Matt made it as painless as possible and I got exactly what i wanted. Couldnt be happier. Thank you.

Dealer response

Thank you for taking the time to share your feedback regarding your experience at Ferman Buick GMC Wesley Chapel and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team

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