Reviews
Write a reviewBait and Switch
Contacted the dealership about a Silverado 3500 listed for $47,800 didn't want to haggle, trade in anything just pay cash and Leave. Of course the price magically went to $65k. I really think Cars.com needs to start some type of review to STOP ALLOWING DEALERS WHO ARE NOT OF ANY MORALE CHARACTER
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Rodney Taylor | GSM | rodneytaylor@tommynixautogroup.com | 877- 647-7625
Oil change
Good service , they finished my oil change in a fast manor.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
new chevy z71
bought a new 2018 CHEVY TRUCK , VERY HAPPY WITH SALES PROCESS AND SALES PERSON , SEAN . would buy another vehicle from them in the future . Nice people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate you taking the time to leave us a review, Reggy! Congratulations on your 2018 Chevy Truck! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! We'll be sure to pass along this great feedback on to Sean and we look forward to seeing you again! Sincerely, The Tommy Nix Auto Group Team
Great quick repair
My charging light came on called Tommy Nix service they advised me about a recall on the alternator. They said if I was comfortable drive it on over they would fix it today or they could have it towed. They had to order the part, but they provided me with rental vehicle. Very happy .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Denise, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, The Tommy Nix Auto Group Team
Fantastic service
Took my corvette to service yesterday. Friendly and helpful staff. Answered all of the questions I had. Will bring it back for every service. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your excellent review. As a team, we are committed to quality service and we're happy that our team was able to show you that. Thank you for your commitment and we hope to see you soon. Sincerely, The Tommy Nix Auto Group Team
Great service on my 2009 GMC Denali
Tommy Nix has a great service dept. Takesreally good care of my truck everytime I bring it in. and the staff is very professional. I would recommend this dealership to anyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bobby, thank you for sharing your experience with us! We are very pleased that you receive great service for every visit. Feel free to reach out if you ever need anything else! Sincerely, The Tommy Nix Auto Group Team
Great!
Love my new 2018 Chevrolet traverse. Tommy Nix Auto Group went out of their way to find me the Travers with all the options I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review and congratulations on your 2018 Chevrolet Traverse! Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope you will continue to use our dealership for your parts and service needs. Sincerely, The Tommy Nix Auto Group Team
I've had it!
Been to the service dept on the Plymouth side four times. They don't return calls and act like they don't want your business. Went to the Chevrolet side today to get a rough cost to fix tire pressure system on a company vehicle... Want's to charge me to tell me just to look at the car. Getting ready to buy a new car with only two dealerships in town. My wife hates Fords so I guess I'll have to go way out to Muskogee to get a new car and to have it serviced. What a pain.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Rodney Taylor | GSM | rodneytaylor@tommynixautogroup.com | 877- 647-7625
Found my car
I looked on -line, for several weeks, for a blue Camaro. I found a few, but Tommy Nix, had the one with the color, wheels, options, that I was looking for. Their people were friendly and easy to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your car shopping experience with us, Gary. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from the Nix Chrysler Dodge Jeep Ram team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Sincerely, The Tommy Nix Auto Group Team
Headed to the toyota dealership now
Dropped cummins truck off after appointment was made early that def pump went out on at 19k miles. Service department was terrible to get in touch with and then told me things were finished that were not finished when i went to pick it up. Everyone has bad days but that place was a zoo, that was also behind, with a lot of misinfornation. Trucks break. It happens. Your dealer is the only thing that makes a warranty worth having. Will never go back for this reason alone.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase