Reviews
I'm uncertain whether I would recommend this dealership.
I'm uncertain whether I would recommend this dealership. I had my car serviced and they were super! I leased a base Macan from Alan 38 months ago and contacted him 4 months ago to talk about the return date and my options. He was very nice and talked with me to tell me that I needed to order a new car, because I had a budget for my lease payment and needed a base model. Since that point I have left one message and sent 3 emails (confirming his email) to him concerning the options since my lease is over. I have heard nothing from him. Seems as though he was not interested in following-up or working with me. The dealership sends me stock emails. I have gone to another FL dealer and purchased an S model with a higher price than originally discussed. I feel as though I was not important as a repeat customer in Palm Beach.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Alan provided impeccable service to us during our
Alan provided impeccable service to us during our purchase of a new Porsche Cayenne. We highly recommend going to see him for your next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Allen was fantastic, no pressure worked with me to the fulle
Everyone from Alan to Eddie to the service manager to the LoJack installer we're total professionals. No pressure at all they did everything I asked them to do the first time incredible experience plan on purchasing another car there probably next year
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The experience I had at Braman Porsche was like no other!
I was overwhelmed with the kindness, professionalism, thoroughness, knowledge, experience and genuine demeanor of all of the staff I interacted w/when I purchased a Macan yesterday, Stephen Grossman runs a 1st class dealership. Emily Friedman was the most knowledgeable, upbeat “can do anything your heart desires” sales professional I have ever encountered. Eddie Park Bus. Mgr/finance was extremely seasoned & creative in getting my financing approved when we encountered a problem. His great personality, professionalism & ability to defuse a situation that was tense; was so impressive! Emily continued to oversee the process & kept checking back to ensure I was comfortable. She coordinated & followed through by making sure my car was detailed & arranged some training before I drove my car home. She also introduced me to Megan Wall the Service. Mgr. & Olvia Racz; as well as Alan Melnick (brand ambassador) & explained how they were on the team to assist. Tomorrow I have a follow up mtg. w/Emily for some additional training. This is my first Porsce & I think I will become a client for life. I cant say enough great things about the dealership & everyone I encountered. Truly a luxury experience! All the best, Susan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car