Imports Auto Group

Reviews

1.0 out of 5 1.0
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    November 13, 2018

    Horrible Buying Experience. First of all, Import Auto Group may have been the most unprofessional company I have ever delt with. They sold me a car thats... key was snapped in half I drove 60 minutes 3 times when I only needed to drive that far once. There communication was horrible. After finally picking up the car It was completely out of gasoline and it was raining I had to stop and buy new windshield wipers before I even got on the highway to go home. Also they disconnected the battery so as soon as I was on my way home the check engine light went on costing me $500 just to pass the E-check. Then, I said that they would order me a new key. A few days later I had to order the key and they still to this day have yet to this day reimburse me for that key ($180). PLEASE SAVE YOUR TIME AND YOUR MONEY BY DOING BUSINESS ELSEWHERE!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    October 10, 2018

    I bought a storm car.... What else can I say. That's why their prices are competitive. Also very pushy and not as friendly once you purchased a car

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • September 9, 2014

    Great dealer & experience, in all ways, so I wanted to let others know! Great cars, low prices & good guys! Very happy I found this dealer & his cars here... on Cars.com! Thanks Imports Auto Group!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 9, 2016

    got 2007 toyota sequoia from this dealer , just love the car no issues , good place good people

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 14, 2016

    just got diesel duramax from this dealer , best deal, easy buying no issues thank you Mike

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 30, 2016

    The car I purchased wouldn't shift into gear properly on my way home from purchase. I purchased a warranty and contacted dealer. I was told the warranty... wasn't valid due to the cars age however I paid for it. The dealer told me to keep him updated which I have but I am still having problems getting the repairs made. The car is currently in the garage and I getting the run around from the dealer. When called he is very rude and even hung up the phone three times. He was very unprofessional. I am still uncertain how the situation will work out.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 26, 2016

    As a woman going into a used car place alone I felt respected and treated fairly. It's been a couple months since I purchased the 2005 diesel Golf and... it's been a great car. The price was great too. Thanks guys

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 19, 2016

    These guys make the process fun and easy. It never felt like I was in a typical car dealership the whole time I was there. The staff is friendly and... the process was quick. I was in and out in about an hour

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 12, 2016

    Bought two cars. They are well priced and great to work with

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 12, 2016

    Bought two cars. They are well priced and great to work with

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    Shopped for a used car
    Did make a purchase
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