Plattner Labelle Ford

Reviews

3.0 out of 5 3.0
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 10, 2018

    I let my oil change and car service slip until I received an alert on my dash to service soon. La Belle Ford took me in right away and took care of all... the necessary services. I appreciate them taking me in on the fly and accommodating me. Thanks Chad

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 10, 2018

    Oil change & tire rotation. Friendly & fast service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 6, 2018

    I brought my vehicle in due to a recall. The employees were very friendly and the work was done quickly,

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Gayle, thank you for taking the time to let us know about your experience! We're so pleased to hear that everything was completed quickly a...nd to your satisfaction. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    November 23, 2018

    Made appointment, total job took a little longer than expected, but stuff happens...good job

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 23, 2018

    I went in for service to have my running boards installed. Every one was nice and the work was of good quality. Great work

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2018

    I have been buying vehicle from Labelle for for over 20 years, they have good prices and service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing LaBelle Ford for all of your automotive needs. Please don't hesitate to... call if you'd like further assistance. Safe travels!

  • 1.0 out of 5
    November 13, 2018

    Estimated 2 to 3 hour job on tire replacement. Found vehicle untouched after 2 1/2 hrs. Complained and left. Service mgr. snidely says that this is not... a drive through.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Timothy, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve.... Please contact us at (863) 675-1686 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

  • 5.0 out of 5
    November 13, 2018

    I purchased the Ranger from them when it was Langford back in 2011. Great place back then, great place now. While not a fancy big box dealer, they more... than make up for it in customer service. Just wonderful people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 18, 2018

    I had a bad experience with a dealership before so I was hesitant about going through the whole process again. However Cowboy JD and the LaBelle Ford team... made sure I had the best experience, he listened to what I was looking for and found the perfect deal for me. I highly recommend them, you will not be disappointed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 27, 2018

    I purchased a used car at your dealer on June 19,2018.i also had a trade in vehicle.its been 103 days and they still haven’t paid off my loan.they... want me to pay the difference for the payoff because they waited so long that the payoff has changed.my Florida law they have 10 days to pay off the loan.They(LaBelle Ford) told my bank to go after me for the difference,they sent a check in Aug but it was sent back because it was short the difference.i am not paying the difference because of their negligence.You guys need to go do business somewhere else

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mary, thank you for sharing this recent experience with us. Please reach out to us at (863) 675-1686 when you have a chance so we can discuss your con...cerns in hopes of resolving this matter to your satisfaction.

View More Reviews