Honest and Professional
I bought a 2004 Jeep Grand Cherokee 131k from Ross and Jim at John Fitch Automotive the week of 6 March 2017. From start to finish these guy did a great job, They were upfront with everything that was done to the car getting it ready to sell, they let me and encouraged me to check out the Jeep from top to bottom, plugged my own code reader in, check all fluids, test drove it. Found a few minor things that popped up, corrected those immediately, wound up with a good solid used car. If you're in the market for a good used car check these guys out, I highly recommend them.
Super Professiol and Honest
Short and to the point. This is the second used car my family bought at John Fitch Auto in the last 7months. Both experiences were fantastic. Ross handled all and a few days later we were on our way. Thanks again Ross.
Great place to find a car:)
My car was running great, until the day it didn't run at all. I had a tight timetable to find a car that would serve me and my family's needs and also fit into my budget. I phoned Ross at John Fitch Automotive and made an appointment on a Monday afternoon to look at his inventory. He was thoroughly professional in his approach to ensure I was not "impulse buying" a car and went above and beyond to point out pros and cons of a few vehicles so I would have comparisons. A test drive, minimal paperwork and a couple days later, I was driving out of the lot with a car I am very happy to have. I certainly would recommend John Fitch Automotive to anyone on the lookout for a vehicle and will go back there when either of my children need one also.
Happy Repeat Buyer
We bought my daughter a Toyota Corolla in July 2015 from John Fitch Auto. Ross took into account the criteria we were looking for in making our decision . He kept me informed as to what type of progress he was making to find a reliable car at a reasonable price. Due to him staying focused on what was important to us - I purchased the first car he recommended . Thanks to Ross- we returned to John Fitch Auto and bought my son a Honda Civic yesterday.
Great buying experience
This was my first experience purchasing a used car from other than a new car dealer. These guys are great. They appear to sell only the best of the used car fleet and offer cars that have been thoroughly inspected and made safe and road-worthy. I brought the car back with a few very minor issues and the items were taken care of promptly and courteously. I would highly recommend this dealer and would not hesitate to purchase another car from them. Jim and the guys are the best!
I read a sign recently that said "love people not things." And while I understand the premise of that message, I do have to say that I love my new car and I owe it all to Ross Jalbert from John Fitch Automotive. I got in touch with Ross about six months ago now as I knew I was going to be in need of a new car. Ross always got back to me in a timely fashion, gave me his honest opinion, kept his eyes open for the car that I expressed interest in, and stayed within my budget. I would highly recommend going to John Fitch Automotive and having Ross help you find your next set of wheels. I don't think you'll be sorry.
Great car, great price
I recently bought a Honda Civic from John Fitch and so far it has been great. Had one issue with a power window a few weeks after I bought it and even though the car was sold to me 'as-is' I called Ross and he told me to drop the car off and they would take care of it. I came back at the end of the day to pick it up and there was no charge. I didn't expect that. I would recommend these guys to anyone!
Really nice people
I bought a 03 cadalac escalade from John Fitch automotive and it was so easy. The car was super clean and in great shape. These guys are really good people and I'd recommend them to anyone . They made the process super easy
I just bought a 2005 Nissan Altima from Ross at John Fitch Auto. The entire process was very easy and I would buy from him again. They had the best price I could find anywhere.