Reviews
Really good service
Had a great experience. Bought a lovely Volvo S60 from these guys. The car was ready for a test drive and we were given lots of information about the history of the vehicle. And they were very kind and helped me. And nothing is too much trouble. We would definitely recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smooth and Easy!
Very impressed and satisfied with my experience with Your choice Elmhurst. Melvin always had time to answer my inquiries and was very professional. They provided prompt service and handled all the paperwork. I wholeheartedly endorse Your choice Elmhurst to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice selection of the car!
I was greeted promptly and courteously upon entering, very welcoming and friendly staff! and they had a nice selection of the car I was looking for. Within minutes, I was in the vehicle I wanted to test drive, the entire process was straightforward and open. I really recommend them for anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cheater Dealer
I am victim of buying car from My Choice Motors at Elmhurst,IL. They sold me bad engine car 2009 mini Cooper and it's failed within 1 month on the road. They again charged $1400 promising to fix it, but it's been more than 2 weeks that they have not been able to fix the car. Every after another day, they come back with new excuse to replace part. They are no taking responsibility of their 15 days of initial warranty where in I already acknowledged them about check engine light and its malfunctioning. Absolutely wrong practice of doing business. Never buy any car from My Choice Auto @ Etlmhurst.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service Even 1100 Miles Away
Being 1100 miles away purchasing a used vehicle can be a daunting task. Fortunately Abe at My Choice Motors in Elmhurst made it a seamless transaction. Everything was handled by phone, text, or email. I found him honest, accommodating, and friendly. He handled everything on his end of the deal and long after the sale helped me with additional paperwork required by my state to obtain a Texas title. Abe has even gone as far as to text just checking to see if everything is ok after the sale. That's true customer service start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy and friendly
Amazing experience. Very fast and courteous. Everyone was very friendly. Work with me to make sure I was happy with the purchase of my vehicle. Highly recommend for your next auto buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very quick
Great experience at My Choice Autos. Melvin was a friendly and helpful sales person. He was very knowledgeable, and did a great job advocating for me to make sure I had a great deal! One of the shortest time it took to complete a sale..Was in and out quickly.!! I’m very much appreciative!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice and helpful
I just recently bought a car and my experience with the staff was amazing from the day I went in searching for vehicles until the day I purchased the vehicle, They were very nice and helpful in me getting my Lexus that I had been looking for. I’m very satisfied and happy!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
MOST UNRESPONSIVE DEALER I'VE SEEN IN 50 YEARS
Purchased a used luxury car, and it was the absolute worst car buying experience ever. Customer service was nonexistent, dealer refused to repair defective items that were known at the time of sale. Would not answer my calls or emails. Completley unresponsive after the sale. To this date (six months after the sale) I have not received any response to my requests for compensation. My rating would be a MINUS 10!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick and efficient service
A very quick and efficient service. Positive experience all round, very easy to deal with, Love the car I left with. I would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase