Reviews
Write a reviewSCAM ALERT
Do not believe the good reviews posted for this place on their google website. They are more than likely fake. They take advantage and deceive and lie to make a sale. BUYER BEWARE!!!
SCAM ALERT
Do not believe the good reviews posted for this place on their google website. They are more than likely fake. They take advantage and deceive and lie to make a sale. BUYER BEWARE!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The nightmare of dealing with a used car salesman
I found an ad in the Palatka Daily News for a car. I called the number that night and spoke to someone. He asked that I call back the next day. I did call and told him I was driving over to St. Augustine from Palatka to see the car. He led me to believe he was the one owner of the car and gave his address as 1333 Old Dixie Hwy (that is a strip mall). The car was so dirty I was hesitant to even sit in it but I did take it for a test drive. I could hear the engine making a strange noise that had me turned off right away. A few miles away I stopped at a red light and the car died, no electricity. I am on SR 207 south trying to make a left turn at The Record in the left turn lane. I had to get out of the car and tell people behind me to go around me to make a left turn, I had no hazard lights flashing because there was no electricity. I called the car salesman and they got there and jumped the car off and drove me back to the dealership. He did not apologize for what had happened or for wasting my time driving over 50 miles to see the car. He did not bother to show me another vehicle or thank me for coming by. I think he knew there was no chance I would buy a car from him. By far the worse experience I have ever had with used car salesman. Avoid at all costs!
The nightmare of dealing with a used car salesman
I found an ad in the Palatka Daily News for a car. I called the number that night and spoke to someone. He asked that I call back the next day. I did call and told him I was driving over to St. Augustine from Palatka to see the car. He led me to believe he was the one owner of the car and gave his address as 1333 Old Dixie Hwy (that is a strip mall). The car was so dirty I was hesitant to even sit in it but I did take it for a test drive. I could hear the engine making a strange noise that had me turned off right away. A few miles away I stopped at a red light and the car died, no electricity. I am on SR 207 south trying to make a left turn at The Record in the left turn lane. I had to get out of the car and tell people behind me to go around me to make a left turn, I had no hazard lights flashing because there was no electricity. I called the car salesman and they got there and jumped the car off and drove me back to the dealership. He did not apologize for what had happened or for wasting my time driving over 50 miles to see the car. He did not bother to show me another vehicle or thank me for coming by. I think he knew there was no chance I would buy a car from him. By far the worse experience I have ever had with used car salesman. Avoid at all costs!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BNM Auto Not a Great Dealership
The Vehicle I have purchased is awfull, It was sold with Open Recalls. and The Dealership won't fix it either. BNM Auto is not very friendly after 90 day Warranty. Once the Warranty is up that's it you're stuck with a Broke Down Vehicle. I would never buy here ever and I would never let my friends buy from here. This Used Car Dealer is very Dishonest. and Very Rude too people. Stuck with a Truck. A Broken Down Truck.
BNM Auto Not a Great Dealership
The Vehicle I have purchased is awfull, It was sold with Open Recalls. and The Dealership won't fix it either. BNM Auto is not very friendly after 90 day Warranty. Once the Warranty is up that's it you're stuck with a Broke Down Vehicle. I would never buy here ever and I would never let my friends buy from here. This Used Car Dealer is very Dishonest. and Very Rude too people. Stuck with a Truck. A Broken Down Truck.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Best dealer in town !!! Hands down
As a single young girl looking at cars and talking with many dealers for months, this was the most professional and honest experience I had.
Best dealer in town !!! Hands down
As a single young girl looking at cars and talking with many dealers for months, this was the most professional and honest experience I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car-buying experience!
I just picked up my Rav4 today at BNM Autos and I am thrilled with both the car and the dealership. I shopped at a local large Toyota dealership first and it was a horrible experience. I was there for nearly 4 hours under a lot of pressure to buy a car that day! Ridiculous! They treat women horribly. BNM Autos was just the opposite. The salesman was non-threatening, yet very knowledgeable. I was treated fairly and respectfully. They worked hard finding the exact car I wanted! Their pricing was also excellent. They saved me several thousand dollars over the first car I looked at at the new dealership. I will definitely be back again!
Great car-buying experience!
I just picked up my Rav4 today at BNM Autos and I am thrilled with both the car and the dealership. I shopped at a local large Toyota dealership first and it was a horrible experience. I was there for nearly 4 hours under a lot of pressure to buy a car that day! Ridiculous! They treat women horribly. BNM Autos was just the opposite. The salesman was non-threatening, yet very knowledgeable. I was treated fairly and respectfully. They worked hard finding the exact car I wanted! Their pricing was also excellent. They saved me several thousand dollars over the first car I looked at at the new dealership. I will definitely be back again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest Dealership
Treated me great with a low pressure salesman David who was awesome. They found me good financing and my credit isn't the best. Will use for all my car purchases. Thanks!
Honest Dealership
Treated me great with a low pressure salesman David who was awesome. They found me good financing and my credit isn't the best. Will use for all my car purchases. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase