Reviews
Write a reviewLooked at the 2020 Telluride after Consumer Reports gave
Looked at the 2020 Telluride after Consumer Reports gave it the highest rating ever for a vehicle. Carl was a great salesman, no pressure, very informative. None of the “let me go ask my manager “ stuff. The service department is great. Have gone many times with no appointment, and gotten my oil changed promptly! They always do a systems and fluid check, and explain what they found. They even refill my washer fluid without being asked to do so! The best service I’ve ever gotten at a car dealership! Looking forward to doing business with them again, when it’s time to buy another vehicle! They are the best!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I purchased my 2020 Kia Telluride new from this
I purchased my 2020 Kia Telluride new from this dealership. I have had it serviced in their service department only. Super nice people and Excellent service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They do very good work
They do great work and find the problem on the vehicle pretty quickly and that's why I keep coming back. They take good care of my car and keep my family safe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership
Sparks has now sold me two vehicles. I like the way I was treated. Doc is a no-pressure salesman. Told him what I wanted to do and he made it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful transaction!
Lisa Kay and company was WONDERFUL to work with during the purchase of my new Kia Sorento. I will use them in the future and highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a new car
This will be our 7 th KIA,, have always had a great experience when buying a Kia at Sparks KIA,, The best part about buying the car is our favorite salesman,, Bobby Wallace, have bought all of our cars from him except the first one,, he really goes out of his way to make sure u r sastified before u leave the lot,,he always tells us to give him a call when u bring it in for a oil change,,,, Always available when u call,,,I love my KIA,, great car , Daniel and Felicia Auttonberry
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic experience
First time to buy a new vehicle. Our sales associate was The Best...Andrea. The only place to go for great customer service, great deals, and all around an awesome purchase experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome
This is my first new car , The sales lady Lisa Kay , helped me so much and went above and beyond to get me what I wanted ! The finance team explained everything in detail and made me feel like I was family and they walked me through it ! Buying a car is a Hugh experience and having a team like the one at the Monroe Kia dealership makes it a great experience !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase