Roberts-Robinson Chevrolet GMC

4.3
(87 reviews)
Visit Roberts-Robinson Chevrolet GMC
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (816) 629-4455 (816) 629-4455
Used (816) 629-5334 (816) 629-5334
Service (816) 629-4158 (816) 629-4158

Inventory

See all 123 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2014.
Shopping for automobiles service or tires is tough unless you trust someone. We will earn your trust if you need a newer car service or tires.

Choose from Chevrolet or GMC and a variety of models just minutes from home. Join GM Rewards - it's free and you'll accumulate points for discounts off future services. And we match TIRE sales prices within 50 miles of our location.

Trustworthy one-stop shopping. The Roberts Robinson families have been serving customers with a smile for over 75 years. Stop in and let us take care of you and your vehicle for life.
"We just make it easy"

Service center

Phone number (816) 629-4158

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

View all 11 employees View less employees

Reviews

4.3
(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roberts-Robinson Chevrolet GMC from DealerRater.

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1.0

If it would allow me to give 0 stars, I would.

If it would allow me to give 0 stars, I would. Never give this place your business. You cannot trust them, they don’t honor their word, and take advantage of sick senior citizens. Specifically, Chris in Sales who gave us an offer multiple in the last few days, and then wouldn’t honor it. He blamed the Owner. Never, ever use this dealership.

1.0

If it would allow me to give 0 stars, I would.

If it would allow me to give 0 stars, I would. Never give this place your business. You cannot trust them, they don’t honor their word, and take advantage of sick senior citizens. Specifically, Chris in Sales who gave us an offer multiple in the last few days, and then wouldn’t honor it. He blamed the Owner. Never, ever use this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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5.0

Great group of people!

This experience was easy from start to finish. No run around. Very professional and quality vehicles.

5.0

Great group of people!

This experience was easy from start to finish. No run around. Very professional and quality vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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5.0

Tom and Tim were very down to earth and made the delivery

Tom and Tim were very down to earth and made the delivery of our new conversion van a pleasant experience. Good job guys!!

5.0

Tom and Tim were very down to earth and made the delivery

Tom and Tim were very down to earth and made the delivery of our new conversion van a pleasant experience. Good job guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

This dealership is top notch in service.

This dealership is top notch in service. Always on time and no haggling with anything ever. Always super professional. Sherry in service is such a sweetheart.

5.0

This dealership is top notch in service.

This dealership is top notch in service. Always on time and no haggling with anything ever. Always super professional. Sherry in service is such a sweetheart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Roberts-Robinson Chevrolet Buick GMC, INC. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

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5.0

The appointments for service are easy to get and the

The appointments for service are easy to get and the service is done quickly and professionally.

5.0

The appointments for service are easy to get and the

The appointments for service are easy to get and the service is done quickly and professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ron, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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5.0

This dealership is a no hassle one stop shop.

This dealership is a no hassle one stop shop. The service is absolutely stellar, it is hard to explain how much these people go out of their way to make sure you’re happy. The sales people here are great to deal with, again, no hassle. Honest and upfront pricing is what you get.

5.0

This dealership is a no hassle one stop shop.

This dealership is a no hassle one stop shop. The service is absolutely stellar, it is hard to explain how much these people go out of their way to make sure you’re happy. The sales people here are great to deal with, again, no hassle. Honest and upfront pricing is what you get.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

Purchase tires and oil change.

Always great service. Friendly staff. Good communication.

5.0

Purchase tires and oil change.

Always great service. Friendly staff. Good communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

Pleasant to work with and keep you informed your specific

Pleasant to work with and keep you informed your specific repair. Also very prompt when I bring my vehicle in for oil change etc.

5.0

Pleasant to work with and keep you informed your specific

Pleasant to work with and keep you informed your specific repair. Also very prompt when I bring my vehicle in for oil change etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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1.0

When i came in to have my oil changed, my percentage

When i came in to have my oil changed, my percentage meter worked, now it doesn't, what are you guys going to do about it?

1.0

When i came in to have my oil changed, my percentage

When i came in to have my oil changed, my percentage meter worked, now it doesn't, what are you guys going to do about it?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fred, we are very sorry to hear about this. Most likely the driver's information center is not on the correct screen, and we would be happy to help you get it to the correct screen to monitor the oil percentage. Please give us a call at your convenience and we will walk you through it over the phone or you can stop in anytime.

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5.0

Mr.Jack Butler, buyer

Awesome! Service was quick and facility were clean!

5.0

Mr.Jack Butler, buyer

Awesome! Service was quick and facility were clean!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for sharing your positive experience! We hope you have a great day!

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See all 87 reviews