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New Country Mini

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)
Sales hours: 9:00pm to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00pm–8:00pm 7:00am–6:00pm
Tuesday 9:00pm–8:00pm 7:00am–6:00pm
Wednesday 9:00pm–8:00pm 7:00am–6:00pm
Thursday 9:00pm–8:00pm 7:00am–6:00pm
Friday 9:00pm–6:00pm 7:00am–6:00pm
Saturday 9:00pm–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Country Mini from DealerRater.

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Had a great experience buying a car from New Country

Had a great experience buying a car from New Country Mini. Quick, Easy and great service. Thank you.

Had a great experience buying a car from New Country

Had a great experience buying a car from New Country Mini. Quick, Easy and great service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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In 40 years of dealing with car dealerships, I was truly...

In 40 years of dealing with car dealerships, I was truly impressed and thankful we came up to New Country to look at a car. David was very nice and straightforward, no xx or games. Felt no pressure. I would definitely go back and do business with them again.

In 40 years of dealing with car dealerships, I was truly...

In 40 years of dealing with car dealerships, I was truly impressed and thankful we came up to New Country to look at a car. David was very nice and straightforward, no xx or games. Felt no pressure. I would definitely go back and do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is our 3rd Mini. The team from, sales, service to...

This is our 3rd Mini. The team from, sales, service to finance were friendly and professional. I would have given the dealership a "5" star rating, had it not been for the sales manager, who needs to take a course on interpersonal communication skills, or change careers where he doesn't have to interact with the public. Not someone I would want on my team. If the car wasn't a special order, I would have canceled the sale and gone elsewhere.

This is our 3rd Mini. The team from, sales, service to...

This is our 3rd Mini. The team from, sales, service to finance were friendly and professional. I would have given the dealership a "5" star rating, had it not been for the sales manager, who needs to take a course on interpersonal communication skills, or change careers where he doesn't have to interact with the public. Not someone I would want on my team. If the car wasn't a special order, I would have canceled the sale and gone elsewhere.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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Traveling from Virginia to Maine we had a potential car...

Traveling from Virginia to Maine we had a potential car problem. We called New Country for help. Mr. Garcia promptly called us back and our car was fixed the next morning. New Country Mini allowed us to continue our trip with mind-at-ease. Excellent service staff! A big thank you to New Country Mini.

Traveling from Virginia to Maine we had a potential car...

Traveling from Virginia to Maine we had a potential car problem. We called New Country for help. Mr. Garcia promptly called us back and our car was fixed the next morning. New Country Mini allowed us to continue our trip with mind-at-ease. Excellent service staff! A big thank you to New Country Mini.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My wife and I shopped around at various Mini dealers with...

My wife and I shopped around at various Mini dealers with varying results. Mini of Boston ended up being the worst with poor follow up and a very lackidasical effort. We compared deals and with only a bit of haggling settled on New Country MINI in Hartford. My wife and I can't say enough about New Country! No pressure sales, able to have no headaches when haggling for price, and everything was transparent. From our saleswoman Corrine to our finance manager Chris, everything was smooth, no pressure, extremely helpful and knowledgeable and answered all our questions even on their days off. They both went above and beyond and were extremely accomodating! Even the rest of the sales staff was extremely helpful, no brush off, rushed feeling here at all. We will definitely recommend them to friends and family!

My wife and I shopped around at various Mini dealers with...

My wife and I shopped around at various Mini dealers with varying results. Mini of Boston ended up being the worst with poor follow up and a very lackidasical effort. We compared deals and with only a bit of haggling settled on New Country MINI in Hartford. My wife and I can't say enough about New Country! No pressure sales, able to have no headaches when haggling for price, and everything was transparent. From our saleswoman Corrine to our finance manager Chris, everything was smooth, no pressure, extremely helpful and knowledgeable and answered all our questions even on their days off. They both went above and beyond and were extremely accomodating! Even the rest of the sales staff was extremely helpful, no brush off, rushed feeling here at all. We will definitely recommend them to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Easy as 1,2,3

Called in the morning about a specific vehicle. Drove it off the lot the same afternoon. What more can you say? Sales was easy to work with and the whole process was seamless.

Easy as 1,2,3

Called in the morning about a specific vehicle. Drove it off the lot the same afternoon. What more can you say? Sales was easy to work with and the whole process was seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service Department

Just a short note to compliment your Service Manager, Antonio. Antonio is professional, knowledgeable and courteous. It is always a pleasure dealing with Antonio and his team. They are a valuable part of your dealership team. Keep up the good work. John Catalano

Service Department

Just a short note to compliment your Service Manager, Antonio. Antonio is professional, knowledgeable and courteous. It is always a pleasure dealing with Antonio and his team. They are a valuable part of your dealership team. Keep up the good work. John Catalano

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Wonderful experience!

Amazing experience from Dave Sajda and the New Country team! They made the process of purchasing our new Mini seamless, low pressure, and delightful. We will difiently return to them again in the future!

Wonderful experience!

Amazing experience from Dave Sajda and the New Country team! They made the process of purchasing our new Mini seamless, low pressure, and delightful. We will difiently return to them again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Above And Beyond

We bought a 2019 Mini from this dealership and I have to say the service is truly remarkable. Everyone is nice but David in sales went above and beyond anyone I had bought a car from before. Everyone that I have come in contact with at this dealership is courteous, helpful and knowledgeable. This is the second car that I have purchased from them!!!

Above And Beyond

We bought a 2019 Mini from this dealership and I have to say the service is truly remarkable. Everyone is nice but David in sales went above and beyond anyone I had bought a car from before. Everyone that I have come in contact with at this dealership is courteous, helpful and knowledgeable. This is the second car that I have purchased from them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Purchased 2018 Mini Countryman JCW ALL4

I have purchased the second (2018) Mini Countryman JCW ALL4. Salesman Anotonio Sepata, Sales Manager Sam, Financial Manager Chris O'Connell, and their Service Manager performed an excellent job during the course of action. They tried very hard to satisfy my financial and enduser's need, particularly Antonio had worked with me at least for seven months. I believed they worked 24/7 and not afraid to answer even call at 4 AM in the morning. Interest rate and pricing are very attractive. Now I have owned two Mini Countryman vehicles. Thank you for your outstanding services. I am so proud of their services in our New England communities. May God bless you all. Dr. Henry Tong

Purchased 2018 Mini Countryman JCW ALL4

I have purchased the second (2018) Mini Countryman JCW ALL4. Salesman Anotonio Sepata, Sales Manager Sam, Financial Manager Chris O'Connell, and their Service Manager performed an excellent job during the course of action. They tried very hard to satisfy my financial and enduser's need, particularly Antonio had worked with me at least for seven months. I believed they worked 24/7 and not afraid to answer even call at 4 AM in the morning. Interest rate and pricing are very attractive. Now I have owned two Mini Countryman vehicles. Thank you for your outstanding services. I am so proud of their services in our New England communities. May God bless you all. Dr. Henry Tong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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