Atlanta Direct Auto

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 17, 2019

    The process was amazing. both The sale and finance people are very professional. Bobby and Malcolm were a pleasure to work with. I will enjoy my new Lexus

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 14, 2019

    ***** 5 Star Recommended. Courteous, Honest, Great Value. I bought a car from Malcolm Robertson at Atlanta Direct Auto and couldn`t be more pleased. Malcolm... is a straight forward businessman offering a large selection of autos at outstanding value. the cars are clean, certified and come with a Carfax report. My Mechanic of 28 years told me I got a great car, mechanically sound and at a great price. I am pleased and strongly recommend Atlanta Direct Auto.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 13, 2017

    I bought the car online, the dealer was super friendly and very helpful. I am recommending anyone looking for a car to check out their inventory. Great... prices on excellent vehicles. I was overseas when I bought this car, and they had the car waiting on me when I returned to the states.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mark, Thanks for choosing Atlanta Direct Auto! We are so happy to hear that your experience as an out of town buyer was smooth! WE will make sure our ...team sees your kind words. If you have any questions about your Infiniti G37 Sport ownership experience, please don't hesitate to reach out! Thanks again for your business! Bobby DIAN/GM!

  • 1.0 out of 5
    February 27, 2018

    I cannot express enough how awful of an experience I had at Atlanta Direct Auto. We seemed to come to an agreement about a BMW 435i and the next day when... I brought up having the car inspected before purchasing I was told they would not be selling the car. The deal was pulled out from under me and no prior negotiations were upheld because they did NOT want their car inspected. This is a huge red flag and shows they are hiding something. When I explained how this was bad business, Bobby, the manager ended up CURSING me out and saying I was a "Stupid Customer". I cannot stress enough how beyond poorly I was treated as a customer and human being. It is obvious they are hiding something if they were trying to sell me the car so quickly before inspection. I can only imagine how many other cars on their lot they try to get rid of without letting the customer inspect the vehicle and find out what they are actually getting. I have never posted a review before, but I felt obligated because I do not want anyone else to have the damaging experience I had with Bobby and Atlanta Direct Auto. I would also advise anyone not to touch that BMW without a car inspection.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 21, 2017

    Great and seemless buying experience! Recommended for your vehicle needs!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 12, 2017

    I researched online for the vehicle I wanted to purchase. Atlanta Direct has the best price for a car with the lowest mileage that I wanted. Everyone... on staff was friendly and helpful without being overbearing. I left after only a couple of hours with the vehicle I drove over an hour to get! I would definitely recommend them to anyone looking for a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dana, Congrats on your FX35! Thanks for choosing Atlanta Direct Auto and thanks again for stopping by to let us know how your experience with us! We a...ppreciate your business and look forward to serving you again when the time comes. Have a lovely week! Bobby Dian/GM

  • 5.0 out of 5
    June 27, 2017

    I was very pleased with the expectional customer service which I received during my recent visit to Atlanta Direct Auto . The salesman worked diligently... to select a vehicle that would accommodate my desired payment and stylish accessibility! I was thrilled and overwhelmed with joy just from the overall low mileage , leather interior, gps navigation, rear back up camera ,heated seating , sunroof and many other nameless features which simply gives me an over the top driving experience!Thanks and hugs to the sales force at Atlanta Direct Auto for making my car buying experience the " Ultimate". Hope to do business with you guys again.#I love my new car!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Chelsea, Congrats on your new car! What a lovely vehicle you chose! We appreciate your business and you taking the time to provide us some feedback. ...If there is ever anything we can do to make your ownership experience more pleasant, please don't hesitate to reach out. Thanks again! enjoy your car! Bobby Dian/ GM

  • 1.0 out of 5
    April 17, 2017

    This dealer's representative was rude and VERY discourteous. I didn't feel like a customer at all when speaking with the person.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We take our reviews seriously. here at Atlanta Direct Auto, we strive for customer service and go beyond customers expectations. We appreciate this cu...stomer business but we have very little knowledge about your situation. We would be more than happy to address your concern in a more professional matter if you give us more information about your trouble. Our company likes to take the time and answer any and all questions you have for us. We are a family owned business and take offence to any one who treats our customers in a discourteous or disrespectful manner. Please contact us as soon as possible so we can address your issue. Bobby Dian/GM

  • 5.0 out of 5
    March 5, 2017

    After of disappointment with 2 private sellers, I decided to go to a couple of dealerships to check out some cars that I had viewed online. The first one... I went to was far less than appealing, so I left, because I would not have felt comfortable purchasing a car from there due to the sketchy vibe. The second dealership I went to was Atlanta Direct Auto and it was a complete turnaround from the previous dealer, to say the least. We spoke with Bobby who was beyond helpful. He explained to us the process of how they come about their inventory and the hard work they put into finding quality cars. I was there for a specific car that I had seen listed online, a 2004 Infiniti FX35. Unfortunately, when I arrived at the dealership I was informed that another couple was in the process of purchasing the vehicle. I was offered to view and test drive several other Infiniti FX35s that they had on their lot. So I continued to look around. After I test drove the first one, I was informed that the vehicle I was originally interested in was still available, so I test drove it and fell in love with it. After I test drove the 2004 FX35, I decided that I would test drive a couple more that they had just to be sure that the 04 was the model that I wanted, as I was trying to stay within a certain price range since I did not originally plan to finance a car. In all I believe I drove five different vehicles that day. Ultimately, I decided that I wanted the 2004 FX35, however, during the time I was test driving other vehicles the 2004 FX35 was sold...my fault for taking so long to decide. What I gained from this experience was knowledge of their amazing customer service and high quality cars at a great price. The only reason I did not purchase was because I had originally planned to buy a car cash and I did not want to make a snap decision to finance a car without taking a few days to think about it. I was also unprepared for financing--I didn't have any needed paperwork with me. However, if I do decide to finance a vehicle I will go back to Atlanta Direct Auto due to the fabulous customer service, quality of cars, great prices, and the fact that they are also BBB accredited. I have already recommended others to go to this dealership and I will continue to recommend Atlanta Direct Auto to anyone looking to purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Ms.Lacie, thank you so much for the kind endorsement of your experience with us! We appreciate you taking the time to let us know how the experience w...ent. We look forward to serving you again soon. Let us know if we can ever provide assistance. Thanks again.... Bobby Dian/GM

  • 5.0 out of 5
    January 9, 2017

    purchased a bmw from them super nice car super nice price. Bobby will do everything he can do make it work for you. Highly suggest this place.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congrats on your new BMW 335! Thanks for shopping with us. We appreciate the feedback and we hope you're enjoying your car as much as you anticipated.... We're always here to answer questions should any pop up. Thanks again for the opportunity to earn your business. We look forward to serving you again soon..... Bobby Dian/ GM

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