Merlex Auto Group

3.9 out of 5 3.9
Rectangle 48
Sales 10:00 AM - 8:00 PM

Merlex Auto Group Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 8:00 PM

Saturday

10:00 AM - 8:00 PM

Sunday

12:00 PM - 4:00 PM

About Our Dealership

Dealer on Cars.com since September 2014

Here at Merlex Auto Group we have the lowest prices on Luxury pre-owned Cars, Trucks, and SUV's. We will promise that af

...

ter purchasing a car or truck from us you will leave happy with our great auto prices, auto quality, and extended warranties. Feel free to browse our site to learn more about us and check out our current inventory offerings. If you have any questions at all, give us a call, we will help. Check out our state of the art showroom and professional staff. 877-768-2353

"Topshelf, Luxury cars! CREDIT UNION FINANCING AVAILABLE!! CAPITAL ONE PREFFERED DEALER!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
279 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 30, 2020

    On the second try calling someone answered and it sounded like I was calling a daycare. The first question I asked raised the first red flag: What other... fees do you have and how much are they? "Our Doc Fee is $999, can you hold?" Click. Four minutes later I hung up.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 18, 2020

    Additional Fees, fees, fees once deal was about to close. I decided to walk away because it was very uncomfortable knowing these fees were not disclosed,... mentioned and added. Be careful folks!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • April 21, 2018

    Very polite customer service. Salesman was very honest and straight to the point . Bola handled all financial negotiation and was awesome. Thanks for the... deal I got on my 2012 Mercedes!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with Merlex Auto Group. Our goal is 100% customer satisfaction and it sounds like we achieved that goal ...with you. We look forward to working with you in the future.

  • 5.0 out of 5
    June 15, 2020

    Baker was solid. Didn’t try to up sell or hassle, got right to it and got the deal done. Nice guy as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2020

    My name is Jimmie Missouri and I just bought my 2015 Mercedes-Benz S550 fully loaded 4-MATIC from Merlex Auto Group and I cannot be happier and extremely... satisfied. Not only did I get the car I was looking for but the finance guys Walter and Marco were able to beat my current interest rate and got me a much better one! I highly recommend these guys they are professionals. My Salesman was big Al if you are looking to have a similar experience do not hesitate to ask for him he’s the man you want to see.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2020

    Jus purchased 2016 Escalade from here and everyone was helpful and made sure we left happy. They made everything quick, fast and easy. I will definitely... shop with them again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2020

    I was greeted by a man named mike when i got here. He was the one who took me on a test drive. He was really nice and funny, every one that worked here... had great customer service.

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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 10, 2020

    Well like any used car dealer you have to be cautious and do your research on the vehicle you our buying. I feel i got a good car at a good price. Right... now because of covid 19 thats a challange.I will say Mike and Walter made the deal happen and we love our car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 9, 2020

    I showed up to Merlex Auto not sure what to expect. But after seeing the inventory and the team of people helping me. I felt very confident with my options.... I must say I am very satisfied with my purchase. Would definitely recommend to anyone in the market for a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 9, 2020

    I had a great experience working with the Merlex team. I got my dream car at a great price in exceptional condition. I was not haggled to make a decision... and was treated very respectfully through the whole process. If I am ever in the market for another benz I will surely be working with Merlex. The detailing they do on the cars is also a huge plus.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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