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Turner Chevrolet

(23 reviews)

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(23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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JD was the best to work with!

JD was the best to work with! I knew I was getting the best deal possible and loved working with him to find the right fit for me.

JD was the best to work with!

JD was the best to work with! I knew I was getting the best deal possible and loved working with him to find the right fit for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Morgan, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

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TJ and Mark were excellent to work with, but the service

TJ and Mark were excellent to work with, but the service department cannot procure parts timely. I leased a new 2025 Blazer, had to take it back in due a check engine light 4 weeks later. The part is on back order for at least 2 months. So now I'm in over $10K in this vehicle and the dealership has had it in their possession longer than me. This is my first and last time to lease a new vehicle.

TJ and Mark were excellent to work with, but the service

TJ and Mark were excellent to work with, but the service department cannot procure parts timely. I leased a new 2025 Blazer, had to take it back in due a check engine light 4 weeks later. The part is on back order for at least 2 months. So now I'm in over $10K in this vehicle and the dealership has had it in their possession longer than me. This is my first and last time to lease a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Wendy, it's upsetting to hear that your experience was anything but stellar. Please contact us at (281) 962-9180 so we can work with you to make this right.

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Service of car

Came in early in the morning and they were able to squeeze me in the same day with a check engine light on and me not knowing what was the cause of it. They got me back on the road the same day that evening and had my car back at 100%. Thank you so much to the service team!!

Service of car

Came in early in the morning and they were able to squeeze me in the same day with a check engine light on and me not knowing what was the cause of it. They got me back on the road the same day that evening and had my car back at 100%. Thank you so much to the service team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Veronica, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

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Finicky Corvette

Ends up my 1998 Corvette had very sensitive sensors and an open recall, that's right an open recall that a dealership had to address. I appreciate Gary Hays the service manager for Turner Chevrolet was going to find solutions, and he got it done!

Finicky Corvette

Ends up my 1998 Corvette had very sensitive sensors and an open recall, that's right an open recall that a dealership had to address. I appreciate Gary Hays the service manager for Turner Chevrolet was going to find solutions, and he got it done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Steve! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

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Absolutely the worse

The customer service is the worse I have ever encountered. The service department is terrible!! Avoid if possible!

Absolutely the worse

The customer service is the worse I have ever encountered. The service department is terrible!! Avoid if possible!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Shana, we regret your most recent visit with us was not up to the standards we strive for. Please reach out to us at (281) 328-4377 so we may assist you in moving forward towards a resolution.

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Turner Chevrolet 10 out of 10

A pleasure to work with! Jason Lowery kept us up to date on our entire buying process!

Turner Chevrolet 10 out of 10

A pleasure to work with! Jason Lowery kept us up to date on our entire buying process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Fast service dealership company

Awesome and indeed dealership I love my trail blazer rs 2023 from these company turner Crosby texas

Fast service dealership company

Awesome and indeed dealership I love my trail blazer rs 2023 from these company turner Crosby texas

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

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Service visit

Excellent and friendly service Was in and out in a timely manner.

Service visit

Excellent and friendly service Was in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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Bryan was great!

Bryan was great at helping me find my new car. He was patient and knowledgeable of every product that I inquired about. My process was smooth, swift and the experience was most definitely a top tier interaction! I am completely satisfied with my new car and it is all because of Bryan! Thank you!

Bryan was great!

Bryan was great at helping me find my new car. He was patient and knowledgeable of every product that I inquired about. My process was smooth, swift and the experience was most definitely a top tier interaction! I am completely satisfied with my new car and it is all because of Bryan! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Good experience

A very friendly staff and very clean environment and fast finance process.

Good experience

A very friendly staff and very clean environment and fast finance process.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jaime, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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