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iDrive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience buying my Mercedes C-300

i had an very efficient and great experience finding my dream car at IDrive. Shaun went above and beyond to ensure the process was seemeless and i was able to drive away same day on spot. Ben (Owner) was also very helpful and made the experience so much more enjoyable with his charm and wit. I would recommend these guys as the Go To for your car buying experience. Thanks IDrive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your kind words....please stop by anytime. You are now a member of the iDrive family. Ben

Beyond service

I want this car and the finance manager ,when beyond to help my purchase happen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glade we could make things happen for you! As you know we shopped this with all of our 17 banks and lenders to get you the very best rate and terms. It is not only about getting a fair price on the car. But a fair price on the financing as well. Thanks Shawn

Awesome customer service

My Experience with IDrive was excellent . I believe God sets up divine appointments and this was one of them. They were very cordial and hospitable. I would definitely recommend this place to anyone that needs a car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We also believe that we can be in a position to help others by trying to do what is right. At iDrive we strive to treat people the way we want to be treated. Please feel free to stop by anytime. Thank for your business. Ben

Lexus GS 350

My wife and I recently purchased our Lexus GS 350 from IDrive. I must say this was the best experience that I have ever had purchasing a car. Ben and Shawn were very helpful and very knowledgeable in every aspect of our recent purchase. I highly recommend IDrive to anyone looking for a new used car. The vehicle I purchased was immaculate. Low miles, Great Price!!! Just an all around perfect car that we were looking for. Thank you to everyone at IDrive!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very grateful that you gave us the opportunity to serve you. We hope that you enjoy you car and will look forward to seeing you both again. Thanks Ben

2000 Mercedes-Benz S500- Unbelievable!

Recently, I had been in the market to buy a vehicle and have purchased numerous cars in the past ranging from Cadillacs to Chryslers. The one vehicle though that has always eluded me was a Mercedes-Benz more especially the S-Class series. This is a car I have dreamed about owning for quite some time now and felt because of the cost it wouldn?t be a realization. I finally got up enough nerve to inquire about possibly owning one, so for the past few weeks I had been visiting multiple car dealerships only to be returned with rejection due to their limited financing options based upon my credit. I started looking online for cars but many people told me it was the wrong thing to do since I wouldn?t physically see the vehicle and could be scammed into a ?bad deal.? I was skeptical about buying cars online as multiple dealerships contacted me with the usual sales pitch and I was immediately turned off. I happen to run into a particular dealership based out of Miami Gardens, Fl. called ?iDrive.? Once viewing their website I found a Mercedes-Benz that I thought was beautiful (by picture only, lol) but felt it was worth a shot so I contacted them. To my surprise the salesman wasn?t pushy or typical and assured me he would find the best options available to put me in a vehicle. It shocked me that the next day he had a package put together for me and was ready to help. We submitted everything via fax, email, and FedEx as he, the dealership owner, and his secretary walked me easily through each step. I flew to Florida and when I saw the car up close I couldn?t believe that it was even better looking in person! They even went the extra mile of having their detail crew do touch ups on blemishes; their service and repair team thoroughly go over the car before I picked it up; and even put new tires on the car! I drove back to Georgia and everybody who has seen my ride brags about how stylish and clean it is. I have people I work with inquiring about them because they want to purchase a vehicle too! I?m also going to get another car here in the future because they have a lot of high end vehicles. They definitely exceeded my expectations. I am very satisfied and would recommend anybody regardless of where you are in the United States to try iDrive as the service I received was A+.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kenya, What a wonderful experience we have had first meeting with you then offering you options for your vehicle. You time and kind words do not go unnoticed. We are working hard to raise the standard which is accepted for a independent used car dealer. Everyone is your friend when they are trying to sell you something, but true customer service goes well beyond the delivery of the vehicle. We are grateful you took such care in detailing your entire stress free purchasing experience at iDrive. We look forward to your return when you or your friends and family need another vehicle. All the best to you my friend. This was a great way for our team to start the week. Ben

Wonderful customer service

I feel that I had the best experience at Idrive i really enjoyed the customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was our pleasure. We work diligently to make the sales process as stressful as possible. We are happy you had such a positive experience. Welcome to the iDrive Family. Ben

great service

best place to buy a used car .after days looking for the right car I finally got to idrive and I can tell that I made the right choice .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are grateful that you gave us the opportunity to earn your business. It was our pleasure getting to know you. Please stop by and see us whenever you are in the area. iDrive

Great purchase

Overall satisfied with my purchase. Great customer service and definitely idrive puts the customer's needs first. Drove off with a smile on my face in my new car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking time out of your day to share your opinion.We appreciate your business. Welcome to the iDrive family. Thanks

iDrive

i just purchase a Mercedes Benz from iDrive and they had this Mercedes Benz C300 that I was looking to purchase. Went to find out about this vehicle and was very well impress of the dealer. The process for financing was very short and the car delivered within the hour. The same day I had a problem with the car and came back to the dealer to be even more surprise, the dealer check the car found the problem and they even get me two new rear tires. This have been the best experience in the used car acquisition i have ever been involved. Pedro Pirela

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pedro, You are a class act. I was a pleasure getting to know you as a person. The service for your country cannot be over stated. Now that you have returned it was our great pleasure for you allow us to earn your business. We know you will get many year of use out of your 2008 Mercedes C300. We hope that you shall come by and visit us whenever you are in town. Thanks Ben

I bought my dream car at iDrive !

After visiting iDrive and checking this beautiful BMW X3 of my dreams, I didn't have to look any further! Great people to deal with and great custumer service (Not Pushy), great selection of cars, very good price. They will guide you and -literally- help you with everything. What can I say?! I'm in love with my car! Thank You guys :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow Shana ! We are so excited for you and your purchase of our 2008 BMW X3. Getting the response from you is proof that we are making an impact 1 customer at a time. We put so much into every transaction that is very heartfelt to know how much we are appreciated. Now you are part of the iDrive family. Please stop back by and see us anytime you are not flying all over the country.