Nissan of Chattanooga East

I chected the car out online.The salesman contacted me probably the next day.He was very nice and friendly and was honest.

I wasn?t even planning to buy a car, but Mr. Carter made me an offer hard to refuse. Great salesman, always go beyond expectations to find you a good deal.

Dodged a bullet! Took my son’s truck in they we purchased there about a year ago. It is a 2012 Silverado, used. We also purchased a deluxe extended warranty for it. It started rough, so i called the dealership with the symptoms. They said it had a “deluxe” warranty and would likely be covered! Later in the day, my son(full time student and worker) said they sent him a message that it was an ignition coil. Not covered. The issue is the estimate for repair was 448.77. That seemed high, so i called my father in law who owns a shop. He said about 70.00 and some pliers would repair this. It did. Lesson learned. No extended warranty and no more dealership repairs. I forgot to include the 125.00 diagnostics done to break us the bad news.

Bought a 2022 Ram from here and only had 28,500 miles. Everything seemed to be fine as it was working great for 4 days and then the airbag device light came on a demanded I see a retailer ASAP. I took it Dodge RIGHT ACROSS THE STREET and had to beg for a loaner from Nissan, who of which sold me the truck. I have now been waiting 3 days for the fix from dodge who was already backed up with vehicles. I was told it wont be done for another 5 days meanwhile Nissan demands I return the loaner they gave me for 2 days and basically said I am SOL. I have no vehicle now all because Nissan failed to drive it over to Dodge before they sold it me for another 4 days. Carter is who the sales guy was that sold the truck. I will not ever be going back through them and I plan on selling the truck as soon as I get it back. What a terrible way to treat you customers, especially a first time car buyer.

I bought a pre-owned Ford Escape that had 106k miles. It looked like new. When I drove it home I noticed oil leaking . They repaired it no charge. Then, a week later, windshield wiper fluid and anti-freeze started Leaking on my driveway. I took it to the service department and they told me the cost for repair would be around 2000.00. THEN THEY SAID THEY WERE GOING TO COVER IT NO CHARGE BECAUSE I only had it a week!! The service at Nissan East is unsurpassed. Where else would you perchase a pre-owned vehicle with that kind of service? I highly recommend buying from Nissan East!! Tell all your friends! I refuse to buy a vehicle from anyone else from now on The professional and friendly team there will astound you! BRAVO! NISSAN EAST CHATTANOOGA! You rock!!

Our sales rep. Mike G, was a pleasure to work with. Very informative. He spoke to us like regular people. No pressure, and answered all our questions. I highly recommend before you buy your next car that you give Nissan of Chattanooga East the opportunity! Ask for Mike Goza.

Needed to pickup a used vehicle to replace one that was totaled in an accident. I had a set amount to spend and it was refreshing to not have a salesman pressure me into a higher price vehicle! Carter listened to what I needed, showed me what was available in my price range, answered all my questions, and even got me a warranty within my budget! This is what car buying should be like!!

I needed a car and having been a previous customer of Nissan I knew where to go. Thank you Carter for the time and extra effort you spent uncomplicating things and steering me in the right direction. You feel like an old friend .God bless and keep you.

I leased a car today for the very first time, an Altima 2.5 SV. Luna was very helpful and informative. The entire experience was quick and easy!

Great Place the Lady that sold me the Car was Great,