Reviews
Stetson was amazing, very helpful and Transparent.
Stetson was amazing, very helpful and Transparent. Nic in finance was great listened to what we wanted and made the process very simple!
Stetson was amazing, very helpful and Transparent.
Stetson was amazing, very helpful and Transparent. Nic in finance was great listened to what we wanted and made the process very simple!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We’re so glad to hear Stetson and Nic made your experience smooth, transparent, and stress-free. Our team at Nissan of Boerne always strives to listen and deliver exactly what our customers need. We truly appreciate your trust - enjoy your new vehicle!
I was extremely happy with Victor Stobbe in purchasing my
I was extremely happy with Victor Stobbe in purchasing my new Nissan Rogue! As he shared with me that he was a newer salesperson, I just want to let you know that he is very professional and listens to a customers needs very well! I will definitely recommend him to anyone I know that is looking to purchase a vehicle.
I was extremely happy with Victor Stobbe in purchasing my
I was extremely happy with Victor Stobbe in purchasing my new Nissan Rogue! As he shared with me that he was a newer salesperson, I just want to let you know that he is very professional and listens to a customers needs very well! I will definitely recommend him to anyone I know that is looking to purchase a vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and thoughtful feedback! We’re thrilled to hear that Victor made your experience a great one. His professionalism, attentive listening, and dedication to customer satisfaction truly shine, and we're proud to have him on the Nissan of Boerne team. Enjoy your new Nissan Rogue, and thank you for the recommendation!
Stetson was helpful from the beginning answered all my
Stetson was helpful from the beginning answered all my questions and helped me find my dream car !
Stetson was helpful from the beginning answered all my
Stetson was helpful from the beginning answered all my questions and helped me find my dream car !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing feedback! We’re so glad Stetson was there to guide you every step of the way and help you find your dream car. That’s what we’re all about here at Nissan of Boerne — making the car-buying experience easy, enjoyable, and memorable. Congrats again!
Rafa made the process quick and easy!
Rafa made the process quick and easy! Make sure to go see him for your next vehicle!
Rafa made the process quick and easy!
Rafa made the process quick and easy! Make sure to go see him for your next vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're so glad to hear Rafa made the process quick and easy for you — that's exactly what we aim for at Nissan of Boerne. We’ll be sure to pass along your kind words to him. Enjoy your new ride, and thanks for recommending us!
I worked with Stetson The process was smooth and swift I
I worked with Stetson The process was smooth and swift I will definitely recommend to a friend
I worked with Stetson The process was smooth and swift I
I worked with Stetson The process was smooth and swift I will definitely recommend to a friend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review! We’re happy to hear Stetson made the process smooth and swift for you. Your recommendation means a lot to us. Welcome to the Nissan of Boerne family, and enjoy your new ride!
Rafael was a great help in getting my trade done and he
Rafael was a great help in getting my trade done and he was fast, efficient and friendly!
Rafael was a great help in getting my trade done and he
Rafael was a great help in getting my trade done and he was fast, efficient and friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We’re so glad to hear Rafael was able to make your trade-in experience smooth, quick, and friendly. Thanks for choosing Nissan of Boerne — we’re happy to have you as part of the family!
They help me to get my own car, after a long time without
They help me to get my own car, after a long time without one, thank you!
They help me to get my own car, after a long time without
They help me to get my own car, after a long time without one, thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience! We’re thrilled to have been a part of helping you get back on the road with your very own car. Enjoy your new ride and thank you for choosing Nissan of Boerne!
Worst experience ever.
Worst experience ever. The salesperson was respectful, but the sales manager was unprofessional, trying to deceive with pricing and negotiations. It was impossible to negotiate, but when contacted again to inform them how we wanted to finance (because they could recover money at the customer's cost), it didn't make sense. Okay, we moved on, but then were contacted the following business day to be told we wasted his time. This is unprofessional and lacks service of all kinds. I will never refer anyone to or return to this dealership.
Worst experience ever.
Worst experience ever. The salesperson was respectful, but the sales manager was unprofessional, trying to deceive with pricing and negotiations. It was impossible to negotiate, but when contacted again to inform them how we wanted to finance (because they could recover money at the customer's cost), it didn't make sense. Okay, we moved on, but then were contacted the following business day to be told we wasted his time. This is unprofessional and lacks service of all kinds. I will never refer anyone to or return to this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Danis, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (210) 233-6700 when you have a chance. Thank you, and we look forward to hearing from you.
I honestly had such a wonderful experience!
I honestly had such a wonderful experience! I did a lot of searching online for the perfect car, and this dealership had the best price by far. When I got there, I was actually surprised to find an even nicer car. The sales team was super friendly and helpful, and there were so many crossovers to check out. Financing was okay and took about an hour. I ended up getting the warranty and maintenance package, especially since the car was already priced below market.
I honestly had such a wonderful experience!
I honestly had such a wonderful experience! I did a lot of searching online for the perfect car, and this dealership had the best price by far. When I got there, I was actually surprised to find an even nicer car. The sales team was super friendly and helpful, and there were so many crossovers to check out. Financing was okay and took about an hour. I ended up getting the warranty and maintenance package, especially since the car was already priced below market.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience, Netty! We’re thrilled to hear you found the perfect car at a great price and that it exceeded your expectations when you arrived. At Nissan of Boerne, we work hard to offer both value and quality, so it means a lot to know that stood out to you.
I contacted the dealer about a vehicle listed on CarFax.
I contacted the dealer about a vehicle listed on CarFax. Two people from the dealership emailed the next day. I replied to one of them (internet sales rep) and the other responded with a number to call. When I called, I got a different rep who confirmed that the vehicle was available. I had a question about financing that he couldn't answer, but said he would ask his manager. Subsequently, he texted me a final price for the vehicle that included a $2995 protection plan. When I questioned the plan and asked if it was mandatory, he replied that he sent the final price by mistake and would get back to me. I never heard from him again. Repeated email and online attempts to communicate about pricing and the extra $2995 have gone unanswered. I can only surmise that their pricing is deceptive and communication evasive/lacking.
I contacted the dealer about a vehicle listed on CarFax.
I contacted the dealer about a vehicle listed on CarFax. Two people from the dealership emailed the next day. I replied to one of them (internet sales rep) and the other responded with a number to call. When I called, I got a different rep who confirmed that the vehicle was available. I had a question about financing that he couldn't answer, but said he would ask his manager. Subsequently, he texted me a final price for the vehicle that included a $2995 protection plan. When I questioned the plan and asked if it was mandatory, he replied that he sent the final price by mistake and would get back to me. I never heard from him again. Repeated email and online attempts to communicate about pricing and the extra $2995 have gone unanswered. I can only surmise that their pricing is deceptive and communication evasive/lacking.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We understand how frustrating it must have been to receive inconsistent information, especially regarding pricing and the protection plan, and to not receive timely follow-up to your questions. We are currently reviewing our communication processes and will be addressing this situation with our team to ensure that every customer receives prompt, accurate, and transparent information moving forward. We would greatly appreciate the opportunity to speak with you directly to clarify any remaining questions and to see if we can earn back your trust. Please feel free to contact us at your convenience so we can address your concerns personally. Thank you again for your honest feedback—it helps us improve and better serve our customers in the future. – The Nissan of Boerne Team
No thanks. After a week of the run-around we purchased a different make and model from a different dealer in a smooth, open process. Test drove on Thursday, salesman provided info on the vehicle including total asking price, and after a little negotiating we bought the vehicle the next day.