Reviews
They made a recall repair on my vehicle but the same
They made a recall repair on my vehicle but the same problem still exists. I'm not sure if anything was done or not
They made a recall repair on my vehicle but the same
They made a recall repair on my vehicle but the same problem still exists. I'm not sure if anything was done or not
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
Matt was helpful and solved my issues with my recall.
Matt was helpful and solved my issues with my recall. I appreciate the help Matt.
Matt was helpful and solved my issues with my recall.
Matt was helpful and solved my issues with my recall. I appreciate the help Matt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad Matt was able to help with your recall—appreciate you sharing!
Very professional.
Very professional. Sam the sales guy was awesome! All around great team at metro ford.
Very professional.
Very professional. Sam the sales guy was awesome! All around great team at metro ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re glad you had a great experience with Sam and the team. We appreciate your kind words!
Chris Derrick and the team were great!
Chris Derrick and the team were great! The process was easy and fast. Happy I took the drive to Metro Ford.
Chris Derrick and the team were great!
Chris Derrick and the team were great! The process was easy and fast. Happy I took the drive to Metro Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, LT! We’re glad the trip to Metro Ford was worth it. Chris and the team appreciate your kind words!
Chris was transparent, punctual, and great to work with.
Chris was transparent, punctual, and great to work with. He guided us seamlessly through the process.
Chris was transparent, punctual, and great to work with.
Chris was transparent, punctual, and great to work with. He guided us seamlessly through the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're happy to hear Chris made the process smooth and easy. We’ll be sure to share your feedback with him!
As usual, everyone professional, helpful, and kind.
As usual, everyone professional, helpful, and kind. Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail oriented on product knowledge. Service department also one of the best I’ve ever worked with. Go Metro!
As usual, everyone professional, helpful, and kind.
As usual, everyone professional, helpful, and kind. Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail oriented on product knowledge. Service department also one of the best I’ve ever worked with. Go Metro!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We're thrilled to hear Brian and the team continue to impress. We truly appreciate your loyalty—Go Metro!
I went to Metro Ford to look at a Mustang Mach e.
I went to Metro Ford to look at a Mustang Mach e. Christian and Charles treated me with a friendly and professional demeanor. After confirming that the Ford incentives were still valid, I decided to purchase the car. Both sales people worked to answer all my questions and make my visit pleasant and expedient. I would have no problems purchasing another vehicle from Metro Ford.
I went to Metro Ford to look at a Mustang Mach e.
I went to Metro Ford to look at a Mustang Mach e. Christian and Charles treated me with a friendly and professional demeanor. After confirming that the Ford incentives were still valid, I decided to purchase the car. Both sales people worked to answer all my questions and make my visit pleasant and expedient. I would have no problems purchasing another vehicle from Metro Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad Christian and Charles made your visit pleasant and helped you find the perfect Mustang Mach-E. We look forward to assisting you again!
Was very pleased with our experience buying our new truck
Was very pleased with our experience buying our new truck with Metro Ford and will be repeat customers.
Was very pleased with our experience buying our new truck
Was very pleased with our experience buying our new truck with Metro Ford and will be repeat customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Metro Ford! We're excited to have you as repeat customers and look forward to serving you again!
Super easy to submit a service request through their
Super easy to submit a service request through their website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the service, and returned it without any hassle. The whole process was smooth and relatively quick. Highly recommend!
Super easy to submit a service request through their
Super easy to submit a service request through their website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the service, and returned it without any hassle. The whole process was smooth and relatively quick. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're glad our online scheduling and mobile service made everything easy and convenient for you.
Best service, honest and straight forward!
Best service, honest and straight forward! Thanks for taking good care of me, I’ll be back!
Best service, honest and straight forward!
Best service, honest and straight forward! Thanks for taking good care of me, I’ll be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're glad you had a great experience and look forward to seeing you again soon!