Reviews
Write a reviewGreat Experience
My family and I went to Westland Auto Sales this weekend. We worked with Francisco. We were going in for a Chevy Colbalt, but the car was already sold. However, we ended up purchasing a Pontiac G6. It is beautiful. Francisco worked with us. Great Experience.
Great Experience
My family and I went to Westland Auto Sales this weekend. We worked with Francisco. We were going in for a Chevy Colbalt, but the car was already sold. However, we ended up purchasing a Pontiac G6. It is beautiful. Francisco worked with us. Great Experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worse then scam likely Callers.
Ladies and gentlemen, This place is very deceiving, they’ll lead you on with verbal offers, knowing nothing is written down so it’s not a sold offer. They also play into the community. They know if they sound caring to your issue and knowing your desperately in need of a car they have you wrapped around there finger. Honestly they don’t care. You’re an easy pay check for them. Look at there inventory. It’s trash. Eventually this will all come to an end. Meaning this Scam will catch up to them.
Worse then scam likely Callers.
Ladies and gentlemen, This place is very deceiving, they’ll lead you on with verbal offers, knowing nothing is written down so it’s not a sold offer. They also play into the community. They know if they sound caring to your issue and knowing your desperately in need of a car they have you wrapped around there finger. Honestly they don’t care. You’re an easy pay check for them. Look at there inventory. It’s trash. Eventually this will all come to an end. Meaning this Scam will catch up to them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
There should be an option for ZERO stars
These people are con-artists. They buy wrecked vehicles from auctions for pennies, and sell them to consumers for FULL RETAIL VALUE, without disclosing the prior collision to the consumer. They LIE, CHEAT and DEFRAUD the public of Fresno.
There should be an option for ZERO stars
These people are con-artists. They buy wrecked vehicles from auctions for pennies, and sell them to consumers for FULL RETAIL VALUE, without disclosing the prior collision to the consumer. They LIE, CHEAT and DEFRAUD the public of Fresno.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
RIPOFF RIPOFF RIPOFF RIPOFF RIPOFF RIPOFF RIPOFF
Westland Auto Sales are Lying Cheats that will rob you then repossess your vehicle while you sleep. The first thing they did was raise the price of the vehicle $1000 more than the advertised price. The second thing was they increased the downpayment required after they already had the original agreed upon down payment. Third and most downright dirtiest of doing business, was the truck I bought blew a motor rod 2 months after I bought it which rendered the truck useless, when I brought the truck back they offered to finance a used engine with 130000 miles on it for $3000.00 and I had to come up with $1500 before they would do anything. The fourth and last of the dirty deeds this place did to me was during the contract they charged me for the new tags $310 up front. Two months later, I found out they never paid the money to the DMV, forcing me to go and do it myself. When I complained to the Accounts manager, she said she would take it off my next payment. So, three months after purchase I paid the tags costing me $361 and my payment was $450 a month. Keep in mind the truck is broken down still. So, I owed $89 still on my payment. Them jerks came and repossessed the truck while I slept causing me to not be able to go to work on Sunday and they were not even open until Monday. So now I have paid $3211 for a broken truck that I no longer have and paid the tags on it twice. When I called Monday they said I would have to pay $1150 to get it back. I have never been treated so badly at any business in my life and as long as I live I will tell everyone I know how terrible this business is to its customers.
RIPOFF RIPOFF RIPOFF RIPOFF RIPOFF RIPOFF RIPOFF
Westland Auto Sales are Lying Cheats that will rob you then repossess your vehicle while you sleep. The first thing they did was raise the price of the vehicle $1000 more than the advertised price. The second thing was they increased the downpayment required after they already had the original agreed upon down payment. Third and most downright dirtiest of doing business, was the truck I bought blew a motor rod 2 months after I bought it which rendered the truck useless, when I brought the truck back they offered to finance a used engine with 130000 miles on it for $3000.00 and I had to come up with $1500 before they would do anything. The fourth and last of the dirty deeds this place did to me was during the contract they charged me for the new tags $310 up front. Two months later, I found out they never paid the money to the DMV, forcing me to go and do it myself. When I complained to the Accounts manager, she said she would take it off my next payment. So, three months after purchase I paid the tags costing me $361 and my payment was $450 a month. Keep in mind the truck is broken down still. So, I owed $89 still on my payment. Them jerks came and repossessed the truck while I slept causing me to not be able to go to work on Sunday and they were not even open until Monday. So now I have paid $3211 for a broken truck that I no longer have and paid the tags on it twice. When I called Monday they said I would have to pay $1150 to get it back. I have never been treated so badly at any business in my life and as long as I live I will tell everyone I know how terrible this business is to its customers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
VERY HELPFUL, NO PRESSURE AND FRIENDLY
I asked to have the car looked over by a friends shop. There was not the least bit of reservation on Westland's part, they offered to take it or let the friend get it. When I took it back, they were helpful and really listened to my needs. I was surprised at the friendly and no pressure attitudes.
VERY HELPFUL, NO PRESSURE AND FRIENDLY
I asked to have the car looked over by a friends shop. There was not the least bit of reservation on Westland's part, they offered to take it or let the friend get it. When I took it back, they were helpful and really listened to my needs. I was surprised at the friendly and no pressure attitudes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Doug, Thank you for reviewing our dealership and for giving us an opportunity to try to find the right vehicle for you. We are very happy that you enjoyed your experience with us and hope you were able to find the right vehicle for your wife.