Reviews
Best Car Buying Experience
The staff was great and helped me out so well in purchasing my 2016 ford fusion. The price was great and better than I expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience
This is a great place to buy a used car. I had a great experience due to the friendly and informed employees. Buy a car here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First Time Car Buyer
I am extremely pleased with my experience at Cars “R” Us. I am a first time car buyer, and Scott, the salesman, went above and beyond to cater to my needs, wants, and answered all of my questions and concerns. I would definitely recommend this dealership for anyone looking to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
KellyA
Service was good and very friendly. I would recommend them to other people looking for a vehicle. Process was a little lengthy but expected when vehicle shopping.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Intimidating
I asked for my credit not to be ran unless I was sure I wanted a vehicle from them. Brandon the SALES MANAGER said that he wouldn’t but I got a email today of a hard inquiry and yep it was CARS R US... LIED to my face! I drove two vehicles and I only got to go in a circle down SIDE streets and he wanted me to make a decision based off of that. He told me that it drains him and it’s too time consuming to keep test driving and he doesn’t want to just keep spinning wheels if I’m not going to make a purchase as if I just better choose between the two he allowed to go around A BLOCK in.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
MIYA JHONSON
Worst experience ever I gave my money for a car didn’t get approved so a man took 300. And stated this is for time waisted
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mike Karpy
As soon as I walked through the door everyone was nice and respectful they communicated everything well made sure I understood everything that was going on so if your looking for a vehicle this is the best place to go
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Unprofessional
This place is very unprofessional! Paid cash for my car . Seems like they only wanted my money! Here we are almost 3 months later and I still don’t have my title or my plates!! Ray won’t return my messages or anything!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike and Chris
They were very helpful in the process. While buying a new vehicle can be stressful and lengthy they helped ensure I was taken care of
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Forever
It takes far too long and on top of that there’s some kind of unprofessional behavior you may end up witnessing because they argue out in the open.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase