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(128 reviews)

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First time customer. Hoping everything works out..

Great visit with Mike Karpy and the whole staff. They made it work out for us with 2 Chainz playing in the background. Great day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never buy your next car in this lot..

Two weeks ago, I went to this dealer shop to see if I could get a fair used car to support my old car. First, they sent my application to 7 loan finance companies which resulted in lowering my credits score. Second, the car price was added up with unreasonable warranty which will never be of good if your car goes bad. Third, they sold me a very bad engine car. The engine light came up 2 days after I got the car. Please, this car lot is of no good.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dishonest and no integrity

I was there for 3 hours test driving and working out a deal. Finally settled on price and applied for financing. I was approved. They brought me the contract and had added thousands of dollars of warranty and other things I never discussed with them. When I asked for the agreed upon price and financing without the warranty, they completely backed out. The owner lied to my face and kept telling me he was not going to make any profit unless I purchased their warranty. Completely unprofessional and rude. They are liars and scammers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

You wanted the car below our internet price which was our bottom price. We are not here to lose money. You don't want to buy the car at the agreed upon price, that's fine. But don't go around trashing us and talk about lack of integrity. This place feeds 20 family and we need to make sure we make some profit on our cars. We really don't need customers like you who want to get a "good deal" at the expense of others.

Real bad guys

I was sold a Volkswagen CC and 5 days after, the car engine roasted. The car protection services they sold to me was of no good and the car was no good. They wont pick calls and wont talk with you if you go to their office!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchaser

Michael my salesman person was excellent, along also with management and the owner. Management worked extra hard to get me approved. I will be return to purchase again Thank you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible

I dont know if Chris still works there but this man is thief and liar and he acts like a he is a top boss but he is not. He doesn't listen and care about customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love my Jeep

Friendly People. Professional, and worked hard to get to get me the vehicle I wanted. I would definitely recommend them to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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promises not kept

I was sold a dodge challenger without key fob and every time i lock my doors and open them the alarm goes off. Car was advertised keyless entry and remote start. Hard to do without fob. Isarel the manager promised me he would have one made for me. That was the first lie.Almost 4 weeks later no fob. Salesman is no longer employed highly disappointed with this company and they are the ones who give all other dealers a bad name. walk away from this dealer

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great finance guy

Mike and Chris took good care of me. Chris did a great job with getting good financing. Would certainly repeat and recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales

Mike was really helpful! He got us in and out. We are happy with are purchase and will definitely be back, thanks mike and the hole Cars R us team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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