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Ultimo Motors East

(159 reviews)
Visit Ultimo Motors East
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(708) 270-0121 (708) 270-0121

Inventory

See all 98 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2024.
Ultimo East is located in Westmont IL near Downers Grove Hinsdale and Oak Brook. We host an inventory from a variety of manufacturers like Bentley Jaguar Mercedes and plenty more. Our 35000 ft indoor climate controlled showroom ensures protection from the Chicago area weather. We at Ultimo serve clients in over twelve countries and are well seasoned when it comes to overseas buyers. Our customer service philosophy has paved the road to an intimate relationship with our clients one that is built on a foundation of trust and faithfulness. Browse our inventory and don't hesitate to contact us.

Service center

Phone number (708) 270-0121

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–4:30pm
Saturday
Closed
Sunday
Closed

Reviews

(159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ultimo Motors East from DealerRater.

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The people writing these reviews are just out of their minds. This used car dealership is in pristine shape, and offers a highly selective market of cars. I wish I could buy more but frankly I dont have the money! I have bought over 4 cars from these fellas have I had a problem, besides wanting more! Wonderful Job Ultimo Motors.

The people writing these reviews are just out of their minds. This used car dealership is in pristine shape, and offers a highly selective market of cars. I wish I could buy more but frankly I dont have the money! I have bought over 4 cars from these fellas have I had a problem, besides wanting more! Wonderful Job Ultimo Motors.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shady dealership with over inflated prices. I found out later how out of proportion the prices were.

Shady dealership with over inflated prices. I found out later how out of proportion the prices were.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sharing my honest experience with Ultimo Motors in Westmont, Illinois. I had a very negative interaction there — poor communication, lack of transparency, and overall unprofessional handling. I would strongly recommend others proceed with caution. I hope the dealership works on addressing these issues.

Sharing my honest experience with Ultimo Motors in Westmont, Illinois. I had a very negative interaction there — poor communication, lack of transparency, and overall unprofessional handling. I would strongly recommend others proceed with caution. I hope the dealership works on addressing these issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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We had a great experience at this dealership. Mike Ryan is a real pro. He anticipated our desires and really LISTENED to us. Our experience with the finance team was smooth as well. They had the car we wanted. Thats always a plus. Don't let the negative reviews scare you. We had a professional and quality visit/transaction. We highly recommend them.

We had a great experience at this dealership. Mike Ryan is a real pro. He anticipated our desires and really LISTENED to us. Our experience with the finance team was smooth as well. They had the car we wanted. Thats always a plus. Don't let the negative reviews scare you. We had a professional and quality visit/transaction. We highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Just took delivery of my second purchase from Ultimo in 4 and a half years. Both times they treated me with respect and transparency. Their service department is easy to work with as well. I live out of state but visit the area quite often due to work and every time I am in I get my maintenance service done there as my local Mercedes dealer charges an arm and a leg even for an oil change. I can say they have a lifelong customer in me. Highly recommend their sales department, Alan, Tash, Chris. Sean in finance is easy and helpful and Nick in service as well. They all treat me like I am part of their team even though I am just another customer from 2 states over.

Just took delivery of my second purchase from Ultimo in 4 and a half years. Both times they treated me with respect and transparency. Their service department is easy to work with as well. I live out of state but visit the area quite often due to work and every time I am in I get my maintenance service done there as my local Mercedes dealer charges an arm and a leg even for an oil change. I can say they have a lifelong customer in me. Highly recommend their sales department, Alan, Tash, Chris. Sean in finance is easy and helpful and Nick in service as well. They all treat me like I am part of their team even though I am just another customer from 2 states over.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Just took delivery of my second purchase from Ultimo in 4 and a half years. Both times they treated me with respect and transparency. Their service department is easy to work with as well. I live out of state but visit the area quite often due to work and every time I am in I get my maintenance service done there as my local Mercedes dealer charges an arm and a leg even for an oil change. I can say they have a lifelong customer in me. Highly recommend their sales department, Alan, Tash, Chris. Sean in finance is easy and helpful and Nick in service as well. They all treat me like I am part of their team even though I am just another customer from 2 states over.

Just took delivery of my second purchase from Ultimo in 4 and a half years. Both times they treated me with respect and transparency. Their service department is easy to work with as well. I live out of state but visit the area quite often due to work and every time I am in I get my maintenance service done there as my local Mercedes dealer charges an arm and a leg even for an oil change. I can say they have a lifelong customer in me. Highly recommend their sales department, Alan, Tash, Chris. Sean in finance is easy and helpful and Nick in service as well. They all treat me like I am part of their team even though I am just another customer from 2 states over.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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PRICE GOUGING ALERT! I contacted the dealership to purchase a Lexus convertible for my wife and was surprised how they showed zero flexibility on the price. I explained there are many low mileage SC430s for sale right now and exactly what they sold for, but they remained firm on their grossly over inflated price. Buyers are well informed, and understand when a dealership is trying to take advantage of them. People don't appreciate being treated like a money punching bag. The hand writing is on the wall and dealerships who offer reasonable prices and are willing to work with buyers will flourish, while bottom feeding price gougers like Ultimo Motors will go lights out. This dealership is building a well deserved reputation with used car salesmen who nobody trusts and everyone avoids.

PRICE GOUGING ALERT! I contacted the dealership to purchase a Lexus convertible for my wife and was surprised how they showed zero flexibility on the price. I explained there are many low mileage SC430s for sale right now and exactly what they sold for, but they remained firm on their grossly over inflated price. Buyers are well informed, and understand when a dealership is trying to take advantage of them. People don't appreciate being treated like a money punching bag. The hand writing is on the wall and dealerships who offer reasonable prices and are willing to work with buyers will flourish, while bottom feeding price gougers like Ultimo Motors will go lights out. This dealership is building a well deserved reputation with used car salesmen who nobody trusts and everyone avoids.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Snobby businessman. Indifferent, no enthusiasm. I will never go there again. It feels bad to be looked down upon.

Snobby businessman. Indifferent, no enthusiasm. I will never go there again. It feels bad to be looked down upon.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I am writing to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. As a loyal customer who has now purchased three cars from your establishment, I felt compelled to share my positive experience with you. The team at Ultima motors truly embodies the meaning of exceptional customer service. From the moment I walked in, I was greeted by amazing staff who made the entire car buying process incredibly smooth and hassle-free. Not only did they streamline the process, but they also managed to secure a fantastic deal for me. I must particularly thank Chris from the Sales department for his professionalism and helpful demeanor throughout the transaction. His dedication to ensuring customer satisfaction is truly commendable, and I will not hesitate to recommend him to family and friends who are in the market for a new car. Furthermore, I was impressed by the overall organization and efficiency of the management . It is evident that the entire team is committed to delivering prompt and high-quality service to every customer. The quick and professional service I received further added to the overall positive experience, solidifying my decision to continue purchasing cars from your dealership in the future.

I am writing to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. As a loyal customer who has now purchased three cars from your establishment, I felt compelled to share my positive experience with you. The team at Ultima motors truly embodies the meaning of exceptional customer service. From the moment I walked in, I was greeted by amazing staff who made the entire car buying process incredibly smooth and hassle-free. Not only did they streamline the process, but they also managed to secure a fantastic deal for me. I must particularly thank Chris from the Sales department for his professionalism and helpful demeanor throughout the transaction. His dedication to ensuring customer satisfaction is truly commendable, and I will not hesitate to recommend him to family and friends who are in the market for a new car. Furthermore, I was impressed by the overall organization and efficiency of the management . It is evident that the entire team is committed to delivering prompt and high-quality service to every customer. The quick and professional service I received further added to the overall positive experience, solidifying my decision to continue purchasing cars from your dealership in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nothing but the bad experience I have with this dealer buying a car over there turning into nightmare while I was doing paperwork on a car they steal the parts from my car. all I can say they are crooked the scammers and I will strongly recommend to stay away from them

Nothing but the bad experience I have with this dealer buying a car over there turning into nightmare while I was doing paperwork on a car they steal the parts from my car. all I can say they are crooked the scammers and I will strongly recommend to stay away from them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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