Reviews
Write a reviewCustomer
I called the dealer reference a vehicle I saw posted via carguru. I spoke with "Mike" and asked if the car was still available. He said it was. I told him I was going to the dealership from Fallbrook about 25 miles away. About 35 minutes later, I arrived and met with Mike. He quickly escorted me to the backlot and stated that someone put a deposit on car but was willing to sell me the car if I countered. I told him I would have never spent my time, effort and fuel to see the car had he told me there was a deposit on the car already. He said he just got the deposit, coincidentally, right after I had called. This man and possibly this dealership, based upon my short interaction is indicative of the generalizations often associated with used car sales. Clearly dishonest, inconsiderate and unprofessional. I don't write reviews, in fact, I believe this is my first but I do for potential customers. Buyers beware.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am very sorry to hear about your recent experiance with our dealership. I carefeull reviewed this situation and i can understand your frustration as a customer. Unfortenatly this is an uncommon circumstance. I did look into this transaction and at the time you inquired about this vehicle it was available , Mike was not incorrect advising you this. Tony wich is another sales man here took a deposit slightly after you called. The salesman do not check in with one another. The vehicles are first come first serve. Mike had no idea until you arrived . I Edward the manager advised him the vehicle had a deposit and its 99% sold. This Lexus is a specialty vehicle , which had many inquiries . We at quantum auto sales are about customer service ! Please contact us at (760)738-1500 We would like to discuss this with you. Sincerely, Edward Cameron General Manager
QUANTUM AUTO SALES - GREAT EXPERIENCE
Eddie Camarena is a great manager. I am 87 yrs old, purchased my car at Quantum Auto Sales where a little confusion occurred (I am 87). Eddie took the time to take care of the matter and put the customer first. Overall the sales team Tony and Mike were great. I have the highest respect for Eddie and would refer friends to Quantum should the need. arise. I can not express enough how fortunate I was to visit this dealership and not another.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU QUANTUM AUTO SALES FOR THE GREAT DEAL !
THIS WAS MY FIRST TIME BUYING A VEHICLE ! I HAVE BEEN STRUGGLING NOT HAVING A CAR FOR THE LAST PAST 3 MONTHS ! THANKFULLY I GOT REFERRED BY A GOOD FRIEND OF MINE TO COME HERE AND ASK FOR EMMANUEL ! HE GAVE ME GREAT CUSTOMER SERVICE ! AND HE FOUND ME A DODGE AVENGER 2011 WITH LOW MILES & REASONABLE PAYMENTS ! IF YOU ARE IN NEED OF A VEHICLE COME AND SEE EMMANUEL AT QUANTUM AUTO SALES !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
COX CABLE GUY !
MY EXPERIENCE HERE AT QUANTUM AUTO SALES WAS EXCELLENT ! I WOULD RECOMMEND MY MOTHER IN LAW TO THIS CAR PLACE ! THEY GIVE YOU THE A SECOND CHANCE TO ESTABLISH MY CREDIT ! THE SALES MAN KRAMER HAD A GREAT ATTITUDE THROUGH THE WHOLE PROCESS ! HE GOT ME INTO THIS FORD RANGER I WANTED WITH NOT SO GOOD CREDIT ! THANK YOU !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Impression
My Great Car Buying Experience Started When The Sales Person Carlos Picked Me Up From My Work Because I Didnt Have A Way To Get To His Dealer Since I Havent Had A Car For Over A Year. He Then Showed Me Vehicles That Were In My Budget, & i Decided On A Altima! The Buying Process Was Short & Simple. I Had A Great Car Buying Experience Here At Quantum .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BigWhite714
The dealership and the lot itself was well taken care of ! and all of the workers were very nice and extremely helpful ! i am going to recommend anybody i know that is looking for a car , to come to Quantum Auto Sales in Escondido . With not so good credit the Finance Director Eddie gave me a reasonable price and low payments . ! Come see Kramer he will get the car you need !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AWESOME CUSTOMER SERVICE
I purchased my first vehicle here and I am super happy with it! I worked directly with the manager Eddie and he gave me a great deal that gave me a payment I didn't think was possible. All the workers there are super friendly and helpful. Thanks Quantum Auto Sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Reccomend This Place
I got my 1st car here. I came in with no intention of getting a car right away but the Salesman, Emanuel made me feel confident enough to do it. He explained everything perfectly and worked with me in order to get the car i really wanted. Ill definitely reccomend this place to my family and friends. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, Great Employees, Great Management
MY EXPERIENCE at quantum was great. EMMANUEL helped me find the car that fit my needs and i am very satisfied. i would highly recommend that you come here too purchase your vehicle. great selection and all kinds of makes to meet your needs. they have multiple locations too. they had a car brought down for me from a distance just to test drive it. so if your looking for a nice conditon used vehicle make sure you call quantum and also ask for emmanuel
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Escondido Quantum Auto Sales
my experience here at quantum auto sales was great ! my sales consultant Kramer gave me a really good deal on the Acura Tl i was looking for ! i would recommend my friends and family and anybody who is searching for a vehicle to come to Escondido Quantum Auto Sales .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase