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Cars for Sale   /   Dealers  /  Brilliance Subaru

Brilliance Subaru

4.9 out of 5 4.9
433 reviews
1500 N Randall Rd Elgin, IL 60123
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 6:30 AM - 7:00 PM

Brilliance Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 7:00 PM

Tuesday

6:30 AM - 7:00 PM

Wednesday

6:30 AM - 7:00 PM

Thursday

6:30 AM - 7:00 PM

Friday

6:30 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed
Dealer website
Dealer website
New (866) 983-8655
Used (866) 583-7844
Service (888) 461-1435

Inventory

NEW
Not Priced
2019 Subaru Outback
  • Exterior Color: Crystal White Pearl
  • Transmission: CVT Lineartronic
  • Drivetrain: AWD
NEW
Not Priced
2019 Subaru Crosstrek
  • Exterior Color: Quartz Blue Pearl
  • Transmission: Lineartronic CVT
  • Drivetrain: AWD
NEW
Not Priced
2019 Subaru Impreza
  • Exterior Color: Crimson Red Pearl
  • Transmission: 5-Speed Manual
  • Drivetrain: AWD
NEW
Not Priced
2019 Subaru Outback
  • Exterior Color: Crystal White Pearl
  • Transmission: CVT Lineartronic
  • Drivetrain: AWD
NEW
Not Priced
2018 Subaru Forester
  • Exterior Color: Dark Gray Metallic
  • Interior Color: gray
  • Transmission: Lineartronic CVT
  • Drivetrain: AWD
NEW
Not Priced
2019 Subaru Outback
  • Exterior Color: Wilderness Green Metallic
  • Interior Color: warm ivory
  • Transmission: CVT Lineartronic
  • Drivetrain: AWD

Our Employees

(5.0) 5 reviews

Jason Ring

Finance Manager
NOT RATED

Donna King

Sales & Leasing Associate
NOT RATED

Jay Turner

Sales & Leasing Associate
NOT RATED

Dan Pagnotta

Sales & Leasing Associate
NOT RATED

Jim DaLuga

General Manager
NOT RATED

Nate Galek

Finance Manager
NOT RATED

Adam Mennella

Service Advisor
NOT RATED

Ed Troike

Sales & Leasing Associate
NOT RATED

Phil Liang

Sales & Leasing Associate
NOT RATED

Preston Seal

Sales & Leasing Associate

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since October 2014

Welcome to the all new Brilliance Subaru, a brand new Subaru facility serving the entire Chicagoland area! Brilliance S

...

ubaru features a huge selection of new and Certified Pre-Owned Subaru models, a great Subaru parts inventory and a staff of trained Certified Subaru technicians. Brilliance Subaru is pet friendly, as a matter of fact, we have a dog park on site! Please feel free to visit our spotless facility and chat with one of our professional staff members. Brilliance Subaru is conviently located on Randall Road, one block south of Interstate 90 directly across from Sherman Hospital.

Photos & Videos

12
Photos |
Video

Service

Wheel Balance

$69

Tire Rotation

$18

Oil, Filter Change

$33.95 and up*

Oil, Filter Change (Premium)

$53.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
433 lifetime reviews. Includes reviews of Brilliance Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service helpful recommend deal price professional process knowledgeable pressure excellent oil pleasant finance courteous repair outstanding maintenance lease personable honest warranty polite attentive communication reasonable
All Reviews service helpful recommend deal price professional process knowledgeable
All Reviews service helpful recommend deal price professional process knowledgeable pressure excellent oil pleasant finance courteous repair outstanding maintenance lease personable honest warranty polite attentive communication reasonable
  • 5.0 out of 5
    Service visit
    by Barbara Munini from Bartlett, IL
    October 16, 2018

    Great Service and Excellent Team- Brought my Dog for the first time and he loved all the attention and the dog park! Always treated well!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    Hour and half oil change
    by Karen Iverson from South Elgin, IL
    October 15, 2018

    hour and half for an oil change with an appointment. Nothing extra just an oil change. No respect for other peoples time and $82 ridiculous.

    Not Applicable
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    2.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • FEATURED REVIEW

    5.0 out of 5
    Best Car Buying Experience EVER
    by Al M from Algonquin IL
    March 20, 2015

    My wife and I went to Brilliance after seeing it as we drove by and we were looking for a new car for her. It is always with trepidation that we do this... as we have had some not so great experiences with dealers. However, this was the best experience we ever had. Ed Troike was very helpful and made the experience very positive and without pressure. When he had to leave for awhile Brett Cassell to over and was equally as helpful. Ed returned in time to walk us through our new Legacy. I can honestly say that I will recommend these guys to everyone looking for a Subaru. This is our first one and so far we are very impressed. I actually am looking forward to future purchases as we need to replace our vehicles. Great prices, great customer service, just a great overall experience. "

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing your experience at Brilliance Subaru. Ed is a valued Associate here and I am happy that you had great interaction wit...h him. I am pleased that you are completely satisfied with your new Legacy and I look forward to seeing you when you are due for service. Jim DaLuga General Manager Brilliance Subaru

  • 5.0 out of 5
    Excellent Service
    by Lisa from Pingree Grove
    October 14, 2018

    Each time I go in for recommended service they treat me well. I have no issues ever. I didnt purchase my car from this dealership but I will definitely... next time. Awesome dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    A Dealership With A Personal Touch
    by PT109 on DealerRater.com
    October 5, 2018

    Donna King made the purchase of my vehicle seamless. She explained the vehicle's components with ease. I highly recommend Donna King and this Dealership.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Donna King

    Sales & Leasing Associate

    NOT RATED
  • 5.0 out of 5
    Service Call
    by Don Lucchetti from Pingree Grove, Illinois
    October 4, 2018

    Excellent service department; nice folks to do business with. Had a chance to also chat with my salesperson, Ed who stays in touch with us even though... its been 2 + years since we bought our vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Another Great Visit!
    by Erica from Chicago
    October 3, 2018

    As always, everyone was super helpful and friendly. Could not ask for more from Brilliance!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Purchase from Brillance Subaru
    by Howard Hall from Woodstock, Il
    September 25, 2018

    Jay was honest and answered all our questions, he made the new car buying experience a pleasure.

    Not Applicable
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Wonderful service
    by J from SE
    September 22, 2018

    Wonderful, they are friendly and take care of the customer, the prices are high but they are the dealer

    4.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Glad you are there
    by Marylou Houck from Carpentersville
    September 15, 2018

    Glad you are there! Makes car care worry free. Nice people to deal with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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