[{"id":532402,"firstName":"Jason","lastName":"Ring","titleText":"Finance Manager","emailTxt":"jring@brilliancesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/197bd10daf9c.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":532397,"personPtyId":46094421,"firstName":"Donna","lastName":"King","titleText":"Sales & Leasing Associate","emailTxt":"dking@brilliancesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/abf433b1014d.jpg","drDealerId":104767,"dealerEmpStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532412,"personPtyId":46033215,"firstName":"Jay","lastName":"Turner","titleText":"Sales & Leasing Associate","emailTxt":"jturner@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/0471721be643.jpg","drDealerId":104767,"dealerEmpStartDtUtc":"1412121600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532411,"firstName":"Dan","lastName":"Pagnotta","titleText":"Sales & Leasing Associate","emailTxt":"dpagnotta@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/81bc32008e87.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":240110,"personPtyId":38390681,"firstName":"Jim","lastName":"DaLuga","titleText":"General Manager","emailTxt":"jdaluga@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/f2edf6b6fe36.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532404,"firstName":"Nate","lastName":"Galek","titleText":"Finance Manager","emailTxt":"ngalek@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/6dd2b94251d7.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":532408,"firstName":"Adam","lastName":"Mennella","titleText":"Service Advisor","emailTxt":"amennella@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/268e652aeb7c.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":532410,"personPtyId":46093336,"firstName":"Ed","lastName":"Troike","titleText":"Sales & Leasing Associate","shortBioText":"Being in sale and marketing for over 40 years, my goal has always been to help others out. My goal here at Brilliance Subaru is a simple one, to make your purchase experience far above your expectations! Give me a call at 847-452-7960 and I'll help you find the right vehicle at the right price for your budget. I also promise you a test drive like you've never had before! Call me!","emailTxt":"etroike@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/24b434bc1e2e.jpg","drDealerId":104767,"dealerEmpStartDtUtc":"1412121600","industryStartDtUtc":"1377993600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532409,"firstName":"Phil","lastName":"Liang","titleText":"Sales & Leasing Associate","emailTxt":"pliang@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/c98c05fe71ec.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532395,"firstName":"Preston","lastName":"Seal","titleText":"Sales & Leasing Associate","emailTxt":"pseal@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/439c9044cf4f.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532405,"firstName":"Rich","lastName":"Dencs","titleText":"Service Manager","emailTxt":"rdencs@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/a3e6691af365.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":532407,"firstName":"Derek","lastName":"Thomas","titleText":"Service Advisor","emailTxt":"dthomas@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/828070e68f6d.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":532400,"firstName":"Joe","lastName":"Gunther","titleText":"Sales Manager","emailTxt":"jgunther@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b96df804614f.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":532391,"firstName":"Joe","lastName":"Szostek","titleText":"Sales Associate","emailTxt":"jszostek@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d1b8ea03b467.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532413,"firstName":"Keith","lastName":"Johnson","titleText":"Sales & Leasing Associate","emailTxt":"kjohnson@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/8d11db37cafb.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532393,"firstName":"Lisa","lastName":"Kilhefner","titleText":"Service Specialist","emailTxt":"lkilhefner@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/45e6e8d81696.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":532392,"firstName":"Mike","lastName":"Burden","titleText":"Sales Manager","emailTxt":"mburden@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/8da8ab769e28.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":532394,"personPtyId":47651894,"firstName":"Rick","lastName":"Nieves Jr.","titleText":"Sales & Leasing Associate","emailTxt":"rnievesjr@brilliancesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b8a2ad385c88.jpg","drDealerId":104767,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 6:30 AM - 7:00 PM

Brilliance Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 7:00 PM

Tuesday

6:30 AM - 7:00 PM

Wednesday

6:30 AM - 7:00 PM

Thursday

6:30 AM - 7:00 PM

Friday

6:30 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2014

Welcome to the all new Brilliance Subaru, a brand new Subaru facility serving the entire Chicagoland area! Brilliance S

...

ubaru features a huge selection of new and Certified Pre-Owned Subaru models, a great Subaru parts inventory and a staff of trained Certified Subaru technicians. Brilliance Subaru is pet friendly, as a matter of fact, we have a dog park on site! Please feel free to visit our spotless facility and chat with one of our professional staff members. Brilliance Subaru is conviently located on Randall Road, one block south of Interstate 90 directly across from Sherman Hospital.

Service

Wheel Balance

$69

Tire Rotation

$18

Oil, Filter Change

$33.95 and up*

Oil, Filter Change (Premium)

$53.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
433 lifetime reviews. Includes reviews of Brilliance Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2018

    Great Service and Excellent Team- Brought my Dog for the first time and he loved all the attention and the dog park! Always treated well!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    October 15, 2018

    hour and half for an oil change with an appointment. Nothing extra just an oil change. No respect for other peoples time and $82 ridiculous.

    Not Applicable
    Customer Service
    2.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 20, 2015

    My wife and I went to Brilliance after seeing it as we drove by and we were looking for a new car for her. It is always with trepidation that we do this... as we have had some not so great experiences with dealers. However, this was the best experience we ever had. Ed Troike was very helpful and made the experience very positive and without pressure. When he had to leave for awhile Brett Cassell to over and was equally as helpful. Ed returned in time to walk us through our new Legacy. I can honestly say that I will recommend these guys to everyone looking for a Subaru. This is our first one and so far we are very impressed. I actually am looking forward to future purchases as we need to replace our vehicles. Great prices, great customer service, just a great overall experience. "

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing your experience at Brilliance Subaru. Ed is a valued Associate here and I am happy that you had great interaction wit...h him. I am pleased that you are completely satisfied with your new Legacy and I look forward to seeing you when you are due for service. Jim DaLuga General Manager Brilliance Subaru

  • 5.0 out of 5
    October 14, 2018

    Each time I go in for recommended service they treat me well. I have no issues ever. I didnt purchase my car from this dealership but I will definitely... next time. Awesome dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2018

    Donna King made the purchase of my vehicle seamless. She explained the vehicle's components with ease. I highly recommend Donna King and this Dealership.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Donna King

    Sales & Leasing Associate

    NOT RATED

  • 5.0 out of 5
    October 4, 2018

    Excellent service department; nice folks to do business with. Had a chance to also chat with my salesperson, Ed who stays in touch with us even though... its been 2 + years since we bought our vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2018

    As always, everyone was super helpful and friendly. Could not ask for more from Brilliance!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2018

    Jay was honest and answered all our questions, he made the new car buying experience a pleasure.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2018

    Wonderful, they are friendly and take care of the customer, the prices are high but they are the dealer

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2018

    Glad you are there! Makes car care worry free. Nice people to deal with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews