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Brilliance Subaru

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Brilliance Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2014

Welcome to the all new Brilliance Subaru, a brand new Subaru facility serving the entire Chicagoland area! Brilliance S

...

ubaru features a huge selection of new and Certified Pre-Owned Subaru models, a great Subaru parts inventory and a staff of trained Certified Subaru technicians. Brilliance Subaru is pet friendly, as a matter of fact, we have a dog park on site! Please feel free to visit our spotless facility and chat with one of our professional staff members. Brilliance Subaru is conviently located on Randall Road, one block south of Interstate 90 directly across from Sherman Hospital.

Service

Wheel Balance

$69

Tire Rotation

$18

Oil, Filter Change

$33.95 and up*

Oil, Filter Change (Premium)

$53.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
642 lifetime reviews. Includes reviews of Brilliance Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 12, 2020

    Our Salesman Joey Szostek was very polite and listened to our needs and answered our questions. He also demonstrated a willingness to find any information... we needed. Kudos

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 9, 2020

    Friendly, affordable (nail in tire) and fast considering I just dropped in.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 20, 2015

    My wife and I went to Brilliance after seeing it as we drove by and we were looking for a new car for her. It is always with trepidation that we do this... as we have had some not so great experiences with dealers. However, this was the best experience we ever had. Ed Troike was very helpful and made the experience very positive and without pressure. When he had to leave for awhile Brett Cassell to over and was equally as helpful. Ed returned in time to walk us through our new Legacy. I can honestly say that I will recommend these guys to everyone looking for a Subaru. This is our first one and so far we are very impressed. I actually am looking forward to future purchases as we need to replace our vehicles. Great prices, great customer service, just a great overall experience. "

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing your experience at Brilliance Subaru. Ed is a valued Associate here and I am happy that you had great interaction wit...h him. I am pleased that you are completely satisfied with your new Legacy and I look forward to seeing you when you are due for service. Jim DaLuga General Manager Brilliance Subaru

  • 5.0 out of 5
    August 9, 2020

    I am always pleased with the Brilliance Service Dept. This last trip to Brillance was (without an appointment) for a burned out headlight. There was no... excuse about not being able to help me without an appointment, instead I received a welcome response of "we can help you". Staff is very pleasant.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Derek Thomas

    Service Advisor

    (5.0) 24 reviews

    Adam Mennella

    Service Advisor

    (5.0) 23 reviews

    Lisa Kilhefner

    Service Specialist

    (5.0) 12 reviews

    Rich Dencs

    Service Manager

    (4.7) 16 reviews

  • 5.0 out of 5
    August 6, 2020

    There was a recall on my outback and they called me to remind me and to set up an appointment, I was able to get in the next day!! They are friendly and... professional and the service was great!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rich Dencs

    Service Manager

    (4.7) 16 reviews

  • 5.0 out of 5
    August 4, 2020

    Purchased vehicle in 2017. Also purchased service plan. Each visit is great. They found a few things that could have caused us grief. Ex: bubble bath... n sidewalk of tire from m wife scraping curbs (ha) Sales and service team are helpful. Not pushy. Definitely recommend this dealership

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2020

    Brilliance Subaru is outstanding in communication. Service department was efficient and communicated well on the status of my vehicle. They took my vehicle... on time. Service waiting area was clean and comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2020

    This was our very first 6 month check up for our Forester. This was our 2nd visit to the service department. My wife made the appointment and she said... the woman who scheduled the appointment was friendly and professional. (She even had a sense of humor, my wife said) When we drove up we were promptly greeted and taken care of right away. They called when the car was ready. Very friendly, professional and efficient. Thank you.

    5.0 out of 5
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    2.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lisa Kilhefner

    Service Specialist

    (5.0) 12 reviews

  • 5.0 out of 5
    July 28, 2020

    Everybody is always really friendly. They always inform me of how my car is doing and what will need to be taken care of in the near future!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Derek Thomas

    Service Advisor

    (5.0) 24 reviews

  • 5.0 out of 5
    July 22, 2020

    Excellent car, and excellent customer service by the sales rep. Rick.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary, thank you for the 5 star review and your feedback. Enjoy your new Subaru! Jim DaLuga General Manager

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