CMA's Valley Subaru

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:30 PM

CMA's Valley Subaru Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2016

Valley Subaru is proud to be a part of Carter Myers Automotive, a fourth generation family-owned business serving Virgin

...

ians since 1924. After 90+ years in the automotive industry, our commitment to respect, service, integrity and value has never been stronger. Our 600+ employee-owners strive for complete customer satisfaction.

"No gimmicks, no games, that's Valley Subaru in Staunton!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 31, 2020

    Great people to deal with. Friendly faces..clean facilities!

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

  • 5.0 out of 5
    July 18, 2020

    Everyone is so helpful! They care about being sure you get what you need. Nice people with smiles.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joey, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. ...We hope you continue to choose us for all your automotive needs! Take care!

  • 5.0 out of 5
    February 23, 2020

    Ask for Josh Smith, he was totally professional and a joy to buy a car from. CMA Subaru and CMA Dodge/Chrysler offered a terrific price, and worked efficiently.... Test drive, trade-in assessment, paperwork and truck fuel-up and wash took less than 2-hours.

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Art, thank you for your kind review; we are happy to pass along your comments to the team here at CMA's Valley Subaru! Your recommendation means so mu...ch to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 1.0 out of 5
    January 21, 2020

    Wow is the first word that pops into my mind and it isn’t a good wow. I went into the dealership this evening to assist my mom with some customer service... issues she’s been experiencing and I never thought any company with “such good service” would act the way the manager did tonight. When a GENERAL SALES MANAGER doesn’t take responsibility for his salespeople someone else should be manager or they should rethink the whole set-up all together. Chris Pannell, the manager, did not take responsibility for the issues his salesperson, Braxton Yeago, caused and just kept repeating “I don’t know what he said” and “I’m not responsible for Braxton”. Ummmm, isn’t that what a manager is for? I knew that the Valley dealerships, sorry “CMA’s Valley” were shady but I honestly thought they were better than this. If you’re smart just stay away, even if you have to drive a little ways it will be worth it. And it’s really sad that a manager has to “buck up” to a woman, dude, you should be better than that. No, I didn’t buy a car myself but the way I was talked to was sad, a manager needs to learn to take responsibility or find someone who can

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for taking the time to leave us this detailed feedback. Excellent customer service is our top priority and we are disappointed to lea...rn that you may have had anything less than a stellar experience with us. We would like the opportunity to address your concerns. Please reach out to Laura Campbell at lcampbell@valley.cmacars.com or 540-213-9002 when you have a chance. Thank you, and we look forward to hearing from you.

  • 5.0 out of 5
    August 5, 2019

    Great service and friendly staff, always kind and generous

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Omar, thank you for your kind words and this wonderful review about our team! We look forward to your next visit! Take care!

  • 5.0 out of 5
    August 3, 2019

    Everyone at the dealership is so nice! I would come back again to buy another car when I do need another one from this dealership. I will let all my friends... know how much I love my car and how I was treated at this dealership. :)

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephanie, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

  • 5.0 out of 5
    May 18, 2019

    CMAs Valley Subaru is 2 hours from my home in Richmond, but they were so responsive and thorough when I was inquiring online that I thought it was worth... the drive. I was right.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Claudia, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about... your recent visit. Take care!

  • 5.0 out of 5
    May 13, 2019

    Bought our Outback new in 2016. sales staff was easy to deal with. Have been brining it to the dealer for service and have been very pleased with everything.... have also brought our other vehicle, not a Subaru, here and had the same experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great response! We are delighted to hear that our team provided you with such a positive experience. Hope to see you again soon!

  • 5.0 out of 5
    March 14, 2019

    Words that apply - pleasant, knowledgeable staff, nice setting, easy to work with, from buying to first preventive maintenance visit.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Martha, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

  • 5.0 out of 5
    March 13, 2019

    Do not plan to go elsewhere for service, because Valley Subaru provides great service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bill, thank you so much for your positive comments about Valley Subaru! We're looking forward to your next visit with us!

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