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State Road Auto Sales Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday 11:00am–4:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The car they sold us is a lemon

Very dissatisfied with State Road Auto we had a blowout on the way home from picking up our car and they would not take responsibility

The car they sold us is a lemon

Very dissatisfied with State Road Auto we had a blowout on the way home from picking up our car and they would not take responsibility

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Yukon Denali

I went there a few times to look at few vehicles I was interested in but no sales person came out to assist me. So I decided to call to find out information about when someone would be there to assist me. I was really turned off by how rude the girl answered the phone. When I would ask questions the inappropriate she would become. I asked if I could speak to someone else. When I did she hung up the phone on me before she did she claimed she did not need to be treated this way. I am asking question on when someone will be there so I can swing by. How is mistreating her.

Yukon Denali

I went there a few times to look at few vehicles I was interested in but no sales person came out to assist me. So I decided to call to find out information about when someone would be there to assist me. I was really turned off by how rude the girl answered the phone. When I would ask questions the inappropriate she would become. I asked if I could speak to someone else. When I did she hung up the phone on me before she did she claimed she did not need to be treated this way. I am asking question on when someone will be there so I can swing by. How is mistreating her.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

SO SORRY TO HEAR ABOUT THIS UNFORTUNATE TRANSACTION HOWEVER I WILL BE LOOKING INTO WHAT HAS PERSPIRED. WE WANT TO THANK YOU FOR YOUR TIME AND INTEREST IN ONE OF OUR VEHICLES

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Service??

Have been to this lot 3 times so far out walking looking at different vehicles. Not one person came out to us. Which is very strange as not one vehicle has any pertinent information posted on it. It looks like Joe is the person to see but I feel like he needs to have a his "People" handling things in the background. I would love to come by again as I saw some vehicles of interest but in turn do not want to waste my time either with no service at all.

Service??

Have been to this lot 3 times so far out walking looking at different vehicles. Not one person came out to us. Which is very strange as not one vehicle has any pertinent information posted on it. It looks like Joe is the person to see but I feel like he needs to have a his "People" handling things in the background. I would love to come by again as I saw some vehicles of interest but in turn do not want to waste my time either with no service at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

SORRY TO HEAR THAT NO ONE WAS AVAILABLE FOR YOU. EVERY CAR HAS A PRICE AND MILES ON IT. IF YOU WOULD LIKE TO MAKE AN APPOINTMENT WE CAN ARRANGE THAT SO I CAN ENSURE THAT YOU HAVE UNDIVIDED ATTENTION. FOR JOE OR JESS CALL 5086733100 OR CONNIE AT 5086727510. THANK YOU AND SORRY AGAIN

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Good Experience with Joe Ferreira

It was the first time I entered this Dealr, I met Joe Ferreira and he was nice and he helped me a lot ... Thanks Joe F.

Good Experience with Joe Ferreira

It was the first time I entered this Dealr, I met Joe Ferreira and he was nice and he helped me a lot ... Thanks Joe F.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy again

I already bought four cars on Sate Road Auto, thank you one more time Joe Ferreira, I like to negotiate with you.

Happy again

I already bought four cars on Sate Road Auto, thank you one more time Joe Ferreira, I like to negotiate with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joe Ferreira very friendly

I drove around 100 miles a day to go to work, needed an economy car and a few miles. I met Joe Ferreira and he was excellent in the way he treated me, very polite and friendly ... I loved it and would recommend my experience .... Thanks Mr Joe Ferreira

Joe Ferreira very friendly

I drove around 100 miles a day to go to work, needed an economy car and a few miles. I met Joe Ferreira and he was excellent in the way he treated me, very polite and friendly ... I loved it and would recommend my experience .... Thanks Mr Joe Ferreira

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Happy

I'm a regular customer, but I've changed my salesman because I've always heard that Joe Ferreira could help me. He was very professional and very accessible in the help I needed ... I recommend Joe Ferreira

Very Happy

I'm a regular customer, but I've changed my salesman because I've always heard that Joe Ferreira could help me. He was very professional and very accessible in the help I needed ... I recommend Joe Ferreira

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Job Joe Ferreira

Thanks Joe Ferreira, you made it easy that I thought was difficult ... I advise Joe Ferreira to buy a car.

Great Job Joe Ferreira

Thanks Joe Ferreira, you made it easy that I thought was difficult ... I advise Joe Ferreira to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy

The second car I buy with Joe Ferreira, always very happy with Joe's professionalism .... Allways the best

Happy

The second car I buy with Joe Ferreira, always very happy with Joe's professionalism .... Allways the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Joe was absolutely fantastic. We came in, looked around and made a decision with absolutely no pressure. He was honest, polite and i would recommend him every time.

Great Service

Joe was absolutely fantastic. We came in, looked around and made a decision with absolutely no pressure. He was honest, polite and i would recommend him every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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