These folks came highly recommended. When I was overwhelmed at the idea of buying a car and the high pressure salesman that came along with it, I was really... nervous. Not excited like I should be but based on prior experiences that's all I knew. Going to Flagship knowing they have excellent reviews, privately owned and a personal atmosphere made my car buying experience the best I could have ever imagined. I'm comforted knowing if there's anything wrong with my vehicle I can go back to these wonderful people for help. They have an outstanding mechanic with many years of experience whom I've known prior to coming to the dealership who has a kind heart to go with it. What more could you ask for? Local, family owned and operated, honest people wanting to do the best for their customers. Thank you guys so much for doing it the way people wish for and deserve. I'll definitely be a return customer and refer others.
Went looking for a comfortable vehicle. Found a better trade in value, a dealership who went beyond the norms to get me financed and into a great vehicle.... Even after the sale, seemed very concerned with an issue..
Just purchased my new "used" car from Tom and Lisa. I had a more than wonderful experience. I never felt pressured, never felt I was being "talked" into... anything. When given my budget, they were willing to work with me. The Toyota Sienna I purchased was listed below blue book, and was a wonderful deal. I was able to take the car for an inspection by mechanic, and the few things that he found wrong, Tom was happy to fix for no charge. On purchase, I was also able to purchase a five year warranty on things like transmission and high priced repairs, which gives me peace of mind. I feel as if I was treated as a friend. I now have a quality car from a quality dealer. I can't praise this couple's business highly enough. I think we all like to feel we can "sense" honesty, sincerity and truthfulness from others. I give Tom and Lisa five stars for these qualities and I recommend them to everyone. If looking for a car, you owe it to yourself to stop there and meet them. You will be pleased.
Best dealership experience I've EVER encountered. Friendly, not pushy, comforting and accommodating!! Thom and Lisa went above and beyond for me and my... family and I couldn't be more thankful for having met such honest people! Not only are there financing abilities out of this world but they make sure to really take care of there customers!! They didnt quit til i was 100% happy and satisfied!! I know most other dealerships would NOT have done what Flagship did for us! I cant rave about them enough! I'm so happy with my purchase and the service I received from them was totally unbeatable!! Hands down! Thank you Thom and Lisa, you guys totally rock!!!
Talk about no pressure! Tom sat and talked with me in a casual way that I didn't expect. He offered great ideas and wound up convincing me that I should... keep my good old truck a while longer. That was not his intention, of course, but it shows me that he is serious about good relationships. I will go back there for sure.
My son and I spent two weeks shopping for a used car for him to go off to college. We dealt with so many sellers and always got asked how much money we... wanted to spend and how we would be financing. It felt like they always asked this so they could decide how much money they would be making, not in order to help us find what we needed. They also talked about how awesome the car was. We came to Flagship as a last chance and was really pleased with our experience. They let the cars speak for themselves and checked over any concerns we had. They made sure we were happy and took great care of us without any of the pressure. They did everything they said they would. We were extremely pleased and felt we found the right place for us. They will be seeing us the next time we need another vehicle!
Was deployed overseas and looking for a truck. Had all appropriate paperwork for my wife to make a transaction. When I found something we were interested... I emailed and found out it was sold but there was another on the the lot. I inquired but was the told "under no circumstances" would they deal with me since I was overseas. Do you think my money is worth less since I am deployed? I had all paperwork to buy a vehicle. Horrible justification and horrible customer service.
I arrived at the lot with no idea what I wanted, however I had a budget in mind. I was able to test drive multiple cars at my leisure and they didn't try... to put me in a vehicle that was beyond what I could afford. Unlike most dealers they were practical and when I found my new ride the approval process was amazing and fast. I will never buy another car anywhere else.
I purchased my Kia Spectra from Flagship Motors. It was an amazing experience! They really went the extra mile to get me financed - I don't have the best... credit history - and make sure I was happy with my purchase. I would recommend Flagship Motors to everyone I know and the next car purchase I make will be made with them..
Buying a used car is typically like going to the dentist, it is not your first choice. But at Flagship Motors Thom and Lisa made the buying process very... easy and not complicated. They did what they promised and even called after the sale to make sure I was satisfied.