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INFINITI of Birmingham

(1,287 reviews)
Visit INFINITI of Birmingham
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 19 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (888) 220-1316 (888) 220-1316
Used (888) 220-1228 (888) 220-1228
Service (205) 847-2702 (205) 847-2702

Inventory

See all 172 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2014.
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama's leader in INFINITI for over 20 years. We are home to all your INFINITI needs from Sales Service and Parts. At INFINITI of Birmingham we believe in service as great as the cars themselves. People who work here tend to stay here which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way but it's great customers that get you there. Welcome to the INFINITI of Birmingham family.
Welcome to the INFINITI of Birmingham family

Service center

Phone number (205) 847-2702

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Birmingham from DealerRater.

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Tiffany was wonderful to work with.

Tiffany was wonderful to work with...she was very attentive and listened intently to what I was looking for in the Volvo I purchased...She communicated very well and promptlyI would highly recommend working with her!

Tiffany was wonderful to work with.

Tiffany was wonderful to work with...she was very attentive and listened intently to what I was looking for in the Volvo I purchased...She communicated very well and promptlyI would highly recommend working with her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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It was a pleasure having Ms.

It was a pleasure having Ms. Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skills. She was very attentive to the details and went above and beyond to ensure we were pleased with our vehicle purchase. I will highly recommend her. Th

It was a pleasure having Ms.

It was a pleasure having Ms. Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skills. She was very attentive to the details and went above and beyond to ensure we were pleased with our vehicle purchase. I will highly recommend her. Th

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Tiffany is a jewel 💎and her energy is everything.

Tiffany is a jewel 💎and her energy is everything. I would recommend her to anyone in the market looking for a vehicle. Tiffany is the best hands down. Also, shoutout to Luke and the other finance manager you guys rock. My entire experience was like VIP service lounge 😊.I was a bit nervous at first thinking I wouldn’t get approved. However God had other plans and decided that my car will be paid in full with no financing. The number of times I cried it’s unreal. #BUTGOD #FAVOR #CARPAIDOFF

Tiffany is a jewel 💎and her energy is everything.

Tiffany is a jewel 💎and her energy is everything. I would recommend her to anyone in the market looking for a vehicle. Tiffany is the best hands down. Also, shoutout to Luke and the other finance manager you guys rock. My entire experience was like VIP service lounge 😊.I was a bit nervous at first thinking I wouldn’t get approved. However God had other plans and decided that my car will be paid in full with no financing. The number of times I cried it’s unreal. #BUTGOD #FAVOR #CARPAIDOFF

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Top tier ❤️

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They have an in store leader board and I understand why

They have an in store leader board and I understand why Tiffany is the best! I enjoying working with her to find my new car!

They have an in store leader board and I understand why

They have an in store leader board and I understand why Tiffany is the best! I enjoying working with her to find my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Tiffany was a pleasure to work with.

Tiffany was a pleasure to work with. She was attentive, helpful and friendly. Her and my wife talked like they had been friends for life

Tiffany was a pleasure to work with.

Tiffany was a pleasure to work with. She was attentive, helpful and friendly. Her and my wife talked like they had been friends for life

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Tiffany Williams was very knowledgeable answered every

Tiffany Williams was very knowledgeable answered every question we had about the purchase of my 2025 QX60. She won us over to Infinity. The whole dealership made our car purchasing experience pleasant. Oh they also treat Veterans with respect.

Tiffany Williams was very knowledgeable answered every

Tiffany Williams was very knowledgeable answered every question we had about the purchase of my 2025 QX60. She won us over to Infinity. The whole dealership made our car purchasing experience pleasant. Oh they also treat Veterans with respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Tiffany is the best.

Tiffany is the best. She went above and beyond to help with our purchase. We were online shoppers and she made the process enjoyable.

Tiffany is the best.

Tiffany is the best. She went above and beyond to help with our purchase. We were online shoppers and she made the process enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Showed leadership qualities, friendly , he is an

Showed leadership qualities, friendly , he is an expertise in his field. I will purchase from Infinity of Birmingham again and again.

Showed leadership qualities, friendly , he is an

Showed leadership qualities, friendly , he is an expertise in his field. I will purchase from Infinity of Birmingham again and again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Impressed with his skills and knowledge.

Impressed with his skills and knowledge. Great customer service, personable and friendly. We worked with Luke getting all the financing finalized. He was quick and organized a great part of the Infinity team.

Impressed with his skills and knowledge.

Impressed with his skills and knowledge. Great customer service, personable and friendly. We worked with Luke getting all the financing finalized. He was quick and organized a great part of the Infinity team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Displayed great customer service skills had knowledge

Displayed great customer service skills had knowledge skills. Friendly and followed through with everything he said he would do. Great manager.

Displayed great customer service skills had knowledge

Displayed great customer service skills had knowledge skills. Friendly and followed through with everything he said he would do. Great manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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