Reviews
Quick easy fair quick easy fair quick easy fair quick easy fair quick easy fair
Quick easy fair quick easy fair quick easy fair quick easy fair quick easy fair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
no problem setting appointment, work started almost immdiately upon arrival. Only problem Sticker Machine was down. My cost for oil change $84.99, when you include oil recovery, taxes,[pro rateded my estimates] for shop supplies, etc. $91.01 Avertized basic oil changes in local area is under $40 plus tax. Would still recommend SateLine Subaru to a friend for their honest prices and great work.
no problem setting appointment, work started almost immdiately upon arrival. Only problem Sticker Machine was down. My cost for oil change $84.99, when you include oil recovery, taxes,[pro rateded my estimates] for shop supplies, etc. $91.01 Avertized basic oil changes in local area is under $40 plus tax. Would still recommend SateLine Subaru to a friend for their honest prices and great work.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Joey was very helpful, patient, and overall fantastic to work with. He made the car shopping experience feel easy and not at all stressful
Joey was very helpful, patient, and overall fantastic to work with. He made the car shopping experience feel easy and not at all stressful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Stateline Subaru is well organized, efficient, comfortable, and very friendly. I felt like the pace of the sale was based on my comfort level, meaning it was not aggressive or rushed nor was it too slow or inattentive. All my questions were answered clearly. Cat, the sales assistant, is quick to respond, attentive and welcoming. . Damian, my Sales rep, is extremely personable and so knowledgeable about the car I chose with all its associated features and perks. Inna, the Finance manager, is a pleasure to deal with making sure I was comfortable with my decisions. Patrick, the Sales manager, is very warm and accessible. When I picked up my car I was introduced to the Service department. I got a full tutorial on the car. And I received a followup call from Damian the next day to make sure I was happy. I look forward to doing business with Stateline for a long time to come!
Stateline Subaru is well organized, efficient, comfortable, and very friendly. I felt like the pace of the sale was based on my comfort level, meaning it was not aggressive or rushed nor was it too slow or inattentive. All my questions were answered clearly. Cat, the sales assistant, is quick to respond, attentive and welcoming. . Damian, my Sales rep, is extremely personable and so knowledgeable about the car I chose with all its associated features and perks. Inna, the Finance manager, is a pleasure to deal with making sure I was comfortable with my decisions. Patrick, the Sales manager, is very warm and accessible. When I picked up my car I was introduced to the Service department. I got a full tutorial on the car. And I received a followup call from Damian the next day to make sure I was happy. I look forward to doing business with Stateline for a long time to come!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Joey @ Stateline Subaru was a wonderful salesperson. He made our purchasing experience very smooth and put no pressure on us to choose a car we wouldn't be happy with. Stateline's ongoing customer care and professionalism are excellent, we are happy to have them as a resource as we own this car.
Joey @ Stateline Subaru was a wonderful salesperson. He made our purchasing experience very smooth and put no pressure on us to choose a car we wouldn't be happy with. Stateline's ongoing customer care and professionalism are excellent, we are happy to have them as a resource as we own this car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was amazed by the courtesy staff members as well as their professionalism. Angela Aguiar treated us with respect, listened to my concerns and worries about owning a new car. She was so kind and patiently waited for my decision. Mr. DeLeon, took care of the financial part. He was also knowledgeable and make my experience pleasant in regards the financial aspect. My husband and I were very pleased. Everyone we engaged in conversation at the dealer were knowledgeable and pleasant.
I was amazed by the courtesy staff members as well as their professionalism. Angela Aguiar treated us with respect, listened to my concerns and worries about owning a new car. She was so kind and patiently waited for my decision. Mr. DeLeon, took care of the financial part. He was also knowledgeable and make my experience pleasant in regards the financial aspect. My husband and I were very pleased. Everyone we engaged in conversation at the dealer were knowledgeable and pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone at Stateline was friendly and patient. No hard sell. Every phase of our new car purchase was clearly explained. A great car dealership!
Everyone at Stateline was friendly and patient. No hard sell. Every phase of our new car purchase was clearly explained. A great car dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We met Steve while looking around the parking lot. Great personality and knowledge of Subaru's without pressure to buy. He was very helpful and answered all our questions. Thank you Steve.
We met Steve while looking around the parking lot. Great personality and knowledge of Subaru's without pressure to buy. He was very helpful and answered all our questions. Thank you Steve.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Prior to visiting Stateline, I visited another Subaru dealership offering a WRX with more options but with a similar as the car I purchased. However, the customer service at that dealership was poor. Stateline made me feel like a valued customer. At that point it was less about the options and price but more about the service. Service matters in an industry that relies on customer engagement. Alex and Jay were professional and personable. Thank you Stateline!
Prior to visiting Stateline, I visited another Subaru dealership offering a WRX with more options but with a similar as the car I purchased. However, the customer service at that dealership was poor. Stateline made me feel like a valued customer. At that point it was less about the options and price but more about the service. Service matters in an industry that relies on customer engagement. Alex and Jay were professional and personable. Thank you Stateline!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Attentive and helpful. Went above and beyond to help me solve my issues with my car
Attentive and helpful. Went above and beyond to help me solve my issues with my car
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair