So happy with our new purchase of Ford F 150 !! Great price and excellent quality!! The owners John Sr and Jr very professional and courteous service!!... Our family has purchased several vehicles over the years and will continue to and highly recommend them!!!!!
After I hit a crater, John came to tow my car very quickly and took care of everything for me, he was so professional and helped me with all the steps... to follow providing me with excellent advice. I did not have rental insurance so he provided me with a loaner vehicle and regularly called me to give me updates on my vehicle during the repair. Everyone there was very warm and friendly, and I truly felt that I was in good hands. On top of being fixed, my car was clean and detailed, as good as new! I am definitely recommending this auto body shop to everyone without reservations.
I loved the entire process of buying my jeep from home towne. As the daughter of a mechanic, I often have to deal with disrespect from dealers and other... people in the industry. John, and even all of the regular customers treated me with dignity and respect. I was not jerked around at all. I was never spoken down to, and John worked just as hard as I did to get me in my Jeep as fast as possible! Tito, the big friendly Rottweiler, sealed the deal. The service was fantastic, the 2008 Jeep drives like new, the price was fair, I can't say enough about Home Towne. Love you guys!
I've recently purchased a 2013 Dodge Charger and she is a beauty. John made the process really easy and gave me a great deal on it. I've been going to... Home Towne Auto for a long time and would recommend this place to anyone. They are always accommodating and trustworthy. I have never had a bad experience. Thanks John!! :)
I was rear ended in my brand new 2018 car. It had 2,000 miles on it and I had owned it for 2 months. Hometown auto towed the car from scene. Immediately... shoved paperwork for a rental under my nose and had me sign. Drove the rental home that day while he repaired my car. The repairs took over 2 months and my car looks like crap. The paint looks terrible and my passenger side window won't roll down now. Why were they messing with the front windows if I was rear ended? I would not recommend this shop to ANYONE. unless you want your car to look like a 3 year old did the body work.
John Russo was a great guy to deal with. Went out of his way several times to help with the sale. Upfront and personable. Vehicle came as advertised with... no hidden surprises. I'd definitely recommend them to anyone!
Any used vehicle can be a crapshoot and a potential money pit and I think John recognizes this extremely well in the way he represents himself and his... dealership providing a service so many of us desire. I certainly drove away feeling a lot more comfortable than with many other similar acquisitions. Thanks John!
Recently bought a 2016 Jeep Grand Cherokee and within 1 month I had dented my passenger door. I have been to Home Towne Auto Body years ago for another... accident and the service was exceptional and the Auto Body work was pristine. I went to see John Russo and he remembered me from years ago. What impressed me was not only did John look at the damage, he inspected the entire vehicle and noticed a dent that probably was there when I bought it. He has a keen eye. The auto body repair is impeccable. Also, not only did he complete the repair he went one step further and cleaned my interior of the car and exterior of the car. It looked better than the day I bought it from the dealership. Hats off to you John Russo and Home Towne Auto Body.
Just wanted to say thank you to John Russo at Home Towne Auto for helping me financially. It is very difficult to deal with banks when you are in need... of help. Most places would take advantage of a woman like me in a tough bind and you & your family jumped through hoops for me. You guys are amazing! I needed a vehicle and fast and you never gave up helping me find the financing I needed. My ford is a beast, and I named it Tito after your dog haha! You have a friend for life right here!
I wanted a Jeep Wrangler for the past 2yrs and on/off been looking and shopping around. I have heard horror stories from a lot of my friends and family... in regards to most of the used auto dealers in my area. My wife finally convinced me to jump online and do a quick search and just see what pops up. I found a beautiful truck in mint condition way out in North Smithfield. I decided to give them a call because I wasn't driving that far to be disappointed. Spoke with a guy named John and he was really sociable and gave me a quick history of himself an the shop, how they are family owned and been around for over 40yrs. He also stated what you see is what you get. He stated they have been blessed and in business these many years because of the exceptional service he provides. So I decided to take a ride. Very glad I did. He had just the Jeep I wanted for a reasonable price, even had it registered & ins for me to save me the hassle. Within 2days I had my new Jeep! I couldn't believe it. Customer for life rite here! Thanks John!!!!