The Auto Exchange Inc

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 16, 2020

    From start to finish, Brett made this a quality experience. They went above and beyond to help my situation and find me a car that I love! A stress free... process. Felt like we were treated, spoken to, and helped as if family! HIGH RECOMMEND you come by! Thank you so much!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 9, 2020

    Really nice staff, these gentlemen were extremely helpful and patient with my car buying experience knowing that I was extremely apprehensive . I would... definitely recommend them. Thank you Brett and Scott, and your staff

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • May 24, 2019

    In addition to getting a good price for the truck, working with Brett was easy and pleasant. No pushy salesman tactics, only an easy going conversation... like dealing with a friend. He was extremely patient with follow ups and questions, and accommodated my PPI (Pre Purchase Inspection) without hesitation. Thank you Brett!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 11, 2019

    Just purchased a 2006 Toyota Corolla couldn't be happier. friendly service , clean car, would recommend this dealer to others. Brett was My salesman... and did everything even called my insurance for me. thank you, Happy Holidays!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 8, 2019

    I purchased a vehicle over 15 yrs ago from The Auto Exchange. Same family owned business, and just purchased another one. Brett was very helpful getting... me financed into a older car. I explained to him I only needed a car for local commuting to bring my wife to work everyday.He worked with the bank to get me a short term loan at a good payment. I would highly recommend anyone looking for a good quality car. Thanks again guys!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 29, 2018

    I asked him for advice in purchasing a used car. He spent time in answering my questions honestly, even though I wasn't buying it from him. I live in a... different state. Very helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Jacob, I hope your purchase went well. Thanks for your review. I would want someone to do the same thing for me. Good luck, and you can call me... for advice anytime. Thank you, Brett Brounstein, Sales Manager

  • 5.0 out of 5
    January 13, 2018

    Brett and Ian have been very helpful. He explained everything to us, how is the process of getting a car, what we’re about to sign for, how everything... works, what is this and that. And most important of all, the car is well maintained and kept. I am very happy and satisfied with their service. Definitely coming back whenever we need another car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 18, 2017

    It was a great experience. I would recommend to friends and family. I came from Florida to buy a used car I saw advertise online. Brett went over the car... with me on the phone before I made my decision, to fly out and make the purchase. Thank you Auto Exchange Inc

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    April 1, 2017

    Brett returned our calls promptly regardless of the time of day. Truck was clean and in excellent condition. No haggling. No pressure. Took truck for more... than one test drive. Brett referred us to Nick at Auto Accents for a bed cover. Nick was just as polite, professional and knowledgeable. He had numerous customers and calls and managed them all w/ politeness and was never frazzled. We'd take the 45 minute drive again for our next car purchase because of our pleasant, stress-free experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Kurta family for the great review!!! I'm really glad you got to experience our "No Bull" motto, a no hassle no haggle purchase. I'm looking ...forward to servicing you again in the near future. I'm Glad Auto Accent was able to accessorize your new truck. Yours Truly, Brett Brounstein

  • 3.0 out of 5
    March 6, 2017

    My wife and I was looking a for a car for 4 months. Finally we saw a certain car at this dealer. We test drove it the first day and bought it the second... day. Very happy. Before you purchase the car, set all you expectations up front with dealer. Only deal with Scott since he makes the over all decisions anyhow. Make sure you ask for a full tank of gas prior to purchasing the car as part of your negotiation. Check the car thoroughly since hey don't they check it or do anything to make it appealing. I am mechanically inclined so just made sure the car ran they way it should. If there are any concerns of the car you bring up do not let them take care of it for you as they cannot handle it. Over promise under deliver. Take the as is offer as they say and just take care of it yourself. Overall, they are a family business and very friendly. Remember, no matter what, a used car is a used car. So in our 4 months looking, they all had answers of what is wrong with the car!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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