Reviews
Write a reviewI was very impressed with the sales expertise of Glenn
I was very impressed with the sales expertise of Glenn Griffin, the salesman at Brambleton Imports who helped me with my purchase a few weeks ago. I hadn’t decided what vehicle to buy, so the diverse selection at Brambleton Imports was the perfect choice for me. As I considered a few vehicles, Glenn was patient and cooperative as well as informative. The owner came by and introduced himself as we completed the paperwork, which I thought was considerate. All in all, the whole process was actually pleasant. I will definitely go back to Brambleton Imports next time!
I was very impressed with the sales expertise of Glenn
I was very impressed with the sales expertise of Glenn Griffin, the salesman at Brambleton Imports who helped me with my purchase a few weeks ago. I hadn’t decided what vehicle to buy, so the diverse selection at Brambleton Imports was the perfect choice for me. As I considered a few vehicles, Glenn was patient and cooperative as well as informative. The owner came by and introduced himself as we completed the paperwork, which I thought was considerate. All in all, the whole process was actually pleasant. I will definitely go back to Brambleton Imports next time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2017 Tacoma
Larry provided a buying experience that was spectacular.All the details were finished when I arrived. Permanent tags installed ,no trip to the dmv. If you are in the market for a vehicle check with Larry 1st.
2017 Tacoma
Larry provided a buying experience that was spectacular.All the details were finished when I arrived. Permanent tags installed ,no trip to the dmv. If you are in the market for a vehicle check with Larry 1st.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Totally satisfied!!!
I saw "the" car on Sunday! Drove it on Saturday! Larry was excellent to deal with! He was the only dealership that called me the same day he got my message! I told him I needed to think about it until Wednesday! No pressure at all! I called him on Tuesday and told him it was mine!!! We picked her up on Wednesday! I am so satisfied with my purchase! The guys here were great! The next time I am looking for a car that is a little "above" the rest --I will return!!! " Rosie" found a great home! Thanks, Larry! You are the man!!!
Totally satisfied!!!
I saw "the" car on Sunday! Drove it on Saturday! Larry was excellent to deal with! He was the only dealership that called me the same day he got my message! I told him I needed to think about it until Wednesday! No pressure at all! I called him on Tuesday and told him it was mine!!! We picked her up on Wednesday! I am so satisfied with my purchase! The guys here were great! The next time I am looking for a car that is a little "above" the rest --I will return!!! " Rosie" found a great home! Thanks, Larry! You are the man!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not a pleasant experience
I saw a car on line that I was interested in. I stopped by the dealership. I was in the parking lot for awhile none of the sales people ever came outside. I walked in and talked to a sales person in his office. I was treated as if I was bothering him. He advised me they has nothing to show me. I feel as if I was treated rudely. I do not plan to return. I thought Brambleton imports was close to my home and would be a convenient place to car shop. After that experience I drove to Brookside Auto and purchased a used car.
Not a pleasant experience
I saw a car on line that I was interested in. I stopped by the dealership. I was in the parking lot for awhile none of the sales people ever came outside. I walked in and talked to a sales person in his office. I was treated as if I was bothering him. He advised me they has nothing to show me. I feel as if I was treated rudely. I do not plan to return. I thought Brambleton imports was close to my home and would be a convenient place to car shop. After that experience I drove to Brookside Auto and purchased a used car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Cheryl I was shocked to read your comments. We strive for total customer satisfaction before and after the sale. We have never had a bad review. Obviously we dropped the ball this time. I apologize for your disappointing experience. I don't know what we can do to make it up to you but I would like to offer a free oil change and car wash for your new car. Please stop by our Brambleton Avenue location and ask for Woody.
Great Experience...
I made a deal with Larry Sullivan over the phone. once i arrived, he had me back on the road in 15 minutes. Living over 5 hrs away I greatly appreciated that.
Great Experience...
I made a deal with Larry Sullivan over the phone. once i arrived, he had me back on the road in 15 minutes. Living over 5 hrs away I greatly appreciated that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure doing business with you Ronnie. Thank you for your stellar review. I understand that time is precious and we keep that in mind when working with our customers. I hope you enjoy your new vehicle.
Exceptional service and support
Larry provided us with exceptional and informative service. We felt comfortable asking questions and voicing concerns. We also felt he had our best interests at heart. Larry put us in a car we look forward to enjoying for years to come.
Exceptional service and support
Larry provided us with exceptional and informative service. We felt comfortable asking questions and voicing concerns. We also felt he had our best interests at heart. Larry put us in a car we look forward to enjoying for years to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I learned a long time ago that it is best to treat people the way you want to be treated. It was wonderful working with you and I look forward to assisting you again in the future. Thank you for the review. Larry
Ford Explore
What a nice experience I had on Tuesday June 16th 2015, in purchasing my Ford Explorer from Brambleton Imports. Being an older women living a lone, I was understandably nervous. The manager, Mr. Larry Sullivan, was very personable, knowledgeable, and extremely helpful, in assisting me in selecting my new vehicle. I would not hesitate at all, in recommending Mr. Sullivan and his dealership in helping perspective buyers.
Ford Explore
What a nice experience I had on Tuesday June 16th 2015, in purchasing my Ford Explorer from Brambleton Imports. Being an older women living a lone, I was understandably nervous. The manager, Mr. Larry Sullivan, was very personable, knowledgeable, and extremely helpful, in assisting me in selecting my new vehicle. I would not hesitate at all, in recommending Mr. Sullivan and his dealership in helping perspective buyers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure working with you and thank you for the positive review. I understand that buying a vehicle on your own can be a stressful experience. We strive to make it as easy as possible. I hope you enjoy the SUV on your weekend excursions. Larry
Acura 2013 MDX purchase
Larry Sullivan was a gentleman and made my dealings very easy. He took all my info then let me go so he could complete paperwork, I could go back to what I was doing and pick up new car once he cleaned it and finished paperwork. First time anyone at a dealer considered my time as important! Will deal again!
Acura 2013 MDX purchase
Larry Sullivan was a gentleman and made my dealings very easy. He took all my info then let me go so he could complete paperwork, I could go back to what I was doing and pick up new car once he cleaned it and finished paperwork. First time anyone at a dealer considered my time as important! Will deal again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a true pleasure working with you and your wife. My job is much easier when the customer has done their homework and knows what they want. I look forward to assisting you with the next purchase. Please stop buy when you are in the neighborhood. Larry
Brambleton Imports Larry Sullivan
Larry Sullivan made the process of buying a used luxury vehicle a wonderful experience! Would recommend this dealership highly!
Brambleton Imports Larry Sullivan
Larry Sullivan made the process of buying a used luxury vehicle a wonderful experience! Would recommend this dealership highly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am so happy you enjoyed your buying experience at Brambleton Imports. For twenty-six years our goal has been complete customer satisfaction. Thank you for your excellent review. Larry
great service
this is the first time i shopped at Brambleton imports , the salesman i meet is Larry Sullivan. super nice guy, i was looking for a used Lexus RX350 he showed me the one he had in lot, but i was looking for a white one. he told me that they just got one in , but it wouldn't be in untill the next day.but the way i work i wouldn't be able to get back there for a few days. he called his customer and asked if he could bring the car in today so i could see it. i waited for a short time and the car showed up. i test drove it and took it to my wife to see, because this was going tobe her car. she fell in love with it. Larry thank you for going the extra mile, and giving us great customer service.when i need another car i will be going back to see Larry. Thanks again Larry customer for life ( Jon Price )
great service
this is the first time i shopped at Brambleton imports , the salesman i meet is Larry Sullivan. super nice guy, i was looking for a used Lexus RX350 he showed me the one he had in lot, but i was looking for a white one. he told me that they just got one in , but it wouldn't be in untill the next day.but the way i work i wouldn't be able to get back there for a few days. he called his customer and asked if he could bring the car in today so i could see it. i waited for a short time and the car showed up. i test drove it and took it to my wife to see, because this was going tobe her car. she fell in love with it. Larry thank you for going the extra mile, and giving us great customer service.when i need another car i will be going back to see Larry. Thanks again Larry customer for life ( Jon Price )
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure assisting you and your wife. You bought a great vehicle at a fantastic price. I appreciate your wonderful review and look forward to serving you on the next purchase. Many thanks, Larry