Mountaineer Automotive

Purchased a used truck from Ron Hood at Greenbrier Ford Beckley, WV just before Thanksgiving this year. I flew up from Florida to take delivery of it. Ron was very professional, knowledgeable and accommodating of my many requests for information and pictures. Truck was mint! Couldn't be happier with it. I wouldn't hesitate to do business with Ron or this dealership again. Highly recommend! Transaction process was seamless. Overall, the entire experience was terrific! Great job to Ron and the entire Greenbrier Ford team. Job Well Done! Thanks again!

Alex Ashley had the car I was considering in the showroom so I could take a look at it at my pace without getting soaked in the rain. He readily answered my questions and spoke intelligently to my concerns. He was patient explaining the new technology and gave operational support prior to my test drive. His professionalism and expertise assured me I was getting an exceptional vehicle and a fair price for my trade in. He listened to my needs and met them and exceeded my expectations. I confidently recommend Alex if you are looking for a new vehicle.

I bought a new 2024 Ford Raptor and my experience was great. I dealt with Alex and he went above and beyond what I asked.

Don't know about buying a car from here but definitely don't take it here to be serviced almost a month to get the turbo replaced on a vehicle 5 months to get an engine replaced they've had my car more in the last year than I have and it is a ford they should know how to service those right?

Excellent dealership. Thank you for everything! Sales team and management were a pleasure to work with.

Tried to rip off a Senior Citizen by adding dealer optional add on to purchase agreement. Then told the Senior the optional add ons could not be removed boosting purchase price. Shameless….

We were traveling from Michigan to North Carolina and had serious fault codes on our diesel truck. The dealership service department put us first and got our truck repaired ans back on the road. They were honest and helpful and had a porter drive us back and forth to our camper. They definitely went the extra mile with compassion when they didn't have to! Thank you so much Mountaineer Ford! Stranded Travelers

The check in process was fast. The facility and waiting room were clean and comfortable. The staff was friendly and the work was done relatively quickly and done well.

The service was wonderful but they didn't wash my car This is the second time that my Lincoln was there and they didn't wash it

The check in process was fast. the facility and waiting room was clean and comfortable. The oil change etc was quick and the chok out process was fast. My vehicle was washed and clean upon return.