American Auto Sales LLC

I shouldn't write reviews at 4 AM....in my post about my experience I wrote about the value the Credit Union placed onnthe vehicle I purchased. It was... valued TWICE the purchase price. Sorry for any confusion.

Sam was extremely helpful and answered all my questions. I told him the cars I wanted to see and he then just let me wander the lot and take my time... looking at them. Absolutely no pressure. It was such a different experience from buying at a regular dealer. The quality of work on the car was excellent, looks and runs perfect. I would definitely return.

FIRST, I normally do NOT write reviews. That said, meeting Sam and his staff has compelled me to pass on the experience I had with American Auto Sales.... We had been looking for a 1st car for our daughter and been to dozens of Phoenix and Yuma car lots. When my wife found AAS and said we needed to go by to look, my initial reaction was "Absolutely not!" Reading on the internet that they were selling "salvaged title" cars made me predisposed to the idea they would be junk. BUT, I finally agree to go "look" a one of the cars my daughter found on the AAS website When we arrived on the lot, Sam greeted us and proceeded to immediately tell me, "You know these are salvage title cars?" To me, I found his immediate honesty refreshing. Sam then took me through his operation and explained to me in GREAT detail exactly how he gets his cars and repairs them. Over the course of 4 hours, Sam was VERY patient as my daughter looked at a number of vehicles. He also let me drive a couple that caught my eye. My daughter started to gravitate to a 2014 Chevy Sonic LS. We had looked at some on a Chevy dealership lot in Phoenix. We knew the price was nearly half what we had driven similarly. That night I got on the internet and FULLY researched Sam and AAS. I looked at the Better Business Bureau, Arizona Courts Public Records and also online reviews of Sam and his company. I thought for SURE I would find that it was a scam. I was amazed to find there was NOTHING OF THE SORT. My research revealed that the overwhelming majority of people that come to AAS are VERY SATISFIED. LONG STORY SHORT, we ended up dealing with Sam. Over the course of two weeks, Sam worked very closely with me. He allowed us to test drive the car extensively. He put the car up on a lift and showed me the frame (I was worried about frame damage), He showed an AMAZING AMOUNT OF PATIENCE WITH ME. He even went further to help me find Credit Union for us to finance with. Mind you, I already have an account with Navy Federal Credit Union and Wells Fargo. The company Sam has a relationship with gave me a finance rate FAR lower than the 2 banks/union I have accounts at!! Sam walked me through EVERY SET of the purchase. What car dealer will actually take you to the DMV to help with the title transfer??? SAM DOES!! Over the course of the 2 weeks it finally took for me to get everything in order for our purchase, I absolutley feel like I made a lifelong friend. That's the type of person you will be dealing with at AAS. I had to think to myself, I've bought at least a dozen cars in my lifetime, NEVER have I felt in better hands than when I've dealt with Sam and AAS. To that end, I am currently upside down with my personal vehicle (a minivan). Next year I should be able to sell it and break even. The moment I do, I will be making tracks to come visit my friend Sam again at AAS. YOU WILL NOT beat the customer service, professionalism and friendship you get from this organization. DO NOT JUDGE the appearance of his lot. Meet Sam and his staff. Spend some time with him. You will come to understand just like I have, American Auto Sales is a diamond in the rough. Like I said at the begining, I normally do not go out of my way to write reviews. I could not in good consience just let the sale go and NOT say something about my experience with AAS. I challange anyone slightly interested in the cars they find on his website to stop by and check them out. I can tell you that you WILL NOT be disappointed. And if you, Sam, happen to read this....THANK YOU for your service and professionalism. I can't wait to come by a car from you again!!!

Before buying here, I was worried about the integrity and how it would work out. I was very pleasantly surprised. So many places sell used cars "as-is".... He gave us a short warranty, but enough that we had some time to see if it had any problems. There were a few very minor items, but the owner showed great integrity backing the warranty.

I saw their ad on Cars.com and thought "Insane deal", found out it was salvaged. Makes sense. Put me off at first but I figured I could have my trusted... mechanic check it out etc. I called to ask about the vehicle because if I'm going to buy a salvaged car I want to know everything. I asked: - about how it was damaged. - Collision in the front. - if they have a hybrid specific mechanic doing repairs (Interested in getting a Prius). - No they don't. - about what kind of warranties they do. - 5 year/100k mile 3rd party warranty for around $1,300. Wouldn't tell me through who, which after doing research on 3rd party warranties seems very shady. - if they could get me a Carfax just so I could see the records of the damage and service before it, etc. After all these questions about the legitimacy of the car and buying process, I was promised by Sam that he would get me the information I wanted but that completely fell through. I asked if he needed my email to send scans/copies of the information but he said he would just call be back (which I want to see what is WRITTEN instead of what would be left out in verbal communication). Overall, from my experience and the experience I have read from all the other reviews that are not the cookie-cutter 5 star, it seems that if you really try to dig about the process that these cars undergo as well as try and do your due diligence in researching the car and contracts, they just ignore you as you probably would catch them on something and realize that the deal IS too good to be true.

We are extremely pleased with our purchase from Sam. In fact if you want more for your money along with a warranty better than the factory then go see... American Auto. Sam picked us up from the airport, very minimal time at the dealer and 9hr drive back to Fresno in our new Challenger 392 T/A with no issues. This was definitely worth the flight. Thanks again Sam, we have 6 children so we will be back. Sincerely, Jim and Athena

They had what I wanted at a nice discounted price, and they were easy to deal with. My 2012 SRX Caddy. still runs well and looks great.

Sam is Great! we bought a car from his last year and when our old family car our son was driving broke down, he came to the rescue. We called him up and... had limited cash from what our son had saved and he worked with us and made it happen. He went above and beyond the call of duty and we appreciate it. We will be back again for our next vehicle purchase for ourselves and family members!!! Thank you Sam!

I asked this dealer specific questions regarding an advertised vehicle, what specific damaged occurred, what repairs were performed. Dealer never answered... my query, I'll go elsewhere.

Couldn't even take the time to let me know if they still had a truck that I was interested in. Sent two messages with zero response.