Michael's Used Auto Sales

4.9 out of 5 4.9
Rectangle 48
Sales 10:00 AM - 6:00 PM
Service 10:00 AM - 4:00 PM

Michael's Used Auto Sales Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 2:00 PM

Sunday

Closed

Service

Monday

10:00 AM - 4:00 PM

Tuesday

10:00 AM - 4:00 PM

Wednesday

10:00 AM - 4:00 PM

Thursday

10:00 AM - 4:00 PM

Friday

10:00 AM - 4:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2014

For more than 16 years we have been happily serving Richmond and surrounding areas! We offer competitive prices and are dedicated to customer satisfaction. As a Christian family used car dealership, we treat you like a part of our family during and after your car buying experience. We offer our standard warranty on every vehicle we sell at No Extra Cost.

...



A complete vehicle history report is available from Experian AUTOCHECK for every

Every car we sell comes with a comprehensive Experian AUTOCHECK vehicle history report. Be sure to check us out on FaceBook at http://www.facebook.com/mikesusedauto and follow us on Twitter at @Mikesusedauto!

"Ever wish you had a friend in the car biz? You will after leaving here!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 2, 2019

    I was online shopping for a car so Michaels caught my eye so i emailed these guys and sure enough they responded back .But i was working 12 hour a day... so we set up appointment on my off day and we went down there and test drove the car so we negotiated and i bought the car .The salesman Chris the big guy he is fantastic .We were in and out in no time

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2018

    I've been doing business with the good folks at Mike's for the past 14 years. My first purchase was shortly after I moved to VA, all the way from CA. I... didn't know much about car sales, and since I didn't have my dad or brothers to shop with me, I was a bit nervous. I visited (and left) a number of lots, who I'm sure could tell - or thought they could take advantage of that nervousness. Then I went to Mike's. They were patient as I looked at several cars and asked a million questions (sorry guys), and were also extremely helpful. I drove off the lot, hassle free, with a car I loved and drove for years. I've bought several others from there as well and have recommended this business to my friends. Aside from purchasing, I get all of my vehicles serviced here by their wonderful mechanic. If honesty, quality workmanship, & hassle free transactions are what you look for in a car dealer/shop, Mike's is where you should be. Thanks for the excellent service throughout the years guys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2018

    I checked out their inventory online and called to confirm if the vehicle was still available. When it was I drove down, test drove the car, and was in... and out with my new vehicle in under an hour!! The entire crew, Ron, Marie, and Chris were outstanding to work with. I even got a warranty. Kind of hard to come by with used vehicles these days. Go by and see them if you are in the market for a good used car!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2018

    The time and effort they took to get my car in for repair was outstanding. They gave me an appointment that worked with my schedule, and got the work... finished before the anticipated time. The price.....OMG!!! They were hundreds lower than the dealership and a local repair shop. Go see them for repairs. They have nice cars on the lot too!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2018

    I cam here to look for a car during tax time. Not only was the inventory amazing, but the quality and cleanliness of the cars was incredible. I'd recommend... anyone to come here and buy a car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2018

    The guys over here are AMAZING!! They not only gave me a great cash deal on my daughter's first car, they provided an outstanding warranty and held to... their word when I needed to use it. I recommend anyone in the market for a quality used car to shop here!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 26, 2016

    Very easy to talk to and helpful i felt i was talking to a close friend the whole time. We stayed on topic and got my questions answered with no hassle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 24, 2015

    Myself and my family have been getting service done at Michael's almost 10 yrs now. Great staff, quality work, low prices! Will refer them to anyone I... know...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 24, 2015

    Repaired my vehicle in quick response time. No issues since with the repair. Top quality. I would definitely recommend Michael's Used Auto Sales to anyone... I come across.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 24, 2015

    Car buying made easy is pretty much how I describe these guys. They're knowledgable and easy to talk to. I appreciate the experience. Thanks guys!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?