Reviews
Write a reviewDo not recommend if you want a reliable car.
I purchased a wagon 16 months ago (with 109k), and since then, this wagon has needed the front end rebuilt, new boots for the axle(s), water pump, head gaskets, and timing belt (around 3k worth of work). Auto iq insisted they would have NOT sold a wagon with that high mileage without replacing the belt, but after two estimates (one at the Subaru dealership and one at an independent shop) it appears to be the original after disassembly of the engine. Let me also state that I have put only 9k miles on this wagon in the time I've had it. Not much at all, I can't recommend this dealership to anyone wanting a reliable car. They simply have lost my trust, and have taken lots of my money. Pictures of the used belt and engine are on my google review.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
we are disappointed in Laurens review, shortly after her purchase she developed a leak in the rack. We replaced it with a new one at no charge and even gave her a car to drive. 16 months later I contacted her after she emailed me her estimates from the dealer.I did not agree that she needed all that work she had a second est at less money but she made an appt to come in Sat.19th and let us look at it and we would help her and make sure she was not paying for things not needed.She stood us up! the only money we have taken from her was for the purchase of a used 9yr old Subaru outback with 109k miles on it Tim D Owner
Very impressed with Craig and the our treatment IQ
While we didn't end up buying from them, we were very impressed with their professionalism and courteous service. We decided not to pursue purchase at this time, but will definitely consider them for future deals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience!
Saw a beautiful Audi S5 on Auto IQ's lot. I was greeted by Craig. Awesome guy! He informed me of all the maintenance history on the vehicle I ended up taking home an S5 and the dealership even went the extra mile and put new brakes and tires on my Audi. Tim, Craig, Mike, Francisco, and the rest of the staff at Auto IQ were a pleasure to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cameron: Thank you so much for the awesome feedback! We hope you enjoy the Audi and don't forget about us when it comes time for service. Happy motoring! Sincerely, Craig