Reviews
Write a reviewUsed 2016 Ford Escape
Purchased a used 2016 Ford Escape from this dealer a little over a week ago. They were nice about negotiating price. When car was inspected before I bought from them, they put the rear wiper on the wrong way and it didn’t work so I had to bring it back. They fixed it for free. Car was very clean and nice when i got it. Minor mechanical issues in the computer system that wasn’t mentioned when purchasing car. Overall nice place with nice people. Car even came with a free mask and pair of gloves :)
Used 2016 Ford Escape
Purchased a used 2016 Ford Escape from this dealer a little over a week ago. They were nice about negotiating price. When car was inspected before I bought from them, they put the rear wiper on the wrong way and it didn’t work so I had to bring it back. They fixed it for free. Car was very clean and nice when i got it. Minor mechanical issues in the computer system that wasn’t mentioned when purchasing car. Overall nice place with nice people. Car even came with a free mask and pair of gloves :)
- Customer service 3.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maintenance
Worked with Stephen Spry (Asst. Service Mgr.) regarding blower motor noise that I have had problems with in the past. He got involved and made the necessary decisions to solve the problem. Arranged a rental car (no charge) as part/parts were under warranty. Could not be more pleased with the results. Stephen made it happen.
Maintenance
Worked with Stephen Spry (Asst. Service Mgr.) regarding blower motor noise that I have had problems with in the past. He got involved and made the necessary decisions to solve the problem. Arranged a rental car (no charge) as part/parts were under warranty. Could not be more pleased with the results. Stephen made it happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent all around experience
Worked with Jeannie Barrows!!! She worked with me through the entire process and her product knowledge was exceptional. I was able to get the vehicle I was looking at a fair price and the whole process was painless. The Managers there were great too.
Excellent all around experience
Worked with Jeannie Barrows!!! She worked with me through the entire process and her product knowledge was exceptional. I was able to get the vehicle I was looking at a fair price and the whole process was painless. The Managers there were great too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great PEOPLE
I gave these guys xxxx had them work 7 different cars trying to get what I wanted. In the end I walked out a very happy man. They've earned my business next time I'm in the market. Friendly personable sales team that just wanted me in a safer car for my family. I suggest talking to Chad very nice guy.
Great PEOPLE
I gave these guys xxxx had them work 7 different cars trying to get what I wanted. In the end I walked out a very happy man. They've earned my business next time I'm in the market. Friendly personable sales team that just wanted me in a safer car for my family. I suggest talking to Chad very nice guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly and helpful sales reps and managers
We had a great experience buying our car here. The sales rep and managers were helpful without being pushy. They were considerate of our budget and worked extra to find us a car with a few upgrades that we didnt think were available in our model. We highly recommend starting your search here!
Friendly and helpful sales reps and managers
We had a great experience buying our car here. The sales rep and managers were helpful without being pushy. They were considerate of our budget and worked extra to find us a car with a few upgrades that we didnt think were available in our model. We highly recommend starting your search here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding sales staff and customer service
In looking for a small newer reliable car for my children I discovered a red 2012 Nissan Sentra on the internet. This dealer is was 35 miles from my house, But the car looked in good condition and very priced reasonable. From the time I walked into this dealership I knew I was going to purchase a car. The saleswomen I dealt with was outstanding. Had time to answer a lot of questions, explained certified pre-owned car options, preplanned course test drive and explained everything the vehicle I was driving had to offer. It was amazing to deal with a salesperson that knew exacting what they were selling with no pressure. We were able to work out a deal and my family and I could not be happier. When I picked the car up it was emaculent. I am in my mid fifties and have purchased many cars over the years and have never been treated like this before. Special thanks to the saleswomen and the complete dealership for this great buying experience. I would recommend this dealership to everyone. One Happy Customer.
Outstanding sales staff and customer service
In looking for a small newer reliable car for my children I discovered a red 2012 Nissan Sentra on the internet. This dealer is was 35 miles from my house, But the car looked in good condition and very priced reasonable. From the time I walked into this dealership I knew I was going to purchase a car. The saleswomen I dealt with was outstanding. Had time to answer a lot of questions, explained certified pre-owned car options, preplanned course test drive and explained everything the vehicle I was driving had to offer. It was amazing to deal with a salesperson that knew exacting what they were selling with no pressure. We were able to work out a deal and my family and I could not be happier. When I picked the car up it was emaculent. I am in my mid fifties and have purchased many cars over the years and have never been treated like this before. Special thanks to the saleswomen and the complete dealership for this great buying experience. I would recommend this dealership to everyone. One Happy Customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase