Nissan of Irvine

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 27, 2020

    What a fantastic service department! I was helped the moment I pulled in the drive, they kept me updated with the progress on my car, and when leaving... the cashiers were so friendly. I recommend this dealership to all my friends and family! Also, checked out the 2020 Altima while I was there, I think I may be getting a new car here in the near future. ;)

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ally, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. ...Have an awesome day!

  • 5.0 out of 5
    January 7, 2020

    I *HATE* car shopping. I did not hate it with these people. I didn’t know there were nice people left in the car business. They treat you with respect... and aren’t pushy, and I will be recommending them to EVERYONE!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nicole, thank you so much for the high praise and 5 stars! Congratulations on your new vehicle! We look forward to caring for your vehicle throughout ...your ownership.

  • July 6, 2017

    Just leased an x5 from Circle BMW in Eatontown, NJ. Cliff Neubart made the experience painless, quick (even enjoyable) and most of all professional. ... He was honest. Everything was delivered as requested. Will definitely do business with him and Circle again.

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    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    November 5, 2019

    Worthless service department. Can't diagnose roadster top problem. They did a poor job fixing my top last year which caused problems now. They don't... know how to fix tops. Never again.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    I would like to apologize that you are unhappy with our Service Department. I would like to opportunity to address your concerns. Please reach out to ...me at your earliest convenience. Stephanie Smith, Owner Loyalty Manager, Nissan of Irvine, 949-580-2339, ssmith@nissanofirvine.com

  • 5.0 out of 5
    August 21, 2019

    I drive from San Diego to have my car service at your dealership. Been doing it for. 40 years. Because of Tim and Gary honest.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jay, thank you so much for your continued business. We greatly appreciate you. We look forward to seeing you at your next visit.

  • 5.0 out of 5
    July 22, 2019

    Everyone at the dealer were very nice and helpful. My truck was ready the same day they promised. Thank you Gary Lunendoll, service Advisor, you are so... awesome.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Laura, thank you for the 5 star review of your service visit with us! We know you have many choices for Nissan in Orange County and we are honored to ...have earned your business. We look forward to seeing you again at your next maintenance appointment.

  • 5.0 out of 5
    July 3, 2019

    Always great service at this location. Easy to schedule an appointment. Timely service and repairs. Great rewards plan if you’re a regular customer. Thanks... Brian.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave us a 5 star review! We know you have many options for servicing your Nissan and we are honored to have earned y...our business. We look forward to seeing you at your next maintenance appointment.

  • 5.0 out of 5
    June 14, 2019

    Brian kept me informed and went above and beyond by delivering my vehicle to my home! I would definitely come back to this location for all my car services!

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    Came in for service or repair
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    Dealer Response

    Thank you for taking the time to leave us this great 5 star review. We look forward to seeing you at your next visit!

  • 5.0 out of 5
    March 5, 2019

    Victor was kind and helpful.. my car needed new brakes and I appreciate his patience and honesty. I highly recommend coming to this dealer for any service..... it’s staffed with trustworthy individuals.

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    Came in for service or repair
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    Dealer Response

    Maria, thank you for taking the time to leave this great 5 star review on your recent experience with Victor in our Service Department! We know you ha...ve many choices in Orange County for servicing your Nissan and we are honored to have earned your business. We look forward to seeing you at your next maintenance appointment.

  • 5.0 out of 5
    February 26, 2019

    Came in to get my Nissan serviced, since I saw a great offer from them. I didn't have the coupon with me, but Mark still honored the advertised price.... He kept me updated on the status of the service and the state of my car. Replaced the battery for me, which was under warranty and recommended to flush the break fluid. I declined the fluid flush, since it cost as much as I paid for the whole service and my car only had 35,000miles. They even wiped down my car.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Panda, thank you for taking the time to give our dealership and Mark this great 5 star review! We know you have many options for servicing your Nissan... and we were able to earn your business. We look forward to seeing you at your next maintenance appointment.

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