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Meet Jacinto "JR" Castro

Jacinto "JR" Castro headshot
Parts Manager
(4 reviews)

Reviews

Excellent service.

Excellent service. Friendly salesman. Very carrying to assist with helping you achieve a great deal for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new GMC from us at Maus Nissan, Daniel! We appreciate the opportunity to earn your trust, and we thank you for taking the time to share your experience. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Anyela is great.

Anyela is great. The dealership not so much. Same as every other dealership i’ve been to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.
Dealer response

We can see that we missed the mark, and for that, we apologize. We take the service we provide our guests seriously, so when we see a review like this, we want to know more to be able to make it right. Unfortunately, we do not have enough information to be able to reach out, so please contact us, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Awesome service and faster than I expected!

Awesome service and faster than I expected! Everyone always greets me with a smile. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star review! Glad we were able to get you quickly back on the road. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Service was o.

Service was o.k. and some things were not clear, but I manage with what was done to the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

PDIAZ0519 thanks for the review. If you have questions please reach out and let us know. Keegan Boylan or Lance Johnson can clear up any concerns. 727.999.6287