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Allen Samuels Chrysler Dodge Jeep RAM of Oxford

(204 reviews)
Visit Allen Samuels Chrysler Dodge Jeep RAM of Oxford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:30am–12:00pm
Sunday Closed Closed
New (662) 203-1251 (662) 203-1251
Used (662) 203-1299 (662) 203-1299
Service (662) 203-1286 (662) 203-1286

Reviews

(204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep RAM of Oxford from DealerRater.

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My truck is still having the issues it was taken in for

My truck is still having the issues it was taken in for over a month ago. The lack of communication, follow-up, and attention to detail is something that this service department didn't lack in the past. There are two other CDJR dealerships closer to my than the Aransas Pass location. I went there in the past due to quality of work and I am having doubts about that know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was amazing!

The service was amazing! Javier, Jesse, and David made it quick and easy!! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you and YES they are Aw=WESOME. Thank you Javier, Jesse, and David

I am very satisfied with the staff and service they have

I am very satisfied with the staff and service they have provide every time I go to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you we strive to IMPRESS.

The service was good but I was a little disappointed with

The service was good but I was a little disappointed with the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may take more than 2 hours. Since the weather was bad this caused a minimal disruption of my day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our sales sales person Manny was real respectful and very

Our sales sales person Manny was real respectful and very helpful our deal was easy and quick we have bought 4 vehicles there and had great service every time thank you Bryan Vollmer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Both the parts and service departments were very fast and

Both the parts and service departments were very fast and friendly and definitely knowledgeable. I will definitely do business with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our service staff aims to please. Thank You.

Best dealership with excellent customer service and

Best dealership with excellent customer service and Very helpful through the car buying process. Exemplary!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You! Thank You!! We strive to exceed.

I had a great experience with this place.

I had a great experience with this place. Mason Rives was great help and did a great job helping me answer any questions and helping me meet my needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Nathan, thank you for your help and trust.

Mason is the best in the businsss!

Mason is the best in the businsss! Highly recommend him and Allen Samuel’s. I bought a Jeep from him and have been highly satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Yall are great customers. I hope everything is going GREAT.

Awesome dealership Mason reeves will take care of you .

Awesome dealership Mason reeves will take care of you . These guys are so so so amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Pleasure doing business with you. Thank You Sir.