Reviews
Write a reviewOutstanding job Jay from Hertz Car Sales Las Vegas
Jay “Justin” at the Las Vegas Hertz Car Sales was outstanding. He does a fantastic job working for your office. The way he interacts with the customers is an absolutely, “A Drop The Mic” moment. He is so good with the other customers including ourselves. It was really fun to work with him and watch him do his job. Your office is very fortunate to have someone like Jay working in your office. Guys like him are very hard to find that can represent the Hertz Brand in an outstanding manner. I am a retired Marine and I would have loved to have him as one of my young Marines in one of my units throughout my Marine Corps career. He would have been an outstanding Marine. Believe when I say this because I would never say that to just anyone. Great job Jay and of course Semper Fi !!! - DSJ from Albuquerque
Outstanding job Jay from Hertz Car Sales Las Vegas
Jay “Justin” at the Las Vegas Hertz Car Sales was outstanding. He does a fantastic job working for your office. The way he interacts with the customers is an absolutely, “A Drop The Mic” moment. He is so good with the other customers including ourselves. It was really fun to work with him and watch him do his job. Your office is very fortunate to have someone like Jay working in your office. Guys like him are very hard to find that can represent the Hertz Brand in an outstanding manner. I am a retired Marine and I would have loved to have him as one of my young Marines in one of my units throughout my Marine Corps career. He would have been an outstanding Marine. Believe when I say this because I would never say that to just anyone. Great job Jay and of course Semper Fi !!! - DSJ from Albuquerque
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased a 2017 Jeep Cherokee at this
I recently purchased a 2017 Jeep Cherokee at this dealership. The vehicle was exactly as advertised and in great shape. It also was at a reasonable price. The salesman, Justen Welch was courteous and helpful. The contact was clear and easy to understand and had all charges and fees listed. I took the car home and after a day I realized it was not exactly what I wanted. MY FAULT. I later returned the car and my purchase price less $200.00 (which I knew about beforehand) was returned without any hassle or problem.. There was no high pressure or pushiness by the sales staff and they were a pleasure to deal with,,, I highly recommend this dealership to anyone looking for a quality late model vehicle. I know I will keep checking there any time I need a car.
I recently purchased a 2017 Jeep Cherokee at this
I recently purchased a 2017 Jeep Cherokee at this dealership. The vehicle was exactly as advertised and in great shape. It also was at a reasonable price. The salesman, Justen Welch was courteous and helpful. The contact was clear and easy to understand and had all charges and fees listed. I took the car home and after a day I realized it was not exactly what I wanted. MY FAULT. I later returned the car and my purchase price less $200.00 (which I knew about beforehand) was returned without any hassle or problem.. There was no high pressure or pushiness by the sales staff and they were a pleasure to deal with,,, I highly recommend this dealership to anyone looking for a quality late model vehicle. I know I will keep checking there any time I need a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I contacted them on 08/30/2020 about a vehicle on add....
I contacted them on 08/30/2020 about a vehicle on add. They called me today, 09/15/2020, the vehicle sold a week ago. They state they called me several times and emailed me. I have no missed calls from unknown numbers and the only email I received was this one. I am not impressed.
I contacted them on 08/30/2020 about a vehicle on add....
I contacted them on 08/30/2020 about a vehicle on add. They called me today, 09/15/2020, the vehicle sold a week ago. They state they called me several times and emailed me. I have no missed calls from unknown numbers and the only email I received was this one. I am not impressed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I didn't go...
I contacted them with a question and I only received an automatic response. So I went elsewhere.
I didn't go...
I contacted them with a question and I only received an automatic response. So I went elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great!!!
We went there to look at a couple of of used cars. They were so professional, and the cars were in excellent condition. We did purchase a car and are very pleased with the process, the price, and the experience. We plan on returning when we need another car. No stress, just a great experience. Ask for Chris!
Great!!!
We went there to look at a couple of of used cars. They were so professional, and the cars were in excellent condition. We did purchase a car and are very pleased with the process, the price, and the experience. We plan on returning when we need another car. No stress, just a great experience. Ask for Chris!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ms Mercedes Benz
My daughter's boyfriend told me about Herz car sales; he bought two cars at Herz resales on Sahara in the last three years and is very happy with the cars, the process and the price. I was in the market for a new Mercedes so I went there on his advice. I bought a 2015 C300 which I love. The price was great, the sales process was relatively painless and Laura Real, the Sales Consultant was the best that I have encountered in my years of car buying. First of all, it was nice to be dealing with a woman as she understood all of my issues but even more importantly, she went above and beyond in term of service. I am a very happy car buyer.
Ms Mercedes Benz
My daughter's boyfriend told me about Herz car sales; he bought two cars at Herz resales on Sahara in the last three years and is very happy with the cars, the process and the price. I was in the market for a new Mercedes so I went there on his advice. I bought a 2015 C300 which I love. The price was great, the sales process was relatively painless and Laura Real, the Sales Consultant was the best that I have encountered in my years of car buying. First of all, it was nice to be dealing with a woman as she understood all of my issues but even more importantly, she went above and beyond in term of service. I am a very happy car buyer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, great dealer (Vanessa)
The dealer that I went through,Vanessa, was a great person to help me buy my first car. She made the process simple and smooth, while always smiling and keeping a contagious optimistic attitude. Great experience and I highly recommend her to anyone who shops at Hertz
Great service, great dealer (Vanessa)
The dealer that I went through,Vanessa, was a great person to help me buy my first car. She made the process simple and smooth, while always smiling and keeping a contagious optimistic attitude. Great experience and I highly recommend her to anyone who shops at Hertz
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello. Thank you for your review. We hope you enjoy your new vehicle.
Laura Real and Hertz!
Two days of conversation with conspicuously clever car salesmen and saleswomen at various lots led me finally to Hertz, which I had thought only dealt in car rentals. It was after the second day?s morning and afternoon of futile searching I found an unlikely posting about the particular car I was interested in. Hertz was the dealership selling the vehicle. I made a phone call to its Sahara location and had a wonderful conversation with a Laura Real, a woman whom I took an immediate liking to. She did not seem immediately obsessive with an invitation to her lot. In fact, her initial inquiries were the types that a concerned family member may give his or her kin about a major purchase. Naturally, the observation put me at ease. This impression led me to finally go to the location hours later and see the vehicles she had available. Laura made a pleasant introduction of herself and made it clear that my satisfaction was her priority. She was transparent in her description of the car and its history, and never made an intentional push to run credit or jump into a plan I wasn?t comfortable with. After a day of consideration I returned to the lot, and took another test drive of my vehicle of interest. She was able to find a better vehicle for me, and when I asked to drive the car a second time she was pleasant and unaffected; time is certainly money for the men and women who sell, but my satisfaction remained her priority. To me, this speaks a lot to the integrity of Laura, and the company she works for. We went ahead with the process of contracts and signings, something I had dreaded before. Fortunately it was remarkably smooth and didn?t take more than an hour. She provided me with a thorough description of the financial route I would need to take to have the car, and Hertz?s financial department gave an equally amicable showing. By midday, I was the owner of a new vehicle and felt well treated and confident, and surprised by the whole experience. Laura Real is a sharp and concerned saleswoman, whose integrity was clear from the first conversation. She has certainly changed my opinion about vehicle purchasing, and it is for this reason I highly recommend giving Laura a try in your next car purchase!
Laura Real and Hertz!
Two days of conversation with conspicuously clever car salesmen and saleswomen at various lots led me finally to Hertz, which I had thought only dealt in car rentals. It was after the second day?s morning and afternoon of futile searching I found an unlikely posting about the particular car I was interested in. Hertz was the dealership selling the vehicle. I made a phone call to its Sahara location and had a wonderful conversation with a Laura Real, a woman whom I took an immediate liking to. She did not seem immediately obsessive with an invitation to her lot. In fact, her initial inquiries were the types that a concerned family member may give his or her kin about a major purchase. Naturally, the observation put me at ease. This impression led me to finally go to the location hours later and see the vehicles she had available. Laura made a pleasant introduction of herself and made it clear that my satisfaction was her priority. She was transparent in her description of the car and its history, and never made an intentional push to run credit or jump into a plan I wasn?t comfortable with. After a day of consideration I returned to the lot, and took another test drive of my vehicle of interest. She was able to find a better vehicle for me, and when I asked to drive the car a second time she was pleasant and unaffected; time is certainly money for the men and women who sell, but my satisfaction remained her priority. To me, this speaks a lot to the integrity of Laura, and the company she works for. We went ahead with the process of contracts and signings, something I had dreaded before. Fortunately it was remarkably smooth and didn?t take more than an hour. She provided me with a thorough description of the financial route I would need to take to have the car, and Hertz?s financial department gave an equally amicable showing. By midday, I was the owner of a new vehicle and felt well treated and confident, and surprised by the whole experience. Laura Real is a sharp and concerned saleswoman, whose integrity was clear from the first conversation. She has certainly changed my opinion about vehicle purchasing, and it is for this reason I highly recommend giving Laura a try in your next car purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
I just purchased a car from this place and i'm not going to lie i was scared at first, i always got my cars from big known dealership here in Vegas so i didn't know what to expect from this place. After searching online i notice that they had the car i wanted so i gave them a call and schedule an appointment with Laura, as soon i got there she was great, very friendly and real (not like the typical fake care salesperson) so i told her that my bank offered me a low interest rate and if she gave lower than that i will take the car, so after getting all my info entered and all that fun stuff 30 min later i was approved and ready to test drive the car i wanted... i'm so happy i decided to go to this place it only took me 2hr to get the car like NEVER before i usually had to spend my whole day fighting with those big name dealerships for the right price and interest rates, i definitely love the hassle free price, not having to negotiate the price because its already low is the best. Love this guys i highly recommend Laura she is great. Thank you Hertz for my new car!
Great Experience!
I just purchased a car from this place and i'm not going to lie i was scared at first, i always got my cars from big known dealership here in Vegas so i didn't know what to expect from this place. After searching online i notice that they had the car i wanted so i gave them a call and schedule an appointment with Laura, as soon i got there she was great, very friendly and real (not like the typical fake care salesperson) so i told her that my bank offered me a low interest rate and if she gave lower than that i will take the car, so after getting all my info entered and all that fun stuff 30 min later i was approved and ready to test drive the car i wanted... i'm so happy i decided to go to this place it only took me 2hr to get the car like NEVER before i usually had to spend my whole day fighting with those big name dealerships for the right price and interest rates, i definitely love the hassle free price, not having to negotiate the price because its already low is the best. Love this guys i highly recommend Laura she is great. Thank you Hertz for my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT JOB!
I just recently purchased a vehicle from Hertz in Las Vegas and I want to say it was a good experience. Bob your sales person is Top Shelf. The whole time I was there he treated me with respect and dignity which is very important to me. The car he sold me is fantastic, my wife loved it. If all your sales people were as gifted as Bob you would sell all the cars on the lot. I will recommend my family and friends to your lot and ask for Bob. Thank You Gentlemen.
GREAT JOB!
I just recently purchased a vehicle from Hertz in Las Vegas and I want to say it was a good experience. Bob your sales person is Top Shelf. The whole time I was there he treated me with respect and dignity which is very important to me. The car he sold me is fantastic, my wife loved it. If all your sales people were as gifted as Bob you would sell all the cars on the lot. I will recommend my family and friends to your lot and ask for Bob. Thank You Gentlemen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase