Hertz Car Sales Phoenix Bell Rd

Didn't return calls or texts they had good prices but horrible pictures. Didn't think Hertz would ghost me, but they did

I wanted to share the terrible experience I had with Hertz Car Sales on Bell Road. My dream car, that I had been searching many months for, was showing as available for almost 2 weeks. I was proactive and called every day, sometimes multiple times a day, to inquiry if the vehicle was certified and ready for viewing and a test drive. The representative took down my information each time and said a sales rep will call you as soon as the vehicle is ready, knowing my interest in the car. I called today on November 30th and to my surprise, was advised the car is pending sale. I was extremely disappointed hearing this news given I was doing everything in my power to follow up. They still do not have photos posted of the car, indicating it is still pending certification . I would not recommend this dealership to anyone who is looking to actually purchase a vehicle.

My wife and I bought a car from this dealership a few years ago, and now that it’s time for me to get a new car, I went back. We had such a positive experience the first time, that I knew that’s where I wanted to be. Brian, who helped us last time recognized me right away and even remembered my wife’s and my name! I wasn’t pressured at all and he showed me every car I wanted to look at and allowed me to drive each and every one. Such a different experience buying a car at this Hertz location than other dealerships.

Best car buying experience in AZ!!! Great cars, great prices, great people .... No Jerks!!

Recently purchased a Toyota Corolla from here. The experience was much better than what I am used to with most dealerships. Not having to haggle and fight over the price was great. Bill Cruz, our dealer was great too, he was very personable and friendly and made the whole process very easy. Thanks!

I am an active military member stationed in Virginia. I was in the market for a small vehicle for my Daughter who attends school in Arizona. As you know, car buying can be a tricky, complex, and at times be a downright sleezy experience. My situation was made a little worse due to my inability to actually travel to Phoenix to make the purchase. This meant that my wife and Daughter, neither of which has ever purchased a vehicle, had to close the deal. I reached out to several dealerships in the vicinity of I17 and Bell road, most of which had fair advertised prices. However, once I got into the details that determine the out the door price, the shady/sleezy part showed its head. Mandatory tint, mandatory paint protection, extra charge for warranty, extra charge for a cash deal. All garbage used to justify a lower advertised price and prey on clients with inexperience, low credit or low IQ. There was no way I was sending my family into that mess. One of the many discussions I had with the many dealerships was with a man name Brian Cruz at the Bell road Hertz location. From moment one he gave it to me straight. No haggle means no haggle. Can't adjust the costs to meet my budget. The deal advertised is the deal. We worked through the numbers and not only were they fair but they were also considerably lower than the competition. No kidding $2,000 less than the next nearest competitor for the same car and mileage. I know Brian doesn't get to set prices or sales policy at Hertz but he does get to be part of it. Thank you Brian and thank you Hertz for cutting an honest and fair deal from moment one in the process. I will recommend you to anyone in my circle of family and friends! Enemies can go across the street!

I went and purchased a used 4runner from Hertz and it was EXACTLY what car buying experience SHOULD always be. I even got there a little bit earlier than the open hours but I was greeted right away by Joseph W., who from the very start, listened to what specifically I wanted and did not pressure me into anything that I didn't want/need. Joseph is an awesome guy to buy a car from. I am not a first time buyer, and I went expecting the classic annoying car salesman behavior, but never once, for even a second, did I feel like Joseph did not have my best interest in mind (That is something very strange in car dealerships). Once I was finalizing the deal and thought that the experience couldn't have went better, I even got a discount and free rentals just for being a Hertz Gold Member, awesome ! I would highly recommend Hertz, and more specifically this location due to its great team, to anyone buying a car who wants to know they are getting the best deal possible and working with truly honest people.

Jeff, Jim and all the guys at Hertz were extremely helpful. They don't work on commission so they aren't pushy and they just want to help you to get the car you want. Much more friendly environment than at the big dealerships. I would definitely recommend them to anyone looking for a good used car at a fair price.

This was my first purchase from a used car dealership and Hertz did not disappoint! We had came to this location a few weeks ago to get some ideas but not to purchase just yet. Brian helped us out through the process and wasn't pushy at all even though he knew we weren't ready to buy. We came back again today once we had decided on one we saw online and Brian was there and recognized us and even remembered our names. Awesome! Scott in the financing department was really helpful too. Made all the paperwork quick and painless! The whole process was super simple and we got great service. This is the way used car buying should be! I'm glad Hertz was there for my first big car purchase! Thanks again guys! I love my new car!

I went and purchased my first actual car today from Hertz and it was EXACTLY what I believe car buying experience SHOULD always be like. I was greeted right away by a great salesman by the name of Jeff, who from the very start, listened to what specifically I wanted and did not pressure me into anything I did not want or need to buy. Jeff was very personable, relatable, and an awesome guy to buy my new car from. Not only am I a first time buyer, but I went and purchased the car by myself and never once, for even a second, did I feel like Jeff did not have my best interest in mind. Once I was finalizing the deal and thought that the experience couldn't have went better, I also met Jim, the General Manager, making that 2 great people I had the pleasure to work with! I would highly recommend Hertz, and more specifically this location due to its great team, to anyone buying a car who wants to know they are getting the best deal possible and working with truly honest people.