Reviews
Write a reviewExcellent Dealership for a car purchase
This dealership was the best car buying experience I have ever had. Helpful with the three men I was speaking with about the purchase of my Tiguan. No pressure and they addressed every question I had with full explanations and with no pressure. I would highly recommend others to do business with Langway. Thank you Israel, Mike and Matthew! Also, I feel confident their service department will take care of my needs in the future.
Excellent Dealership for a car purchase
This dealership was the best car buying experience I have ever had. Helpful with the three men I was speaking with about the purchase of my Tiguan. No pressure and they addressed every question I had with full explanations and with no pressure. I would highly recommend others to do business with Langway. Thank you Israel, Mike and Matthew! Also, I feel confident their service department will take care of my needs in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leased a car
Went in to lease a car. Best place Ever. Israel, Michael & Mark were extremely helpful and honest. No pressure and a very relaxed environment. Drove home in a new Chevy Trax 🤗This is my go to dealership ForEver. Many Thanks Gentlemen Phyllis Mc
Leased a car
Went in to lease a car. Best place Ever. Israel, Michael & Mark were extremely helpful and honest. No pressure and a very relaxed environment. Drove home in a new Chevy Trax 🤗This is my go to dealership ForEver. Many Thanks Gentlemen Phyllis Mc
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AVOID THIS DEALERSHIP AT ALL COSTS!
AVOID THIS DEALERSHIP AT ALL COSTS! Here is the recent car buying experience- purchased a used vehicle from there earlier in the month. It was a super easy process, signed the papers and walked out of there with the car. The nightmares followed a mere 2 days after purchasing. The alignment was way off, so the dealership was contacted. They said they couldn't get it in for service for a week and a half out. Ok, no big deal. The next day the car wouldn't start and took forever to turn over. Had someone look at it, the alternator was bad. Called again. They moved the day of service up by a couple of days. Took the car in, they refused to fix the alternator because there weren't any service lights on in the car and "how do you know it was bad". The car barely made it to the dealership, but ok. What do I know. The only fixed the alignment and made sure to let me know that the service department picked up the bill as a courtesy. A couple days later, I get a call that the loan never was submitted, they "forgot" to submit to the bank. Huh? I drove off with a done deal the day I purchased. This call came 10 days after the purchase of the car. I had SIXTEEEN hard inquiries on my credit from them running different loans after this call occured, dropping my credit score over 300 points. Making it impossible to get approved for another car loan, even through langway to repurchase the car I believed I had already purchased. I had to return the car, where it sat on the lot for another week and a half, no phone calls from them with an update on the loan. Called them multiple times, dead ends. Eventually I sent someone there to pick up my belongings that were left in the car, such as my tire repair kit, jumper cables, and a couple other personal items. They had already removed the items from the car, despite me not stating I wasn't going to keep the car anymore, and only handed over a couple items, stating they didn't have the rest. They later "magically" found all of the items after an argument occured when they tried to refund only HALF of the downpayment that was placed on the car, claiming it was paid on two separate cards, when it was in fact paid in full on one card. They are running some sort of scam here, or just don't know how to run a business AT ALL. Please, do yourself a favor and shop elsewhere.
AVOID THIS DEALERSHIP AT ALL COSTS!
AVOID THIS DEALERSHIP AT ALL COSTS! Here is the recent car buying experience- purchased a used vehicle from there earlier in the month. It was a super easy process, signed the papers and walked out of there with the car. The nightmares followed a mere 2 days after purchasing. The alignment was way off, so the dealership was contacted. They said they couldn't get it in for service for a week and a half out. Ok, no big deal. The next day the car wouldn't start and took forever to turn over. Had someone look at it, the alternator was bad. Called again. They moved the day of service up by a couple of days. Took the car in, they refused to fix the alternator because there weren't any service lights on in the car and "how do you know it was bad". The car barely made it to the dealership, but ok. What do I know. The only fixed the alignment and made sure to let me know that the service department picked up the bill as a courtesy. A couple days later, I get a call that the loan never was submitted, they "forgot" to submit to the bank. Huh? I drove off with a done deal the day I purchased. This call came 10 days after the purchase of the car. I had SIXTEEEN hard inquiries on my credit from them running different loans after this call occured, dropping my credit score over 300 points. Making it impossible to get approved for another car loan, even through langway to repurchase the car I believed I had already purchased. I had to return the car, where it sat on the lot for another week and a half, no phone calls from them with an update on the loan. Called them multiple times, dead ends. Eventually I sent someone there to pick up my belongings that were left in the car, such as my tire repair kit, jumper cables, and a couple other personal items. They had already removed the items from the car, despite me not stating I wasn't going to keep the car anymore, and only handed over a couple items, stating they didn't have the rest. They later "magically" found all of the items after an argument occured when they tried to refund only HALF of the downpayment that was placed on the car, claiming it was paid on two separate cards, when it was in fact paid in full on one card. They are running some sort of scam here, or just don't know how to run a business AT ALL. Please, do yourself a favor and shop elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Dishonest Service Center
These people are crooks. They kept my tires when I went in to have my tires changed for the season, even though my old tires were fine. To make matters worse, the LIED and told me that my car needs over $600 in work that it doesn't actually need. Buyer beware. Don't trust this service center!
Very Dishonest Service Center
These people are crooks. They kept my tires when I went in to have my tires changed for the season, even though my old tires were fine. To make matters worse, the LIED and told me that my car needs over $600 in work that it doesn't actually need. Buyer beware. Don't trust this service center!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don't recommend
Drove up from MA on 12/7/18 to see the Audi Allroad at Langway Volkswagon/Chevrolet, John Beshara was our sales person. Both owner and GM were on vacation so John said he would be handling the negotiations. The car was priced high and had been on their lot over 75 days so I was hoping they would be motivated to sell at a fair price. After 3 hours of listening to John brag about himself and his accolades we couldn't meet in the middle, he told us at least three times he's the only salesperson at the dealership.....they might want to rectify this quickly! The "one man show" refused to drop a penny on the overpriced asking and refused to come up a penny on his low ball trade in offer. When things didn't go his way he became petulant....he kept getting up from the table, walking in and out of offices and talking on the phone. Very unprofessional, John actually wrote the full asking price and trade amount on a piece of paper and slid it across the table to me! He also drew a smiley face on the bottom...so strange. At one point he stated my car needed tires! I had just replaced all 4 tires in June and showed him my receipt so he was outright lying and grasping at straws. He confused my interest in the car with the greed of his commission. John needs to go back to salesman school to refresh his negotiating skills and not waste peoples valuable time. Emailed owner and GM of my experience but they did not respond....not surprised. Would not recommend
Don't recommend
Drove up from MA on 12/7/18 to see the Audi Allroad at Langway Volkswagon/Chevrolet, John Beshara was our sales person. Both owner and GM were on vacation so John said he would be handling the negotiations. The car was priced high and had been on their lot over 75 days so I was hoping they would be motivated to sell at a fair price. After 3 hours of listening to John brag about himself and his accolades we couldn't meet in the middle, he told us at least three times he's the only salesperson at the dealership.....they might want to rectify this quickly! The "one man show" refused to drop a penny on the overpriced asking and refused to come up a penny on his low ball trade in offer. When things didn't go his way he became petulant....he kept getting up from the table, walking in and out of offices and talking on the phone. Very unprofessional, John actually wrote the full asking price and trade amount on a piece of paper and slid it across the table to me! He also drew a smiley face on the bottom...so strange. At one point he stated my car needed tires! I had just replaced all 4 tires in June and showed him my receipt so he was outright lying and grasping at straws. He confused my interest in the car with the greed of his commission. John needs to go back to salesman school to refresh his negotiating skills and not waste peoples valuable time. Emailed owner and GM of my experience but they did not respond....not surprised. Would not recommend
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Langway Volkswagen
Everyone was spectacular, particularly John, who made the transaction as smooth and pleasant as anyone could have asked for. Unbelievably helpful and friendly; if you can, buy/finance your car from these people. They’re phenomenal customer service employees, and their product is beyond worth it.
Langway Volkswagen
Everyone was spectacular, particularly John, who made the transaction as smooth and pleasant as anyone could have asked for. Unbelievably helpful and friendly; if you can, buy/finance your car from these people. They’re phenomenal customer service employees, and their product is beyond worth it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John was extremely helpful and professional!
John was a pleasure to do business with. He is professional to deal with and made a seemingly frustrating process quite simple!
John was extremely helpful and professional!
John was a pleasure to do business with. He is professional to deal with and made a seemingly frustrating process quite simple!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great prices and great service!!!!
I bought a used Mitsubishi Eclipse from these guys and these guys are ''the hidden gem of Southern Vermont''. The professionalism of Bradley Croff and John Beshara was nothing short of spectacular. I would GLADLY deal with this great crew again when buying a used or new vehicle. A+++++.
Great prices and great service!!!!
I bought a used Mitsubishi Eclipse from these guys and these guys are ''the hidden gem of Southern Vermont''. The professionalism of Bradley Croff and John Beshara was nothing short of spectacular. I would GLADLY deal with this great crew again when buying a used or new vehicle. A+++++.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GTI Volkswagen
Johnny was our salesman he did a wonderful job It was a great place to do business
GTI Volkswagen
Johnny was our salesman he did a wonderful job It was a great place to do business
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience!
Excellent Service Experience!!!!
Got my Cadillac serviced here, what a great experience. They were able to get me in for an oil change very quickly and even inspected my vehicle. Also, they were able to replace the battery's in both my keys at no extra charge. I'd recommend anyone to give them a try! Pleasant staff!!!
Excellent Service Experience!!!!
Got my Cadillac serviced here, what a great experience. They were able to get me in for an oil change very quickly and even inspected my vehicle. Also, they were able to replace the battery's in both my keys at no extra charge. I'd recommend anyone to give them a try! Pleasant staff!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience!