Reviews
Write a reviewMitchell wonderful person, made my experience Good
My service visit turn into a purchase of a new car with a payment that I could afford, The sales rep. Martin Mitchell was very helpful in making this purchase smooth. I give this experience a 10 for customer service, buying process and appearance. Thank you is was good doing business with Antwerpen Nussan of Owings Mills. Diana Carter
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer Report on buying a new car
Mr. Martin Mitchell was outstanding. 5 star through the entire process of trading and buying a new Rouge. I was just looking and now I have a new car. I would buy another car from him and plan to tell my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service! Great New Car!
I had the pleasure of purchasing a 2015 Altima from Antwerpen Nissan in Owings Mills, Md. The salesman, Dakota Denton, my Salesman,was really great to work with and provided me with extreme customer service. Chuck Shulze, the Finanance Manager, went over all of the aspects of purchursing the car and worked to provide the best deal ever!!(no kidding). As I was waiting to complete my purchase, Mike Shuman, the General Manager stopped to chat and to thank me for my purchase. Allen Jansen, another Salesman, also stopped to chat. Bottom this was the friendliest dealership that I have been in in 20 years. I highly recommend this dealership!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service while buying my new Juke
I had a wonderful experience while buying my new, used Juke. Dakota and his team were very professional and courteous and they made my first car buying experience a treat. I am very happy with my new car and my time spent at the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional Service
My service here at this Nissan Dealership with the ASSISTANCE of Mr. Martin Mitchell has giving me exception service . He made feel at Home .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buying New Car
Allen was informative and personable, but not pushy when trying to sell us a new vehicle. Staff was willing to work with us on price of new car as well as trade-in. Allen, even went across the street to get my pregnant wife some food while we waited on paperwork and the car to be detailed. Would recommend to friends and family.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We Bought 2 Murano Platinums
Allen Jansen was great, stayed late to make sure we took our new cars home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SMOOTHEST CAR DEAL EVER!!!!!!!!!!!!!!!!!
THE GUYS AT NISSAN WERE AMAZING. MY TRUCK HAD BROKE DOWN AND I HAD JUST MOVED TO THE AREA. THEY WERE ABLE TO NOT ONLY HELP ME GET A GOOD DEAL ON MY TRUCK FOR TRADE IN, BUT ALSO FOUND THE EXACT NEW VEHICLE I WANTED AND HAD IT BROUGHT TO THE DEALERSHIP WITH IN 24 HOURS. THEY ALSO WORKED WITH MY CURRENT BANK TO GET ME THE BEST INTEREST RATE. THANK YOU SOOOO MUCH TO DAKOTA DENTON, STEVE GONZALES, AND CHARLES SHULZE. YOU GUYS ARE THE BEST
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
MY NEW ALTIMA
I CAME TO ANTWERPEN NISSAN IN OWINGS MILLS AND GOT THE BEST DEAL!!! MY SALESMAN DAKOTA DENTON WAS ATTENTIVE AND A GREAT LISTENER TO WHAT I WANTED AND NEEDED FOR MY NEW ALTIMA! THE MANAGER STEVE GONZALEZ WAS A HUGE HELP AND WORKED WITH ME TO GET MY PAYMENTS EXACTLY WHERE I WANTED. I DON'T BELIEVE THIS DEAL WOULD HAVE BEEN POSSIBLE ANYWHERE BUT HERE!!! THANK YOU VERY MUCH TO THE ANTWERPEN TEAM AT NISSAN IN OWINGS MILLS!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience, Very Good Staff
Sales representative Allen Jansen was very nice. It was obvious that he was young and a new sales rep, but he carried himself very maturely and professionally. The sales process took a few hours, but that appears to be attributed to how busy the dealership was on the day we came in (Saturday). The sales manager, Steve, was very accommodating and worked with us to get the purchase price and payments where we were comfortable.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase