Reviews
Write a reviewGood service
Good service courteous professional my car was Serviced in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
customer coming in for service
Good service, polite staff, and I got in and out surgimiento an hour!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best experience ever!
Everyone at Moss Bros. VW made our purchase experience the best! From the salesman, sales manager, finance manager, we received nothing but 1st class service and were never pressured into making a decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Engine Light Investigation......
Timely repair, helpful, friendly, professional staff. Facility cleaner than an operating room......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for your response. You are a valued customer and we appreciate your business. Keith Lewis Service Manager Moss Bros. Volkswagen
2013 vw Passat
I had a recall fixed and they also did an oil change
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the great review Alyssa. I am glad to hear that your recall was taken care of as well as the oil change. Please let us know if there is anything else that we can do for you. All the best, Oscar Alvarez General Manager
Perfect service
From start to finish from the time I met on a raining day till the time I sign my deal and the service after the deal everyone was professional and courteous. It was just a smooth transition for my mother and I.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carmen I am so happy to see that your visit with our sales and service departments went so well. I want to thank you for giving us your business and also thank you for sharing this great review with us. If there is anything else that we can do for you please do not hesitate to let us know. Thanks again and have a great day, Oscar Alvarez General Manager
VW Service
Service Manager Keith Lewis continues to provide superior customer service in both quality of repairs with courtesy, care and professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tj thank you very much for you awesome review. I am glad to see that Keith has taken such good care of you during your service visits. He does a fantastic job and we are lucky to have him as part of our team. Please let us know if there is anything else that we can do for you. Thank you for your business and have a great day. Oscar Alvarez General Manager
Great Service
Very friendly and respectable service from the staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share this with us Angela. Our service staff works very hard to provide the best service possible to all of our customers and I am glad to see that they accomplished that with you. If there is anything else that we can do for you please let us know. All the best, Oscar Alvarez General Manager
My new car purchase, Passat
This dealership is awesome, Oscar is the man, Robert, Amanda was also great. Only place to buy!! I thank them for their kindness and caring. Sincerely, Sandra Palomares
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandra, thank you very much for working with me and giving us your business. I am glad to see that you were well taken care of. Please let us know if there is anything else that we can do for you. All the best, Oscar Alvarez
Go Robert!
Easiest sale I ever made! Robert was great; knowledgeable, helpful, friendly and a great closer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase