Elder Hyundai

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
57 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 31, 2016

    Always a good experience. Professional, respectful.

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  • 5.0 out of 5
    December 25, 2016

    I appreciate the overall friendliness and excellent service that I receive every time I visit the service dept. for the regular maintenance on my 2013... Hyundai, Additionally, I purchased my car from This dealership and I have no regrets.

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  • 5.0 out of 5
    December 24, 2016

    Wonderful experience always very professional. You get your vehicle serviced quickly. Plus they wash the outside of your car and vacuum the inside. Great!

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  • 5.0 out of 5
    December 17, 2016

    In for service and repairs for recall issue. Car has been running good. Great service at Causley continues to help. Thanks.

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  • 5.0 out of 5
    November 22, 2016

    All went as expected. Had many oil changes and tire rotations at your dealership along with purchasing 3 new cars.

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    Dealer Response

    Hi Ronald! Thanks so much for your review and thank you for being a loyal customer. Happy to hear all went as expected. Thank you for choosing Caus...ley Hyundai! :)

  • 5.0 out of 5
    November 15, 2016

    I like this dealer ship for buying a car and also maintenance. They always take you right in when you get there. They are Always nice and professional.... They take there time to explain stuff to you and ask if there is any question I may have for them.

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    Dealer Response

    Hi Kevin. Thanks so much for taking the time to review us. Happy to hear that you found our staff to be always nice and professional. Thank you for... choosing Causley Hyundai! :)

  • 5.0 out of 5
    November 3, 2016

    Pete Smirnes went above and beyond. I bought new vehicles for my wife and I. Even though it was late by the time the paperwork process was complete on... both cars, he went through each and every option on both cars. He also paired our phones and set up Blue link with each of us. Additionally he set up the XM Sirius trial period on both vehicles. If it was possible to do it remotely, he probably would have set up the garage door opener feature too. LOL

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hi Harry! Thank you for sharing your experience with Pete. He's such a great guy that goes above and beyond to help his customers. Thank you for ch...oosing Causley Hyundai! :)

  • 5.0 out of 5
    October 30, 2016

    I was very happy with my Service, and have had my vehicle serviced here before and will continue to do so in the future .. The staff is very friendly... and helpful, and even walk you out to your vehicle, which is above and beyond in my opinion ..

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    Dealer Response

    Hi Cathy! Thanks for the glowing review. We're very happy to hear that you're happy with our service. Thank you for choosing Causley Hyundai. :)

  • 5.0 out of 5
    October 29, 2016

    I love the fact that when you get an oil change they also wash you car and vaccum it out. It's not as fast as a quick lube shop but they check everything... and also clean your car.

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    Dealer Response

    Hi Grace! Thanks for the review. Happy to hear you love the car wash and vacuum with your oil change. Thank you for choosing Causley Hyundai!

  • 4.0 out of 5
    October 6, 2016

    Not having a shuttle service to my home is very inconvenient. This is the closest Hyundai dealer to my home (1/2 hour away) and since I purchased my... vehicle from a different dealership (1 hr away) I have had my service always completed here since 2013. I always had shuttle service until it was bought out by Causley. Then all of a sudden I'm forced to wait an hour for service. It's very inconvenient. They were awesome with free rental when my engine blew and they are great with repairs. My only beef is the shuttle service that stopped. That's a huge inconvenience. If there was a closer dealership I would go there, not having the option of shuttle service is very dissapointing. I have so many other productive things to do with my time than wait around a dealership.

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    Dealer Response

    Hi Kari. Sorry to hear that you are disappointed with our shuttle service. We normally do shuttle our customers, however, your location being over a... half hour away is likely outside of our shuttle radius. In the past we have supplied a loaner car for you which we can do on anything that is going to be an extended amount of time. We appreciate your business and look forward to seeing you again. Thank you.

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