Reviews
Write a reviewEl pasado 20 de Julio, 2024 lleve mi camioneta al
El pasado 20 de Julio, 2024 lleve mi camioneta al servicio de cambio de aceite, tenia cita y al momento de llegar me atendieron casi de inmediato, espere 1 o 2 minutos a lo mucho, para que tomaran mis datos, me ofrecieron ride a mi casa a traves de Lyft y una vez que estaba lista la camioneta se comunicaron para avisar que ya estaba lista, eso tomo como 1 hora o un poco mas aproximadamente. El trato en general es bueno y me ha ido muy bien con las garantías también, ya pidieron una parte que estaba mal en la suspension y pronto lo van a re-emplazar bajo la garantía.
El pasado 20 de Julio, 2024 lleve mi camioneta al
El pasado 20 de Julio, 2024 lleve mi camioneta al servicio de cambio de aceite, tenia cita y al momento de llegar me atendieron casi de inmediato, espere 1 o 2 minutos a lo mucho, para que tomaran mis datos, me ofrecieron ride a mi casa a traves de Lyft y una vez que estaba lista la camioneta se comunicaron para avisar que ya estaba lista, eso tomo como 1 hora o un poco mas aproximadamente. El trato en general es bueno y me ha ido muy bien con las garantías también, ya pidieron una parte que estaba mal en la suspension y pronto lo van a re-emplazar bajo la garantía.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tuve un problema con mi vehículo.
Tuve un problema con mi vehículo. Y llamé a la línea de Kia. Y desde el primer momento que hablé con ellos siempre estuvieron pendientes de mi problema . Desde que si ya me había llegado la grúa, que si ya estaba en la agencia que si el problema ya había sido solucionado. Que si estaba ya todo bien y ya no había tenido otra ves el problema. Fue un seguimiento de mi problema hasta que se solucionó. Desde el principio hasta dias después de que estibiera listo el coche hubo atención y seguimiento. De mi problema. Gracias por su atención. Y la verdad que fue sorprendente. Y todos los compañeros del trabajo les comenté de su gran ATENCIÓN. 1000% recomendado.
Tuve un problema con mi vehículo.
Tuve un problema con mi vehículo. Y llamé a la línea de Kia. Y desde el primer momento que hablé con ellos siempre estuvieron pendientes de mi problema . Desde que si ya me había llegado la grúa, que si ya estaba en la agencia que si el problema ya había sido solucionado. Que si estaba ya todo bien y ya no había tenido otra ves el problema. Fue un seguimiento de mi problema hasta que se solucionó. Desde el principio hasta dias después de que estibiera listo el coche hubo atención y seguimiento. De mi problema. Gracias por su atención. Y la verdad que fue sorprendente. Y todos los compañeros del trabajo les comenté de su gran ATENCIÓN. 1000% recomendado.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Salesman
I had a professional and knowledgeable salesman. He made sure I got all my questions answered and considered what exactly I was looking for in a vehicle. Will definitely recommend salesman Mr. Soto.
Best Salesman
I had a professional and knowledgeable salesman. He made sure I got all my questions answered and considered what exactly I was looking for in a vehicle. Will definitely recommend salesman Mr. Soto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buen servicio, excelente trató.
Muy buen servicio. Excelente trato. Y el trabajó muy profesional. Los mejores en su trabajo. Y claro que volvería con toda la confianza a ir . Se los recomiendo.
Buen servicio, excelente trató.
Muy buen servicio. Excelente trato. Y el trabajó muy profesional. Los mejores en su trabajo. Y claro que volvería con toda la confianza a ir . Se los recomiendo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Extremely dissatisfied customer at Kia Laredo
The worst place you can go and is so horrible organized by the manager that is ásgame for the people of Laredo to have to deal with so much unprofessional and unreliable seller. We made a deal with them about a car, run our credit one day almost at 7 pm when they close their premises we went next day early in the morning to sign contract and with the down payment and they told us car was sold one day before, how this happened and they were calling us to run our credit one day before almost at closing time?is ridiculous the way they handle business. We will put our complain with motor vehicle in Texas and with Sames Motor, we count with names of this people to prove that they did to us, this can continue happening in Laredo. We were so disappointed on them.
Extremely dissatisfied customer at Kia Laredo
The worst place you can go and is so horrible organized by the manager that is ásgame for the people of Laredo to have to deal with so much unprofessional and unreliable seller. We made a deal with them about a car, run our credit one day almost at 7 pm when they close their premises we went next day early in the morning to sign contract and with the down payment and they told us car was sold one day before, how this happened and they were calling us to run our credit one day before almost at closing time?is ridiculous the way they handle business. We will put our complain with motor vehicle in Texas and with Sames Motor, we count with names of this people to prove that they did to us, this can continue happening in Laredo. We were so disappointed on them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buying a new Kia made easy
After getting the runaround for almost 3 hours near San Antonio and getting nowhere, I sat down less than hour with Mgr. Joe Arevalo (his sales people were all tied up) and got me what I was looking for regarding model, color, interiors and price. He had the car I wanted transfered from out of town in a couple of days and always kept me in the loop. I am so glad I stoped at Sames Kia
Buying a new Kia made easy
After getting the runaround for almost 3 hours near San Antonio and getting nowhere, I sat down less than hour with Mgr. Joe Arevalo (his sales people were all tied up) and got me what I was looking for regarding model, color, interiors and price. He had the car I wanted transfered from out of town in a couple of days and always kept me in the loop. I am so glad I stoped at Sames Kia
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
excelent service!
After been looking in several dealers and spending long hours of finance inquiries, i found a great company with great sales representatives human and technical knowledge , and of course exelent cars and deals!! I amply recomend this dealer in laredo. Ask for rodrigo soto or mr garcis and be surprised of the exelent service! I am a happy customer!. Juan simancas.
excelent service!
After been looking in several dealers and spending long hours of finance inquiries, i found a great company with great sales representatives human and technical knowledge , and of course exelent cars and deals!! I amply recomend this dealer in laredo. Ask for rodrigo soto or mr garcis and be surprised of the exelent service! I am a happy customer!. Juan simancas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase